A good service, except: - not transparent on the post hammer additional costs for EU lots (these are more than double UK lot extras. They couldn't even explain one line item added by their cour... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Its quick, reliable, trustworthy and easy. It is a little expensive though as you have to add on 12.5 % buyers fee and delivery and insurance if you want it which adds up to 20% of the hammer price.... See more
Company replied
5 Star Service. Normally, I definitely love a lot about Whisky Auctioneer. Unfortunately, the website underwent a unique and extensive website overhaul. I'm sure stuff is getting better now, but at th... See more
Company replied
Purchased a rare bottle for a friend’s birthday. The website did state multiple time that there would be extra cost. Shipping and duties, doubled the price of the bottle. Unfortunately I j... See more
Company replied
Company details
Written by the company
Whisky Auctioneer is the world leading platform for the buying and selling of whisky and spirits at auction. Our global auctions feature the most comprehensive selection of old, rare and collectible whiskies and spirits available online.
Contact info
PH1 3FN, Perth, United Kingdom
- info@whiskyauctioneer.com
- whiskyauctioneer.com
4.3
Excellent
363 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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First class customer service and good…
First class customer service and good pricing advice.
11 June 2026
Reply from Whisky Auctioneer
Hi Ian,
Wow thank you so much for your lovely comments!! We will ensure this is passed back to the team.
Megan L
Great collection service
Great collection service
Concise knowledge of my bottle for sale
Better than expected result from the auction.
16 June 2026
Reply from Whisky Auctioneer
Hi Douglas,
Thank you so much for your review, we are thrilled to hear about your positive experience!! We hope to see you at the next auction.
Thanks, Megan L
Reply from Whisky Auctioneer
Hi Mark,
Thank you for your review, we really appreciate the feedback on our delivery process.
Megan L
Good delivery and great coms.
11 June 2026
Reply from Whisky Auctioneer
Hi Gareth,
Thank you so much for your review, we are so grateful for such positive comments.
Megan L
Knowledgeable, secure and professional …
I have been using Whiskey Auctioneer for quite some time now using them to build my portfolio collection. They have been professional, secure and knowledgeable in their field. I would thoroughly recommend them to anyone to use for these types of auctions.
11 June 2026
Reply from Whisky Auctioneer
Hi Ken,
Thank you so much for sharing your experience and leaving such a positive review. I will ensure this is relayed back to our teams and we hope to see you at the next auction.
Thanks,
Megan L
Reliable and trustworthy.
Its quick, reliable, trustworthy and easy. It is a little expensive though as you have to add on 12.5 % buyers fee and delivery and insurance if you want it which adds up to 20% of the hammer price. Buyers need to factor that in.
11 June 2026
Reply from Whisky Auctioneer
Hi there,
Thank you for your feedback. We're delighted that you found the service easy and reliable. We appreciate your comments regarding fees. We always aim to be as transparent as possible by clearly highlighting all fees and charges upfront so buyers can make informed decisions.
Thank you for choosing us.
Megan L
Reply from Whisky Auctioneer
Hi Derek,
Thank you so much for your feedback. We hope to see you in another auction!
Megan L
First time buyer
First time buyer, hopefully not the last easy website to use also really good that you receive updates about bids
10 June 2026
Reply from Whisky Auctioneer
Hi Peter,
Thank you so much for taking time to leave your review. We are thrilled to hear about your positive experience and will ensure to pass this back to our teams internally. We hope to work with you again in another auction!
Thanks, Megan L
Reply from Whisky Auctioneer
Hi there,
Thank you for leaving your review - we aim to respond quickly and help our customers as much as we can when they need us. We appreciate your support.
Thanks, Megan L
Expensive shipping cost.
12 June 2026
Reply from Whisky Auctioneer
Hi there,
Thank you for your feedback. We understand your concern about shipping costs and are always working to offer the best possible rates while maintaining reliable service. We appreciate your feedback and will relay this back to our relevant internal teams.
Thanks, Megan L
Great service
11 June 2026
Reply from Whisky Auctioneer
Hi there,
Thank you so much for your review - we so appreciate you taking time to share your experience.
Thanks, Megan L
Great whisky auction site
Great auction site - loads of whiskies compared to other sites, easy to bid and fast delivery. First class.
11 June 2026
Reply from Whisky Auctioneer
Hi Adam,
Thank you so much for your lovely feedback. We are so glad to hear your thoughts and will ensure this is passed back to our teams.
Thanks, Megan L
No hassle and everything handled
Everything was made simple by the team and from start to finish the whole process was managed so efficiently. Cannot recommend enough.
26 May 2026
Reply from Whisky Auctioneer
Hi Dan,
Thank you so much for sharing your experience with us, we are so pleased to hear this.
Megan L
Absolute crap
26 May 2026
Reply from Whisky Auctioneer
Hi Daniele,
Thanks for taking the time to leave a review, we’re sorry to hear you feel this way about your experience.
We’re pleased to see that this has now been resolved, but we can see there were points where we didn’t communicate as well as we should have. That’s not the experience we aim to give and we understand why that would have been frustrating.
We’d really appreciate the chance to look into this further and make things right if we can. If you’re happy to, please contact us at info@whiskyauctioneer.com and a member of the team will pick this up with you directly.
Reply from Whisky Auctioneer
Thank you very much for your 5* review and continued support. We’ll keep doing our best to keep things top class for you!
Thanks, Eilidh at Whisky Auctioneer.
Very professional quick to reply and…
Very professional quick to reply and very helpful, payment made on time. Will look to sell more bottles with this in the futur.
26 May 2026
Reply from Whisky Auctioneer
Hi Peter,
Thank you so much for your wonderful 5-star review, we really appreciate you taking the time to share your experience with us.
It’s fantastic to hear about your experience with us as it’s exactly the standard we aim to deliver. We’re also delighted to hear you’re thinking about selling more bottles with us in the future, we’d love to welcome you back whenever the time is right.
Best wishes, Eilidh
Excellent service and smooth…
Excellent service and smooth transaction process. My bottle sold for more than I originally paid at auction, but after buyer and seller fees the overall investment result was negative. Great platform for collectors, but investors should pay close attention to the full fee structure.
26 May 2026
Reply from Whisky Auctioneer
Hi Simon,
Thank you for taking the time to share your feedback, I'm delighted to hear you found the service excellent and it’s great to know your bottle performed strongly at auction.
We appreciate your comments around fees. We’re very transparent about our full fee structure, but I understand how important it is to factor this into overall returns.
Thanks again for choosing Whisky Auctioneer, we hope to welcome you back again in the future. Best wishes, Eilidh.
Reply from Whisky Auctioneer
Hello, thanks so much for the great feedback, we really appreciate it! I'm delighted to hear you were happy with the service, shipping and pricing. Best wishes, Eilidh.
Great service!!!
26 May 2026
Reply from Whisky Auctioneer
Hi Lauren, thanks so much for taking the time to leave us a 5* review - I'll make sure to pass this on to our team who will really appreciate it. Best wishes, Eilidh.
Fantastic service start to finish
Fantastic service start to finish. Great result for my bottle and smooth payment process of funds to my account. Will sell again!
11 May 2026
Reply from Whisky Auctioneer
Hi Joe. Thank you so much for such a lovely review, we so appreciate hearing your feedback and sharing your experience.
Megan
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