A good service, except: - not transparent on the post hammer additional costs for EU lots (these are more than double UK lot extras. They couldn't even explain one line item added by their cour... See more
Company replied

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Whisky Auctioneer is the world leading platform for the buying and selling of whisky and spirits at auction. Our global auctions feature the most comprehensive selection of old, rare and collectible whiskies and spirits available online.
PH1 3FN, Perth, United Kingdom
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Replied to 77% of negative reviews
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Overall pleased
Had a few issues with my returns , After speaking with the right person this was quickly resolved
I would most definitely use this service again
Very knowledgeable people and they do all the hard work for you
Thanks for all your efforts

Reply from Whisky Auctioneer
Purchased a rare bottle for a friend’s birthday.
The website did state multiple time that there would be extra cost. Shipping and duties, doubled the price of the bottle. Unfortunately I just wasn’t willing to spend that.
For a small fee, I easily put the bottle into their provided storage, then back into the next auction. The staff worked with me to facilitate the process and it went very smoothly even with the time difference for communications.
Don’t be like me and do your research before you bid!! The shipping and duties can add up quickly!!
Highly recommend to others who are on that side of the world or who don’t mind paying.
Cheers!!

Reply from Whisky Auctioneer
Safe to use. Excellent service exactly what selling and buying whisky should be about

Reply from Whisky Auctioneer
After a intial issue. They contacted me and solved.
Very satisfied actually because they understand my previous complain.

Reply from Whisky Auctioneer
Although I was sad to have to sell my collection, I am very happy with how the auctions went and really pleased with the great service.

Reply from Whisky Auctioneer
No other whisky auction platform comes close to the expert advice, friendly customer service and prompt speedy payment that the superb WA team offers sellers. They are world class!

Reply from Whisky Auctioneer
Prompt responses to my emails. Advice on valuation of the bottles was very accurate. Collection of bottles very smooth.
I did find that the website auction bidding was sometimes out of sync with my online account but it was all resolved overnight. Prompt payment of successful auction. My go to auction site.

Reply from Whisky Auctioneer
From helpful meeting with George at the Perth Branch through to the speedy payment all went well. I did though find navigating your website cumbersome. Other than that - all well.

Reply from Whisky Auctioneer
It was so easy to use Whisky Auctioneer! It was my first time using a auction site and the team were extremely helpful and answered all my questions quickly and politely. The collection service was easy and I was informed step by step of what was happening. It really was a first class experience!!

Reply from Whisky Auctioneer
Really easy, achieved a great price and excellent consultation from start to finish on the right way to price my item. Packaging was simple to ship to them and the courier options straightforward. Highly recommended.

Reply from Whisky Auctioneer
A great site and easy to navigate. It's not hard to narrow down the types of items you are interested in bidding for. Once the auction is over and you have paid for your goods, delivery is fast. Also if you need to communicate with them, you get a reply very quickly.

Reply from Whisky Auctioneer

Reply from Whisky Auctioneer
First class customer service and good pricing advice.

Reply from Whisky Auctioneer
Great collection service
Concise knowledge of my bottle for sale
Better than expected result from the auction.

Reply from Whisky Auctioneer

Reply from Whisky Auctioneer
I have been using Whiskey Auctioneer for quite some time now using them to build my portfolio collection. They have been professional, secure and knowledgeable in their field. I would thoroughly recommend them to anyone to use for these types of auctions.

Reply from Whisky Auctioneer
Its quick, reliable, trustworthy and easy. It is a little expensive though as you have to add on 12.5 % buyers fee and delivery and insurance if you want it which adds up to 20% of the hammer price. Buyers need to factor that in.

Reply from Whisky Auctioneer
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