The Planning Bee Reviews 

536
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 312 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight the exceptional professionalism and friendliness of the personnel, noting that consultations are conducted with great care and attention to detail. Clients appreciate how staff members patiently answer all questions without rushing, making them feel completely comfortable and supported throughout the entire process. Some reviewers were happy with the convenient home visits that made organizing legal documents much easier for those with mobility challenges. Consumers also noted that the entire drafting process was remarkably fast and efficient, with documents produced and delivered in a timely manner.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting that representatives are... See more

Service

Users describe positive interactions with service, highlighting exceptional home visits where representatives... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the friendly and professional... See more

User experience

People report positive experiences with user experience, highlighting how reviewers are made to feel... See more

Response time

Reviewers highlight great satisfaction with the response time, noting that contacts and queries are handled... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We met Chris Mills for the first time today. Our discussion revolved around wills and LPAs for my wife and me. Chris explained clearly and simply what was available to us in order to minimise exposure... See more

Rated 5 out of 5 stars

The service has been really good. Communication is excellent and explanations re the legal side of matters was very helpful, by doing so has helped us make a an informed decision in which we are happy... See more

Rated 5 out of 5 stars

I was extremely impressed with Planning Bee. Everything was explained thoroughly . We were guided well by our Paralegal advisor. Nothing was too much trouble. I would recommend Planning Bee to anyone... See more

Rated 5 out of 5 stars

Everything explained in my home very professionally and friendly by Chris. He allayed any concerns i had and the paperwork was dealt with very efficiently. Would not hesitate to recommend Planning B... See more


Company details

  1. Legal Services
  2. also in
  3. Estate Planning Attorney

Written by the company

Here at The Planning Bee we ensure that the needs of you and your family are at the forefront. We aim to provide reassurance that your wishes are taken care of, both now and in the future. Our friendly, reliable team are on hand throughout the process; however big or small. We offer a wide range of life planning services including will writing, inheritance tax or assets advice, powers of attorney or appointing guardians for young children. We take the stress away from these vital decisions so that you can spend time with those you love. Peace of mind is priceless. Each of our clients has access to a local specialist Paralegal who can visit them in the comfort of their own home to discuss their needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

536 reviews

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No recent history of asking for reviews

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4.9

All reviews

(536)

307 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Will, power of attorney and family trust plan

Chris Mills came to visit me and explained in detail about wills, power of attorney and trusts. Extremely knowledgeable and friendly. Chris is always there to answer my questions even though we have sorted my requirements. I can 100% recommend him.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Had a lovely meeting with Chris Mills from

Had a lovely meeting with Chris Mills from The planning Bee yesterday, he went through everything i needed to know about planning my will and family trust. I can now rest happily knowing everything is in place.
Thank you for all your help and advice. I happily recommending this company

24 August 2026
Unprompted review
Rated 5 out of 5 stars

The attention to detail

The attention to detail, everything was explained thoroughly and clearly, all my questions were answered which gave me peace of mind
Chris Mills was very attentive

7 May 2026
Unprompted review
Rated 5 out of 5 stars

This organisation really knows its business!

This is an organisation that knows its business. It has quality staff who are very responsive. Our latest engagement has seen searching questions we raised expertly answered promptly, in this case by Phil Perkins. Our lasting experience is of reassurance, professionalism, openness and very importantly, patience! Highly recommended. M&R

21 August 2026
Unprompted review
Rated 5 out of 5 stars

I needed to update my Will

I needed to update my Will. The following day I received relevant documents for signature and witness. When I have the need to phone planning B. I am always spoken to respectively and have the opportunity to conclude feeling happy in the knowledge that when the time comes my Executors will have, if necessary help from Planning B.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Extremely knowledgeable

Chris came out and visited us at home to discuss putting together wills, trusts and power of attorneys for us. We found him to be very friendly and he put us at ease very quickly, we discussed in detail what we required and he was extremely knowledgeable about these subjects.

I wouldn't hesitate to recommend him to my friends.

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Home visit to make our Wills

Chris Mills came to our house to give free advice on making our Wills. He explained the options open to us and was informative and helpful. He gave us a balanced view of what was available to us. I emailed him a couple of weeks later asking a few questions and he replied promptly. My husband and I decided to use Chris Mills to do our Wills and the process, so far, has been smooth. He is professional, friendly and knows his subject.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

The service I received from Spencer and his team was very efficient and the process was made seamless. I recommend Planning Bee to anyone.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication at our face to face meeting, Ed was very knowledgeable and understanding outlining a clear path for updating my Will, which I look forward to reviewing in a few days. Other aspects of estate planning were discussed which I will be investigating in the future.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Easy to understand.

The first thing I thought was great was that they came to the house, with me being disabled this got got a big thumbs up. The gentleman that came was such a lovely person he explained everything in a way I understood. They gave me time to process everything. I was very impressed with them and will definitely tell my friends and family about their company.

29 June 2026
Unprompted review

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