The Planning Bee Reviews 

536
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 312 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight the exceptional professionalism and friendliness of the personnel, noting that consultations are conducted with great care and attention to detail. Clients appreciate how staff members patiently answer all questions without rushing, making them feel completely comfortable and supported throughout the entire process. Some reviewers were happy with the convenient home visits that made organizing legal documents much easier for those with mobility challenges. Consumers also noted that the entire drafting process was remarkably fast and efficient, with documents produced and delivered in a timely manner.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting that representatives are... See more

Service

Users describe positive interactions with service, highlighting exceptional home visits where representatives... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the friendly and professional... See more

User experience

People report positive experiences with user experience, highlighting how reviewers are made to feel... See more

Response time

Reviewers highlight great satisfaction with the response time, noting that contacts and queries are handled... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We met Chris Mills for the first time today. Our discussion revolved around wills and LPAs for my wife and me. Chris explained clearly and simply what was available to us in order to minimise exposure... See more

Rated 5 out of 5 stars

The service has been really good. Communication is excellent and explanations re the legal side of matters was very helpful, by doing so has helped us make a an informed decision in which we are happy... See more

Rated 5 out of 5 stars

I was extremely impressed with Planning Bee. Everything was explained thoroughly . We were guided well by our Paralegal advisor. Nothing was too much trouble. I would recommend Planning Bee to anyone... See more

Rated 5 out of 5 stars

Everything explained in my home very professionally and friendly by Chris. He allayed any concerns i had and the paperwork was dealt with very efficiently. Would not hesitate to recommend Planning B... See more


Company details

  1. Legal Services
  2. also in
  3. Estate Planning Attorney

Written by the company

Here at The Planning Bee we ensure that the needs of you and your family are at the forefront. We aim to provide reassurance that your wishes are taken care of, both now and in the future. Our friendly, reliable team are on hand throughout the process; however big or small. We offer a wide range of life planning services including will writing, inheritance tax or assets advice, powers of attorney or appointing guardians for young children. We take the stress away from these vital decisions so that you can spend time with those you love. Peace of mind is priceless. Each of our clients has access to a local specialist Paralegal who can visit them in the comfort of their own home to discuss their needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

536 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(536)

307 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top Service

I've never done anything like this before, the service and help I received was very comprehensive. I had a number of services, so the time frame was several months, which was understandable.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. From first meeting to finalising documents everything was explained in detail. We now have everything in order including The Trust document. Many thanks to all involved

Margaret Huckfield

20 April 2026
Unprompted review
Rated 5 out of 5 stars

PJJ review

I found the whole experience very satisfying from the first phone call to the receipt of my new Will and LPA revision.
Spenser and office staff very friendly and helpful.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Will writing service

We decided to rewrite our wills as it was a long time ago since we made them out and the children are all grown up with families of there own , so we rang The Planning Bee and they explained a lot over the phone and Sharon Stephenson paid us a visit, she explained a whole lot of things which we didn’t really know about will writing ,we only did the basic will which we were happy with , and Sharon was so helpful ,so thank you Sharon and thank you Planning Bee .

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Phil Perkins has been really helpful…

Phil Perkins has been really helpful and always responds very quickly. I would not hesitate to recommend him if you are looking for any advice. He is very honest about what the Planning Bee can offer and has given me clear information on what steps I need to take next.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service

From start to finish the whole process was very relaxed from when nick came to see my mum at her house and talk through all options to receiving the finished will ,was very impressed and thoroughly recommend

15 June 2026
Unprompted review
Rated 5 out of 5 stars

My will had been written 20 years ago

My will had been written 20 years ago, when our family was much smaller, so I needed help to draw up a new will. My initial contact, Fin, was clear and helpful in answering my questions. It was arranged that Ed would visit me at my home. He took all the details and later emailed a draft to me. After a few small alterations it was complete. I visited their office to sign the document. A job well done..

27 July 2026
Unprompted review
Rated 4 out of 5 stars

Great company

Great company, really pleased with the whole experience. Right from the start everything was explained clearly but without using any complicated jargon, keepinge informed during the whole process.
I would recommend anyone to use this company.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

They were recommended to me

They were recommended to me and visited my home. Things were explained clearly and any queries I raised were answered concisely. Very pleasant staff paperwork was sent quickly. When I noticed an error it was corrected and reengrossed very quickly.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Regarding a Will

Well I contacted The Planning Bee and was met with a lovely lady who arranged a home visit. A lovely Gentleman called Spencer Shaw visited my house. It was regarding a will. Spencer made you feel comfortable and was very professional. He run through every everything regarding what I needed to know. There was no pressure in making a will right then it was my choice. They have been in contact with me as I chose to do my will through them. I would highly recommend this company.

22 June 2026
Unprompted review

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