I have recently had major medical isdues with my father and not entering my meals. It took too long to get meds after i started whdn meds were not approved by my insurance anyway. The injections have... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Meetings have always been what keeps me on or very near the path to getting healthy. I'm fortunate to have in person meetings close by. Ways that WW could improve: Allow those who reached lifetime... See more
Company replied
On the whole, I like Weight Watchers, most especially the in-person meetings. The interaction with everyone at the meeting gives me more accountability, more great ideas, and the ability to talk to fo... See more
Company replied
So far, since rejoining the newer, more tailored WW plans, specifically on the Med plan, it has been a great relaunch health experience for me. Monthly membership cost is not the most reasonably pr... See more
Company replied
Company details
Powered by science. Proven by people.
Written by the company
- Weight Watchers is the #1 doctor-recommended weight-loss program.*
- Since 1963, we've empowered millions of members to lose weight^—and we know what works. That’s why we have everything you need to build lasting habits for better health. As the global leader in science-backed weight management, we offer holistic, personalized support to help members reach and sustain their goals. Our proven approach combines expert guidance, compassionate Coaching, sustainable nutrition, a community who gets it, and access to weight-loss medication.** So whether you’re tracking macros, taking a GLP-1, or navigating any life stage from postpartum to perimenopause, you belong at Weight Watchers.
- *Based on a 2023 survey by Cerner Enviza of 500 doctors who recommend weight loss programs to patients.
- ^Based on total WeightWatchers program sign-ups since 2001.
- **Medications require eligibility and prescription. All medical services are provided through our affiliated medical group, WeightWatchers Clinic
Contact info
United States
- weightwatchers.com
4.0
Great
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great program and easy to track points.
5 July 2026
Reply from Weight Watchers
We're thrilled to hear that you find our program great and easy to use for tracking points. Thank you for your wonderful feedback!
Weight Watchers has evolved to a real…
Weight Watchers has evolved to a real comprehensive tool for weight loss. If you have tried it before but it didn't stick, I encourage you to try it again.
12 July 2026
Reply from Weight Watchers
We are so happy to hear that you find our program to be a comprehensive tool for weight loss! It's wonderful to know that you're encouraging others to give it another try. Thank you for your positive feedback!
Reply from Weight Watchers
We're delighted to hear that you appreciate the variety of meetings we offer. Your positive feedback is truly valued, and we're grateful for your kind words.
Reply from Weight Watchers
We're so happy to hear that you have such a wonderful leader and assistant. We appreciate your positive feedback and are glad you had a good experience.
Best weight program ever
Best weight program ever. I've done them all. Its now my lifestyle which I ve kept my weight off for 20 yrs
5 July 2026
Reply from Weight Watchers
We're so happy to hear that our program has become a sustainable lifestyle for you and that you've maintained your weight for two decades! Your dedication is truly inspiring.
I would like to be able to speak to…
I would like to be able to speak to someone about GLP-1 without having to purchase the additional membership.
5 July 2026
Reply from Weight Watchers
We appreciate your feedback. We understand your desire to discuss GLP-1 options without an additional membership. We are always reviewing our policies.
The communication with the care team…
The communication with the care team and the way they take the time to listen to their patients / clients concerns. Thank you weight watchers and my care team
5 July 2026
Reply from Weight Watchers
We're so happy to hear about the excellent communication with your care team and how they take the time to listen to your concerns. Thank you for your kind words!
Helpful and informative
The website has many needed sections that are helpful in a weight loss journey.
12 July 2026
Reply from Weight Watchers
We're happy to hear that you have had a great experience. Thank you for your positive feedback; we appreciate it.
I love the workshops
I love the workshops! Although all workshops leaders/coaches may not be a fit for me, the workshops are very informative and extremely helpful!
The website is a little hard to navigate.
And tracking my food isn’t the easiest because that part of the app has quite a few issues with it.
However, I love Weight Watchers!!
5 July 2026
Reply from Weight Watchers
We're happy to hear you find the workshops informative and helpful! We appreciate your feedback regarding the website navigation and the issues you've encountered with food tracking in the app. We'll definitely consider this as we work to improve the experience for our members.
The app is OK
The app is OK. I’m frustrated because I signed up for the GLP one program. I faxed them all my labs, photo copied from my chart, but they don’t like the form that they came in. They wanted me to print them in a PDF form off my chart, but my chart does not give me the option to do so so that I had to contact my position which I did on July 3 giving them all the information to back or email the results which I did on July 3. So far I have not heard back from my physician and or my care team they give you one month for $25 but the whole month will be wasted because I haven’t even been given a prescription yet.
