Weight Watchers Reviews 

3,882
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 3,604 reviews, reviewers had a great experience with this company. Many customers find the program effective for weight loss and appreciate the comprehensive support system, including virtual check-ins with doctors and dietitians. The staff, including clinicians, coordinators, and dietitians, are consistently praised for being friendly, helpful, and knowledgeable. Reviewers also highlight the convenience of tracking food and macros like protein, carbs, and fiber, which helps them manage their dietary needs. However, some people were dissatisfied with the app, citing issues with its usability, frequent changes, and difficulty in navigation. A few other people also felt that the in-person meetings, while generally appreciated, have become less accessible or have seen a decline in quality. Some customers also noted challenges with medication dosages and the availability of specific food options within the tracking system.

What people talk about most

User experience

People report ambiguous experiences with user experience, with some finding the app easy to use for tracking... See more

Staff

Clients share positive opinions on staff, with many reviewers highlighting the helpfulness and support from... See more

Product

Customers had ambiguous experiences with the product, with some expressing satisfaction with features like... See more

Application

Reviewers mention ambiguous feedback about the app, with many praising its ease of use, helpful tools, and... See more

Service

Users describe ambiguous interactions with service, with many praising the support received from meetings,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have recently had major medical isdues with my father and not entering my meals. It took too long to get meds after i started whdn meds were not approved by my insurance anyway. The injections have... See more

Company replied

Rated 4 out of 5 stars

Meetings have always been what keeps me on or very near the path to getting healthy. I'm fortunate to have in person meetings close by. Ways that WW could improve: Allow those who reached lifetime... See more

Company replied

Rated 4 out of 5 stars

On the whole, I like Weight Watchers, most especially the in-person meetings. The interaction with everyone at the meeting gives me more accountability, more great ideas, and the ability to talk to fo... See more

Company replied

Rated 4 out of 5 stars

So far, since rejoining the newer, more tailored WW plans, specifically on the Med plan, it has been a great relaunch health experience for me. Monthly membership cost is not the most reasonably pr... See more

Company replied


Company details

  1. Beauty & Well-being

About Weight Watchers

Written by the company

Powered by science. Proven by people.

Written by the company

Weight Watchers is the #1 doctor-recommended weight-loss program.*
Since 1963, we've empowered millions of members to lose weight^—and we know what works. That’s why we have everything you need to build lasting habits for better health. As the global leader in science-backed weight management, we offer holistic, personalized support to help members reach and sustain their goals. Our proven approach combines expert guidance, compassionate Coaching, sustainable nutrition, a community who gets it, and access to weight-loss medication.** So whether you’re tracking macros, taking a GLP-1, or navigating any life stage from postpartum to perimenopause, you belong at Weight Watchers.
*Based on a 2023 survey by Cerner Enviza of 500 doctors who recommend weight loss programs to patients.
^Based on total WeightWatchers program sign-ups since 2001.
**Medications require eligibility and prescription. All medical services are provided through our affiliated medical group, WeightWatchers Clinic

Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

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4.0

All reviews

(3,882)

3,709 reviews in the last 12 months

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Rated 5 out of 5 stars

Like the online communities

Like the online communities. Finding valuable information

12 July 2026
Weight Watchers logo

Reply from Weight Watchers

We're happy to hear that you have had a great experience. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

My Thoughts on Weightwatchers

I’ve used WeightWatchers since my oldest daughter was 10years old in I’m saying this so people will understand that using this program is a lifetime commitment. I’ve been in and out several times but could come back and start right where I left off The program is easy to follow and now with the new app it’s easier. The greatest thing is that if followed you will lose weight . I have been lifetime Twice if not three times it had taught me to plan meals around vegetables and too use protein when and how it will help in weight loss. I do wish in person workshops would be in the program now we have none in my area to attend

5 July 2026
Weight Watchers logo

Reply from Weight Watchers

It's wonderful to hear about your long-standing journey and success with the program! We appreciate you sharing how it has helped you with meal planning and understanding the role of protein. We understand your desire for in-person workshops and value your feedback.

Rated 3 out of 5 stars

WW helps me be aware of what I eat and…

WW helps me be aware of what I eat and my activity. I enjoy the virtual meetings because of the variety and availability.

5 July 2026
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Reply from Weight Watchers

We're so glad to hear that our program helps you stay mindful of your eating and activity! It's wonderful that you enjoy the variety and availability of our virtual meetings.

Rated 5 out of 5 stars

Connie and Nancy did a wonderful job…

Connie and Nancy did a wonderful job leading the groups and loved being apart of weight watchers

5 July 2026
Weight Watchers logo

Reply from Weight Watchers

We're so glad to hear you had such a positive experience with our group leaders and enjoyed being a part of our program! We appreciate your kind words.

