The Planning Bee Reviews 

536
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 312 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight the exceptional professionalism and friendliness of the personnel, noting that consultations are conducted with great care and attention to detail. Clients appreciate how staff members patiently answer all questions without rushing, making them feel completely comfortable and supported throughout the entire process. Some reviewers were happy with the convenient home visits that made organizing legal documents much easier for those with mobility challenges. Consumers also noted that the entire drafting process was remarkably fast and efficient, with documents produced and delivered in a timely manner.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting that representatives are... See more

Service

Users describe positive interactions with service, highlighting exceptional home visits where representatives... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the friendly and professional... See more

User experience

People report positive experiences with user experience, highlighting how reviewers are made to feel... See more

Response time

Reviewers highlight great satisfaction with the response time, noting that contacts and queries are handled... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We met Chris Mills for the first time today. Our discussion revolved around wills and LPAs for my wife and me. Chris explained clearly and simply what was available to us in order to minimise exposure... See more

Rated 5 out of 5 stars

The service has been really good. Communication is excellent and explanations re the legal side of matters was very helpful, by doing so has helped us make a an informed decision in which we are happy... See more

Rated 5 out of 5 stars

I was extremely impressed with Planning Bee. Everything was explained thoroughly . We were guided well by our Paralegal advisor. Nothing was too much trouble. I would recommend Planning Bee to anyone... See more

Rated 5 out of 5 stars

Everything explained in my home very professionally and friendly by Chris. He allayed any concerns i had and the paperwork was dealt with very efficiently. Would not hesitate to recommend Planning B... See more


Company details

  1. Legal Services
  2. also in
  3. Estate Planning Attorney

Written by the company

Here at The Planning Bee we ensure that the needs of you and your family are at the forefront. We aim to provide reassurance that your wishes are taken care of, both now and in the future. Our friendly, reliable team are on hand throughout the process; however big or small. We offer a wide range of life planning services including will writing, inheritance tax or assets advice, powers of attorney or appointing guardians for young children. We take the stress away from these vital decisions so that you can spend time with those you love. Peace of mind is priceless. Each of our clients has access to a local specialist Paralegal who can visit them in the comfort of their own home to discuss their needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

536 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(536)

307 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New will & power of attorney

The whole experience was made easy from start to finish from booking the appointment to meeting and being taken through the process with Mr Chris Stratford who was very professional .

22 October 2026
Unprompted review
Rated 5 out of 5 stars

Preparing a Will and Trust

Chris Stratford from The Planning Bee provided my Mum with really clear advice and options to ensure her Will and Trust were prepared in accordance with her wishes. Chris was really well informed, friendly and patient, Mum was happy with the proposal and is currently finalising the paperwork. We have no hesitation in recommending Chris, he was great!

18 October 2026
Unprompted review
Rated 5 out of 5 stars

I had a lovely man come round to…

I had a lovely man come round to explain all that they do in the process of making a Will. For Lasting Powers of Attorney, because it is more involved, you will have to make sure you understand. My Paralegal was very patient to make sure understood but please be aware you understand the amount you will be paying and that whether you both need it and can afford to do it. They have been very supportive and on the ball if you need to change anything. I am pleased so far with their services.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Very professional made a very strange…

Very professional made a very strange experience pleasant nobody wants to write a Will but it is something we all need to do and I’ve put it off for so long but it was such a lovely experience. I don’t know why I held back planning B were very professional it then prompted my other half to write his would recommend anybody just need to take half an hour out of a day and it’s done.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Very friendly team

Very friendly team, everything was explained in detail to me so that l understood what everything meant, and l was kept informed about where things were going in the process of finalising the documents

7 October 2026
Unprompted review
Rated 5 out of 5 stars

Easy and professional process

We were recommended to Chris Stratford at Planning Bee by a relation and found the experience very straightforward and professional. Chris came to see us at home, regarding our wills and financial planning. I would highly recommend the process. It has given us peace of mind to know our affairs are in order.

14 October 2026
Unprompted review
Rated 5 out of 5 stars

Great service

All contacts have been swift and professional. Friendly paralegal who we discussed wishes and supported us through the process.

14 October 2026
Unprompted review
Rated 5 out of 5 stars

I was extremely impressed with Planning…

I was extremely impressed with Planning Bee. Everything was explained thoroughly . We were guided well by our Paralegal advisor. Nothing was too much trouble. I would recommend Planning Bee to anyone who is interested in making a will.

13 October 2026
Unprompted review
Rated 5 out of 5 stars

Honest information given on the home…

Honest information given on the home visit, no pressure to act upon the information and price quoted was the price paid no hidden extras. All documents received promptly with instructions on how to complete them. Pre paid return included. We are very pleased with the professionalism of the Planning Bee personnel

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Making our Wills

My husband and I finally got round to making our Wills. We met with our Paralegal today, Chris Stratford. He went through all our various options with us. He was very knowledgeable, friendly and explained everything to us so we understand all options. He didn't pressure us to anything more than our Wills at the present time but will definitely be in contact again to do our LPAs in due course. Would thoroughly recommend him.

9 October 2026
Unprompted review

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