Westminster Law Reviews 

110
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being exceptionally helpful, patient, and thoroughly knowledgeable when explaining complex legal options and estate planning. Many consumers deeply appreciate the remarkable convenience of home visits and the reassuring, clear guidance provided throughout the drafting of wills and powers of attorney. Some reviewers were not happy with occasional communication issues, unexpected errors in paperwork, and difficulties experienced when trying to resolve matters during stressful times. A few individuals also mentioned experiencing frustrating delays and a lack of responsiveness regarding document retrieval after a bereavement.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting that reviewers were very polite and... See more

Service

Users describe positive interactions with service representatives who are knowledgeable, friendly, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that representatives are... See more

User experience

Reviewers highlight positive aspects of user experience, noting that home consultations made the process feel... See more

Instructions

Clients share positive opinions on instructions, noting that the guidance is very helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We contacted Jasper Cook after our Dad suddenly died. It was a heart-wrenching time. Jasper was absolutely brilliant. Jasper's sensitivity was exemplary. His skill and experience with the situation he... See more

Rated 5 out of 5 stars

I used Westminster Law to have new wills drawn up and LPA.s set up, They were extremely knowledgeable very efficient indeed and their pricing was very good value for money. The gentleman we saw, Vladi... See more

Rated 5 out of 5 stars

Patrick was brilliant from start to finish. He made the whole process of writing our will and sorting the powers of attorney really straightforward. He explained everything so clearly and made sure we... See more

Rated 5 out of 5 stars

After multiple companies had messed up my will, lied about their prices and generally just destroyed my trust, Joseph was so attentive to what I actually needed. I felt fully informed & understood at... See more


Company details

  1. Estate Planning Attorney

Written by the company

Redefining professional legal services. Leading the way in affordable expert advice. At Westminster Law we really do make sure that sound legal advice and affordability go hand in hand. We are a progressive and expanding legal firm based in Southampton, Hampshire, with a well-established presence across the South of England and South Wales. Our core areas of specialism are Wills, Trusts, Probate, and other estate planning services. Operating across multiple locations including Havant, Waterlooville, Portsmouth, Eastbourne, Farnham, Hindhead, Guildford, Cheltenham, Cardiff, Bridgend, Kingsteignton, Newton Abbot, Southampton, Winchester and Bournemouth, we are committed to providing affordable, professional, and tailored legal solutions to our clients.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

110 reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(110)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Anthony was very thorough

Anthony was very thorough, efficient and explained everything in great detail, making the whole experience of writing our Wills smooth and straight forward.
Would highly recommend.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

Joseph was very polite and friendly and provided an excellent service. He was knowledgeable, professional and helpful. Would recommend.

Wendy

6 May 2025
Unprompted review
Rated 5 out of 5 stars

Michelle Will

from start i received vital information how and when my Lasting Will work, also service with smile help as well.
Clear explanation about
writing own wishes etc... great help... with a 2 weeks i received my document

16 April 2025
Unprompted review
Rated 5 out of 5 stars

The pressure is off now

Having lost my husband I needed to amend my will. With a sister and mother both having passed with Alzheimers I also needed to make sure I got power of attorney for both health and finances put into place. I had no idea who to ask about this sort of thing , but stumbled across an advert for Westminster Law advertising their WILL and POA service in the Seaside News. I gave them a ring , fully intending to go to their office, my details were left and was told someone would ring me back. Joseph rang and we made arrangements for an appointment, he even came to me. As most of the other reviews say , everything was explained , and to be fair Joseph had the patience of a saint as I struggled to grasp everything.
I have now been able to set up a family trust , POA health and finance and got my will sorted . No more worrying and I can now sleep easy at night, thanks to Joseph and Westminster Law

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Jasper did an excellent job reviewing…

Jasper did an excellent job reviewing and updating our wills and arranging LPAs all at a very reasonable price. The home visits were extremely appreciated and the whole process was completed with care, concern and professionalism. Thank you Jasper.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

My mother had used Westminster Law for Wills and Trusts and was very impressed with there service. They explained everything in detail made her feel at ease with absolutely no pressure. We then used the firm for Power of Attorney and once again they were brilliant. It should also be mentioned that their fees were considerably lower than any other quotes provided. We highly recommend Westminster Law. Thank you

10 April 2025
Unprompted review
Rated 5 out of 5 stars

My wife and I both needed to make wills…

My wife and I both needed to make wills and having done a lot of research on-line, decided to contact Westminster Law as their prices were attractive and specialist, and they also offered home visits. Conor arrived and explained all our options in detail and we both felt comfortable to proceed. The whole process has been very smooth and we can both highly recommend their professionalism and the Will specialist advice given. Anyone in the same position should take advantage of the "no obligation" home visit and not feel pressured by the consultant in any way.