Rated 5 out of 5 stars

I’m very happy

I’m very happy, I lost 20 pounds! I’m enjoying my journey with weight watchers! I recommend to anyone that wants to try it .

12 July 2026
Weight Watchers logo

Reply from Weight Watchers

We are so happy to hear about your success and that you are enjoying your journey! Thank you for sharing your positive experience with us.

Rated 5 out of 5 stars
Weight Watchers logo

Reply from Weight Watchers

We're happy to hear that your experience was fast and easy. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Good response time and very helpful

Good response time and very helpful

4 July 2026
Weight Watchers logo

Reply from Weight Watchers

We're so glad to hear that you experienced a good response time and found our team helpful. Thank you for taking the time to share your positive feedback!

Rated 4 out of 5 stars

I am pleased with the program

I am pleased with the program, but a bit overwhelmed with the app and website. Aiming to get more comfortable with it.

10 July 2026
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Reply from Weight Watchers

We're glad to hear you're pleased with the program! We understand that new apps and websites can sometimes feel overwhelming, and we appreciate your patience as you get more comfortable with ours.

Rated 5 out of 5 stars

You all are super responsive

You all are super responsive, thank you.

10 July 2026
Weight Watchers logo

Reply from Weight Watchers

We're happy to hear that our team was responsive. We appreciate your positive feedback and are grateful for your time.

Rated 5 out of 5 stars

I love all the support

I love all the support and information that is available to you 24/7. Wonderful program!

3 July 2026
Weight Watchers logo

Reply from Weight Watchers

We're so happy to hear that you find our program wonderful and appreciate the 24/7 support and information available. Thank you for your positive feedback!

Rated 1 out of 5 stars

Avoid if you plan on using them for GLP-1 Support

Avoid if you plan on using them for your GLP-1 provider. Charging more than twice the cost of 3 month bundles, and no options to cancel a 1 year contract that adds up to $888, the bait and switch and lack of communication or early termination is a deal breaker.

10 July 2026
Unprompted review
Weight Watchers logo

Reply from Weight Watchers

We appreciate you sharing your concerns regarding our GLP-1 program's pricing and contract terms. We understand your frustration with the perceived cost difference and the inability to cancel. We are actively reviewing our policies to ensure clarity and fairness for all our clients. Your feedback is invaluable as we strive to improve our services.

Rated 5 out of 5 stars
Weight Watchers logo

Reply from Weight Watchers

We are so happy to hear that our product helps you maintain consistency. Thank you for sharing your positive experience with us!

Rated 1 out of 5 stars

A costly trap - Do not recommend

I had a terrible experience with the WeightWatchers GLP-1 program. They charged me a $99 monthly fee plus a $49 startup fee upfront. However, my insurance refused to cover the GLP-1 medication, making the out-of-pocket cost an unaffordable $300 to $450 a month. Even though I couldn't get the medication, WW refused to let me cancel my subscription. Instead, they tried to offer me a generic diabetes drug as a 'free alternative'—one that my regular doctor told me she could have prescribed for free anyway. I feel completely scammed out of $350. I am incredibly relieved I didn't sign up for a longer contract. With predatory billing practices like this, it is no surprise that WeightWatchers had to file for bankruptcy.

3 July 2026
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Reply from Weight Watchers

We are truly sorry to hear about your frustrating experience with the program and the unexpected costs associated with the GLP-1 medication. We understand your disappointment and how upsetting it must be to feel that you were not able to receive the intended benefits. We are reviewing your feedback regarding the subscription and the alternative medication offered to ensure we improve our communication and processes.

Rated 5 out of 5 stars

I went this process a few years ago…

I went this process a few years ago with no support. I joined WW for the support which is needed to develop new habits

9 July 2026
Weight Watchers logo

Reply from Weight Watchers

We appreciate you sharing your experience. We are glad our program provides the support you need for new habits.

Rated 5 out of 5 stars

Everyone I have had contact with is…

Everyone I have had contact with is friendly and happy to help (clinician, senior coordinator, dietitian). I love how everything you track is broken down (protein, carbs, fat, fiber, sodium). As someone who has to watch their sodium intake, this is particularly convenient for me and also really helps me to get enough protein and fiber.

9 July 2026
Weight Watchers logo

Reply from Weight Watchers

We're so happy to hear that our team has been friendly and helpful! It's wonderful that the detailed tracking of protein, carbs, fat, fiber, and sodium is convenient and beneficial for you.

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