Westminster Law Reviews 

110
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being exceptionally helpful, patient, and thoroughly knowledgeable when explaining complex legal options and estate planning. Many consumers deeply appreciate the remarkable convenience of home visits and the reassuring, clear guidance provided throughout the drafting of wills and powers of attorney. Some reviewers were not happy with occasional communication issues, unexpected errors in paperwork, and difficulties experienced when trying to resolve matters during stressful times. A few individuals also mentioned experiencing frustrating delays and a lack of responsiveness regarding document retrieval after a bereavement.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting that reviewers were very polite and... See more

Service

Users describe positive interactions with service representatives who are knowledgeable, friendly, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that representatives are... See more

User experience

Reviewers highlight positive aspects of user experience, noting that home consultations made the process feel... See more

Instructions

Clients share positive opinions on instructions, noting that the guidance is very helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We contacted Jasper Cook after our Dad suddenly died. It was a heart-wrenching time. Jasper was absolutely brilliant. Jasper's sensitivity was exemplary. His skill and experience with the situation he... See more

Rated 5 out of 5 stars

I used Westminster Law to have new wills drawn up and LPA.s set up, They were extremely knowledgeable very efficient indeed and their pricing was very good value for money. The gentleman we saw, Vladi... See more

Rated 5 out of 5 stars

Patrick was brilliant from start to finish. He made the whole process of writing our will and sorting the powers of attorney really straightforward. He explained everything so clearly and made sure we... See more

Rated 5 out of 5 stars

After multiple companies had messed up my will, lied about their prices and generally just destroyed my trust, Joseph was so attentive to what I actually needed. I felt fully informed & understood at... See more


Company details

  1. Estate Planning Attorney

Written by the company

Redefining professional legal services. Leading the way in affordable expert advice. At Westminster Law we really do make sure that sound legal advice and affordability go hand in hand. We are a progressive and expanding legal firm based in Southampton, Hampshire, with a well-established presence across the South of England and South Wales. Our core areas of specialism are Wills, Trusts, Probate, and other estate planning services. Operating across multiple locations including Havant, Waterlooville, Portsmouth, Eastbourne, Farnham, Hindhead, Guildford, Cheltenham, Cardiff, Bridgend, Kingsteignton, Newton Abbot, Southampton, Winchester and Bournemouth, we are committed to providing affordable, professional, and tailored legal solutions to our clients.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(110)

79 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sally & William

We were very pleased we contacted Norman Green of Westminster Law, he was very professional and helpful on completing our Wills and LPA’s. We were very grateful for all of his advice. Would highly recommend them.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Very Efficient Company…

Very impressed with service from Westminster Law. All questions answered clearly and professionally by Norman Green, who visited us twice, and provided all the paperwork required, ready to be signed.We would highly recommend Westminster Law.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

A professional, yet friendly service

My family and I had a fantastic experience dealing with Michelle, when needing to get LPA's in place unexpectedly. All interactions were friendly, yet professional and also felt like there was a genuine care for a positive outcome.
Communication was great, and I would not hesitate to recommend Michelle to anyone needing assistance with LPA's.

9 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

First class service from Patrick from start to finalising my will & LPA's.
Patrick was very professional & clearly explained everything to me.
A true gentleman & I would highly recommend Patrick & Westminster Law to anyone who is looking to do their wills, LPA's etc.
Also nice that they come to your home. Thank you again.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

We were delighted and fortunate to have Michelle deal with our wills.

The service we received was exceptional and Michelle took the time to clearly explain everything to us. We would highly recommend her professional services and would not hesitate in using her again. Thank you.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Professional, Kind, and Deeply Trusted by Our Family

We were incredibly fortunate to have Jasper handle both the Power of Attorney and the Grant of Probate for my late parents. Throughout what was a very emotional and complex time, Jasper’s professionalism, clarity, and genuine care stood out. He guided us through every step with patience and precision, making a difficult process feel manageable.

My mum had complete trust in Jasper—something she didn’t give lightly. She always spoke of him with warmth and confidence, and I now understand why. His integrity and empathy made all the difference, and I’ll always be grateful for the respect and dignity he showed our family.

If you’re looking for someone who combines legal expertise with a truly human touch, Jasper is exceptional.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Joseph from the Cardiff office was…

Joseph from the Cardiff office was recommended by my neighbour who was very impressed by him when having their wills and LPA's drawn up. I telephoned him to arrange an appointment and was immediately impressed by his availability, punctuality and professional manner. I was drawing up a new will and new LPA and we also discussed putting my house into a trust which I was confident to go ahead with after he explained in a legal language I could understand . I also arranged for my daughter to have her will updated together with an LPA. I found the whole experience easy, all done and dusted in at home, Joseph did the travelling instead of me !

7 July 2025
Unprompted review
Rated 5 out of 5 stars

I thoroughly recommend Westminster Law

I decided to create a will at 45 years old! It had never been a priority, but being a home owner and parent, it became very important. Vladimir took the time to thoroughly explain all available options in a clear and precise manner. He ensured that I understood everything before I signed, addressing any questions I had along the way. I highly recommend Westminster Law for their efficiency, reasonable pricing, and attention to detail, as they provide comprehensive information on all options. I would not hesitate to use their services again.

7 August 2025
Rated 5 out of 5 stars

Fantastic Service

Vladimir met us at home and thoroughly explained the options available to us that would meet our Will requirements. He took his time and made it very clear and simple to understand. His conduct was polite and professional throughout. Two weeks after the initial meeting Vladimir returned to our home and we completed the signing of the documents. Again I was totally impressed with his professionalism and thoroughness. Would absolutely recommend him and Westminster Law.

7 August 2025
Rated 5 out of 5 stars

I recently used Westminster Law for…

I recently used Westminster Law for making alterations to our Wills and drafting Lasting Powers of Attorney for both me and my husband. The whole process was clear and straightforward, and everything was explained in plain English with real care and professionalism. Efficient service from start to finish.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Compared tpower of attorney o me

Compared to me, Joseph was so very accommodating, knowledgeable and patient. Very relatable. No pressure at all. Was given time to think to decide and you do not need computer knowledge.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Michelle was absolutely first class…

Michelle was absolutely first class from making our appointment through the whole process of our wills and Power of Attorney.
I worked as a lawyer for over twenty years and Michelle compared easily with the best.
Her professionalism ,patience and unending natural courtesy and empathy shone through.
Our neighbours happened to witness our wills and immediately instructed Michelle.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Wills and POA…

My mum and dad did wills and POA Michelle was very professional, it was lovely to be able to chat on the phone and get some advise before she came to us, because of the phone call we had time to think and knew what to expect when she arrived, she was very friendly and nothing was too much trouble for her, every thing ran smoothly, mum and dad were very happy with the service they received, and I second that.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Professional and personal

I valued the opportunity to have a solicitor come to meet me rather than the hassle of driving to a meeting. The personal approach is to be highly commended.
Michelle was knowledgeable and skilled in assisting me to avoid pitfalls.
I thoroughly recommend Westminster Law.

21 May 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look