12 July 2026
Reply from Weight Watchers
We appreciate your feedback and time. We'll review how we can better support customer health and well-being moving forward.
Love the new options
Love the new options, no one size fits all GLP1, Diabetes, all in, the different options in meetings, the updates in the app, to track Macros and calories besides points
12 July 2026
Reply from Weight Watchers
We're so glad to hear you're enjoying the new options and the variety of support available, including the different meeting choices. It's fantastic that the app updates, especially for tracking macros and calories, are proving helpful for you!
Reply from Weight Watchers
We're so happy to hear that you love the workshops! Thank you for your positive feedback; it means a lot to us.
The communication with my “team” has…
The communication with my “team” has been sparse at best. I didn’t know when to request my next dose of medication so I had to “stretch” the remainder of my medication out and skipped some days as a result. Guidance for my engagement is lacking or I haven’t found it yet.
29 June 2026
Reply from Weight Watchers
We appreciate your feedback and regret that your experience has not been optimal. We'll look into how to improve our services.
I have taken a few if the WW101…
I have taken a few if the WW101 workshops they are too fast paced for me and I have a version of the app that is a test version. I would like a workshop or video to see how that works. One that I could replay and or pause and use my app at the same time. It’s hard to chat in the workshops because I can’t pay attention to what’s being said while trying to get a question out.
12 July 2026
Reply from Weight Watchers
We appreciate your feedback regarding the pace of our workshops and the desire for more flexible learning options. We're sorry that the current format makes it difficult to follow along and ask questions. We will consider offering on-demand content that allows for pausing and replaying.
Reply from Weight Watchers
We're happy to hear that your experience was fast and easy. Thank you for your positive feedback; we appreciate it.
Love the fact that where I live I can…
Love the fact that where I live I can still drive to a meeting within 30 minutes of where I live. I miss many of the people that went to meeting in the town where I originally started out in Canandaigua NY. I think we as a WW community left a lot of people behind. I get it that as a cost savings there was a need to reduce reality footprint. But still sad. I feel lucky that both places I attend offer 2 of the best leaders I have had in WW.
12 July 2026
Reply from Weight Watchers
We appreciate you sharing your thoughts and feelings about the changes in our community. We understand that it can be difficult when familiar faces and meeting locations change. We're glad to hear you've found excellent leaders in your current workshops and value your understanding of the need for adjustments.
Lifetime Member and Loving Life!!
This is the second time I have joined Weight Watchers. The first time I lost weight but didn’t reach my goal and then stopped going to meetings and eventually gained all my weight back as well as more.
In 2021 i decided enough is enough. I need to get my weight under control and make better food choices as well as just getting healthy. I joined Weight Watchers online 12/6/21. There were no open workshops at this time so I joined some online groups to get ideas of what to eat as well as using the Weight Watchers app. After following the plan for about 6 months I was losing weight and feeling great. I then decided to add exercise to my program as well and I continued to lose weight.
As soon as a workshop opened near me I started attending and eventually met my goal and then lifetime. I can happily say I am still under my goal weight 3 years later.
I have been through many changes with the Weight Watchers program and app upgrades and I am still a very satisfied member and look forward to seeing how the company continues to progress.
I am so thankful that I took that first step and joined in 2021. I am probably the healthiest I have been in my life and I owe that to Weight Watchers!!
5 July 2026
Reply from Weight Watchers
We are incredibly happy to hear about your inspiring journey and renewed success with our program! It's wonderful to learn how you embraced the online resources and then the workshops, ultimately reaching your goals and maintaining them for three years. We truly appreciate your positive feedback and your continued satisfaction as we evolve. Your dedication is truly motivating!
The workshops and coaches are…
The workshops and coaches are informative, encouraging and kind. A+
The app has too many issues, especially when trying to load.
You need more computer techs to resolve problems.
12 July 2026
Reply from Weight Watchers
We're glad to hear you find our workshops and coaches so valuable! We appreciate you bringing the app loading issues to our attention. We are actively working to improve its performance.
I love the tracking but found it…
I love the tracking but found it difficult to try to switch my program and getting support. I miss some of the old features.
5 July 2026
Reply from Weight Watchers
We appreciate your feedback. We're sorry you found it difficult to switch programs and get support. We understand your frustration about missing old features and will consider your comments for future improvements.
The in person workshops!
11 July 2026
Reply from Weight Watchers
We're glad you enjoyed our in-person workshops! We appreciate your positive feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.