Wilson & Carter 

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Rated 1 out of 5 stars

Two dresses described as cotton-linen mix summer dresses. 14 days to arrive. BUT ---They are made of shiny, slippery nylon or similar, stitching with threads hanging loose, no label inside. They feel... See more

Rated 1 out of 5 stars

Zero stars if it was possible. They should be stopped from trading as the clothing descriptions of cotton/linen blend, sizing, hemming, stitches, nasty cheap fabric - it’s all terrible. The returns... See more

Rated 1 out of 5 stars

OMG, always read reviews first. Bought a dress that looked lovely and reasonably priced because the site said returnable. An awful rag arrived so wanted to return for a 30-Day Money-Back Guarantee fu... See more

Rated 1 out of 5 stars

I wouldn’t even rate this appalling online company 1 star but had no option in order to leave this review. AVOID, AVOID.AVOID, 🛑 🙌 🙌🙌🛑 absolute RIP off & quality of garments is extremely poor.... See more


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782 reviews in the last 12 months

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Rated 1 out of 5 stars

BE Aware! FRAUD

BE AWARE!! DO NOT SHOP ON THIS WEBSITE.
They advise somthing completely different to what thy actually sell. I ordered a suite not knowing it is a China based company faking they are UK based. It is the worst thing I ordered online ever. When I asked for a refund they are being difficult and don't want to refund. I wish I saw the reviews here before.

25 June 2026
Unprompted review
Rated 1 out of 5 stars

FRAUD - SCAM SCAM SCAM

I've read many, many reviews & am in no doubt this is a scam & am ashamed to admit getting caught out - & this is before my tat arrives (sunglasses). A bargain at £20 but then again, if anything seems too good to be true then it usually is - low price for polarised sunglasses I thought so they'll prob be crap anyway. Very clever use of of AI for the website, looks very professional. On further digging, the business is based in the US, section 5 of t&cs clearly states goods dispatched from facility in China. Further down the t&cs it mentions age appropriate for state/province and further states governed by US law, so unclear what UK authorities such as Trading Standards can do about it. Chances of a return or refund? Forget it, don't waste your time - in fact DON'T BUY ANYTHING FROM THE START. This is a very cleverly put together website clearly with one thing in mind - scam people. DON'T BE TEMPTED JUST BECAUSE SOMETHING LOOKS GOOD OR, LIKE I DID, BECAUSE IT WAS CHEAP. The saddest thing is that so many people like me got caught out - don't be another victim. In the current climate of on line shopping (thank you CoVid) it's so easy to get caught out - please don't be another victim. Another tip when checking dodgy companies, check companies house on Gov.UK

7 July 2026
Unprompted review
Rated 1 out of 5 stars

I would not even give them 1 star…

I would not even give them 1 star ordered 2 pairs of shorts they where nothing like there photos asked to return them was offered 10% back or 25% credit told them to stuff the 10% i will use them as rags instead

9 July 2026
Unprompted review
Rated 1 out of 5 stars

You get what you pay for

You get what you pay for! Unpleasant cheap fabric, No labels for fabric care, country of origin etc. Weird AI messages. Blood spots on dress (evidence of sweat shop in China?)
You have to beg for information on returns. I have given up. Not fit for Charity shop so going to textile bank. A tough learning experience

9 July 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY.

DO NOT BUY FROM THIS COMPANY.

A follow up to my recent review of this scam company claiming to sell high quality clothing. I have now received the 2 x men's shirts I ordered and as suspected the quality of the materials is shockingly bad. I am normally vigilant and cant believe I fell for their AI generated images to make their items look considerably better than what they are claiming to be. I wont go on much further as you will get the picture reading my review and that of others scammed by this company. In short, stay away, don't order from this company.

10 July 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. I ordered a dress for a wedding, when it arrived the quality was NOTHING like the website. I have tried to return the product but they asked for $30-50 to do this. TOTAL SCAM!!!! I have reported this to my bank for a refund-product not as described. It wouldn't even make a good duster!