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Need to make a Will but unsure of the best way to go about it?

Quite apart from being excellent value for money, our experience with this firm over several years has been incredibly positive.
Both we, and our respective families have used them to make our Wills, arrange our LPA’s and we have also seen them deal with Probate efficiently after my mother died.
They patiently took time to explain in layman’s terms the suitable options available and the implications of the decisions we were making.
We have no hesitation in highly recommending them.

23 April 2025
Unprompted review
Westminster Law logo

Reply from Westminster Law

Dear Jennifer,
Thank you for your generous feedback and continued trust over the years.
We are delighted to hear that you and your family have had such a positive experience with our team; from Will writing and LPAs to supporting you through Probate. We truly appreciate your recommendation and look forward to assisting you in the future.

Warm regards,
The Westminster Law Team
www.westminster-law.co.uk

Rated 5 out of 5 stars

I had to get as advise / information on…

I had to get as advise / information on my mother's Will which was created by Jasper at Westminster Law. He was clear, concise and very efficient and this allowed me to make decisions on my mother's estate. In addition this also came at no cost to me, where I would have easy paid for the peace of mind my interactions with Jasper provided me.

8 April 2025
Unprompted review
Westminster Law logo

Reply from Westminster Law

Dear Steven,
Thank you for your kind words and for sharing your experience.
We're so pleased that Jasper was able to provide the clarity and reassurance you needed during a sensitive time. It is always our aim to offer helpful, straightforward support, and we are glad this came through in your interaction with us.
If we can assist you again in the future, please don’t hesitate to get in touch.

Warm regards,
The Westminster Law Team
www.westminster-law.co.uk

Rated 5 out of 5 stars

I was referred to this organisation by a member of the family. They did use them.

I came across Westminster Law through a family recommendation — someone who had used them previously and felt they were fairly priced for the kind of service they offer. At first glance, the name had me thinking they were a fully-fledged law firm, but they are in fact a firm of Will Writers. That said, what they do offer is a well-considered, practical approach to drafting and refining Wills — particularly around clause structuring and trust setup, which is where things can easily get a bit knotty.

I was already in the process of consulting a few solicitors for more formal quotes and advice, but while waiting to hear back, I decided to reach out to Westminster Law with a handful of detailed questions — ones that I’d refined with the help of Perplexity AI (which, off the record, is quite a clever tool if you need a second opinion or a way to shape the right legal questions). To Westminster’s credit, they didn’t hesitate to respond to my queries — and at no cost.

It felt very much like the elusive “free 30-minute consultation” you sometimes get with a lawyer, except this time, they actually answered my questions rather than using the time as a teaser for a paid appointment. Peter Lamb, the Senior Partner, in particular, was excellent — clear, responsive, and genuinely helpful.

In the end, I chose not to proceed with them for my Will only because I had some personal concerns about the level of protection I might need, and I felt more comfortable going with a fully regulated law firm for this specific matter. But that was a decision based on my circumstances, not a reflection on Westminster’s capability or professionalism.

Would I use them in the future for something more straightforward? Absolutely. And I wouldn’t hesitate to recommend Peter and the team to anyone needing solid Will-writing advice without the usual runaround.

Peter Lamb
m: 07876 557873
w: westminster-law.co.uk

31 March 2025
Unprompted review
Westminster Law logo

Reply from Westminster Law

Dear Lisa,
Thank you for your kind and thoughtful review.
We are delighted to hear that you found our guidance helpful and that Peter was able to assist with your questions. We strive to make the Will writing process clear and accessible, so your feedback is greatly appreciated.
Should you require any assistance in the future, we would be pleased to help.

Best regards,
The Westminster Law Team
www.westminster-law.co.uk

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