10 July 2026
Unprompted review
Rated 1 out of 5 stars

Do not order from this website it’s not as it seems

Would give 0 stars if possible
Do not order from this website
I ordered a dress for an event from this website which appears to be UK based
Order delivered 2 weeks later, from China, too late for purpose and poor quality, not as presented on website photos, colour different
Would not have ordered due to delivery time had it been clear on website goods dispatched from China
Asked for refund
Offered 10% refund which I refused
Now have been ghosted with emails ignored
Wish I’d seen these reviews before ordering
Believe I’ve been scammed of £39.95
Will try to pursue my refund

10 July 2026
Unprompted review
Rated 1 out of 5 stars

Agree with the last few reviews

Agree with the last few reviews. This is a scam ! Dress looks nothing like the photo in the Ad. It is made out of eight synthetic heavyweight nine on which is not mentioned in the Ad where is the photo looks like a cotton dress. Although they say they have easy returns there is no return address in the website and I’m still waiting to hear from them on how to return the product.

10 July 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company. It is a scam company pretending to be British. Items, if they arrive at all, are of poor quality and nothing like the images used to sell them. If you want to return you have to send to China. They only offer 15% of your original purchase price as a refund.

21 June 2026
Unprompted review
Rated 1 out of 5 stars

This is NOT a London company. AVOID

This is NOT a London company, but a company operating internationally.
Delivery is slow.
Quality is poor.
Returns are very difficult, offering international postage to be paid by the sender, with huge fees for customs.
They have a discount strategy, rather than a returns policy if the product is not right.
AVOID!

10 June 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT and I repeat

DO NOT and I repeat
DO NOT buy from the company .
Do not be fooled by the blurb which suggests that the business is owned by a charming London based couple.
It’s a complete SCAM!
I ordered a dress….. it looked delightful and when it finally arrived after almost three weeks it resembled nothing like the garment I had ordered other than the colour combination!
The quality of fabric is dire, cheap shiny polyester and style and cut, well…..simply dreadful
I asked for refund and was offered 10% of the purchase cost which I refused. I was then told that the shipping cost to return would be between 30 and 50 dollars! Plus the completion of a lengthy returns form. I settled for a 20% refund ….. £7.99 for a rubbish garment I had paid £39.95 for! I was told to keep the garment. It would be an insult to
Landfill or charity shop!
Should have read Tryst Pilot

9 July 2026
Unprompted review
Rated 1 out of 5 stars

Do not purchase anything from this…

Do not purchase anything from this company. The photos of a two piece casual trousers suit were stunning. When it arrived I wouldn't have paid a £1 for it. It's awful, top isn't the same colour as the bottoms.Stitchhing.... I dable with the odd thing but this is ......Returns...... Jump through hoops. I'm taking a hit and taking a 40% refund as the return/claims form I don't have the mental capacity to make accounts with weird companies and then the 30-50 dollars return (I'm sure I could have got it a lot cheaper but...). This is obviously how this company makes it's money. AVOID

9 July 2026
Unprompted review
Rated 1 out of 5 stars

Never Again!

Never, never, never will I nuy from this company again. Their clothing is rubbish and comes from China. Don't think for a minute that you are buying from a reputable British company in London because of the name you are definitely not. Not worth even one star.

8 June 2026
Unprompted review
Rated 1 out of 5 stars

Do Not Order from this site!

I ordered a ladies top. It arrived nearly 3 weeks after placing order. I did not realise the company was not based in UK. I wish I had read the reviews before placing my order. When my item arrived, the quality was very poor, looked different from the top I had ordered and fabric was of poor quality. Do Not Order from this site!! Requesting a full refund!

9 July 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

I wish I'd looked at reviews as the items I ordered were terrible quality, nothing like the images, the material was cheap and the sizing was awful. DO NOT WASTE YOUR MONEY. I have read returns are difficult so not holding out much hope of getting my money back. Angry 😠

9 July 2026
Unprompted review
Rated 1 out of 5 stars

I personally would not recommend Wilson and Carter

Like many other reviews on here, if there was an option to give this company no stars I would. When the dress I ordered finally arrived it was extremely poor quality and did not fit, despite me using their size guide to gauge which size dress to order. I approached the company for a refund, citing the 30 day money back guarantee they advertise but unfortunately this is clearly not available in my experience, leaving me with what I can only describe as a very expensive dress that has been demoted to cleaning rags! To add insult to injury, despite the website giving the illusion this is a London based company, they are based in America with garments being drop shipped from other parts of the world, meaning I am not covered under the UK consumer rights act 2015!

13 June 2026
Unprompted review

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