I booked a trip to Dublin before the pandemic started and had to cancel. I accepted a voucher from Weekend.com but like a lot of people had my doubts it would be honoured. I need not have worried. Ea... See more
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We booked a City Break to Vienna. Unfortunately flights from the UK to Austria were cancelled due to Covid. Notified very promptly about the enforced cancellation of our holiday. A few days later... See more
Company replied
Our four day travel experience to Orlando Florida has come to an end. All I can say is... Wow! Weekend.com, without knowing what to expect our trip exceeded our expectations. Embassy Suites Hotel on I... See more
Company replied
Great fast easy no hidden surprises! My only issue is advertising a price and it having to be sold out. Also there isn’t a single traveler pricing.. It happened to a few different destinations. But... See more
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Company details
Written by the company
Are you eager to see more of the world but don’t feel like you have the time to? Then you’ve found the perfect place. Whether you want to shop ’til you drop in Milan or see the Northern Lights in Iceland, weekend.com is designed to help you make the most of your Saturdays, Sundays, and whatever other days you can escape the office. We’ve built the perfect tool to help you see the world cheaply, easily, and conveniently on weekends. For too long, building the ideal weekend getaway has come down to hours of trawling hotel and airlines websites and juggling numbers to find the best deal. But with trivago's weekend.com you can find offers for direct flights and highly rated hotels in dozens of captivating cities across Europe and beyond. Are you looking to take the road less traveled? That’s okay, ‘cause so are we. Our powerful filters let you search for the perfect weekend away by everything from theme and hotel standard to flight time and even airline. It’s as easy to pop to Paris for a day of culture and wine as it is to take a mini break to Verona. Wherever your dream destination, we’ll help you build the perfect holiday. We're available as an app for iOS and Android or online at: weekend.com Built by a team of weekend adventurers worldwide, we’re available in the UK, Germany, Austria, Switzerland, and the Netherlands.
Contact info
trivago N.V., Kesselstraße 5-7, 40221, Düsseldorf, Germany
- info@weekend.com
- weekend.com
Once our trip was cancelled our money…
Once our trip was cancelled our money was refunded straight away with no fuss, very helpful & professional
20 October 2020
Unprompted review
Reply from weekend.com
Hey Steve,
thanks for your positive response!
We appreciate your feedback and hope to welcome you again in COVID19-free times.
Best regards,
your weekend.com team
A great deal but unfortunately our…
A great deal but unfortunately our flights were changed and so we couldn’t go on the planned trip.
However, communication was fantastic and so was the customer service. No quibble money back straight away.
I would book again with this company
7 October 2020
Reply from weekend.com
Hi Lynze,
thanks for the positive feedback! We're happy to hear you're satisfied with how things were handled by our customer support – although it's a pity that your trip was cancelled, we hope you can take the trip another time!
Best,
your weekend.com team
Reply from weekend.com
Hi Leonardo,
thanks for the positive feedback! We're glad to hear you were happy with our services, and hope you have a great trip! Please get in touch anytime you have any questions.
Best,
your weekend.com team
Covid caused cancellation of City Break to Vienna. Very timely, friendly, helpful support
We booked a City Break to Vienna. Unfortunately flights from the UK to Austria were cancelled due to Covid. Notified very promptly about the enforced cancellation of our holiday. A few days later a Coupon was provided by email for the value of the deposit, valid for three years. Staff at Head Office in Germany have been very helpful throughout. Travel restrictions since lifted. Plenty of time to utilise the value of the Coupon.
24 September 2020
Unprompted review
Reply from weekend.com
Hi Mr Steele,
thanks for the positive feedback! We're happy to hear you're satisfied with how things were handled by our customer support – although it's a pity that your trip was cancelled, we hope you can use your voucher soon!
Best,
your weekend.com team
Easy to use app with amazing rate!
Easy to use app and got an amazing price for my trip. However, it would have been nice to have the name of the airline in my email confirmation.
5 September 2020
Unprompted review
Reply from weekend.com
Hi Mel,
thanks for your positive feedback! We're happy to hear you like our app, and got an amazing deal out of it. In your confirmation email, we absolutely do list the carrier, maybe you need to scroll down a bit to see it (under "travel details")? In your case, we checked back, and it's United Airlines you will be traveling with. If you have any more questions, feel free to let us know anytime!
Best,
your weekend.com team
Very positive Customer Support through the booking and cancellation process.
After booking my trip I received constant updates and information with any further details I required during this unpredictable Covid-19 period.
Due to travel restrictions I was informed my trip had been cancelled and I was given very clear options in regards to how I would be refunded.
I requested a full refund over the voucher and that was organised straight away.
From my initial email I received very professional and supportive responses and my refund was sorted within the space of a few hours.
I highly recommend their services and I look forward to booking my next holiday through this company.
31 August 2020
Unprompted review
Reply from weekend.com
Hi Charlotte,
thanks for the positive feedback! Too bad your trip was cancelled, but like you said, unfortunately the situation is currently totally unpredictable. However, we're glad you're so happy with our customer support, and we hope you can go through with the trip as soon as possible!
Best,
your weekend.com team
Nice and east site to navigate
Nice and east site to navigate. Have booked a great deal and now looking forward to visiting Lisbon!
26 August 2020
Unprompted review
Reply from weekend.com
Hi David,
thanks for the positive feedback! We're glad to hear you were happy with the booking process. We hope you have the best time in Lisbon! Please get in touch anytime you have any questions. Best,
your weekend.com team
I would like to leave a booking review…
I would like to leave a booking review at this stage as not due to travel until February 2021.
I found the booking process very easy and straight forward. I received my confirmation email straight away and all the details were correct.
I’m excited about my City break and will be back to write a review once I have returned.
21 August 2020
Unprompted review
Reply from weekend.com
Hi Nikki,
thanks for the positive feedback! We're glad to hear you were happy with the booking process, and now we hope you have the best time away next February! Please get in touch anytime you have any questions.
Best,
your weekend.com team
A fantastic company weekend.com at great prices
Excellent value, great friendly staff
19 August 2020
Unprompted review
Reply from weekend.com
Hi Rodney,
thanks for the positive feedback! We're glad to hear you were happy with our services, and hope you have a great trip! Please get in touch anytime you have any questions.
Best,
your weekend.com team
Ok not great
Flight was great. Unfortunately due to looting my hotel was closed so had to waste two hours while customer service found me a new hotel. Claimed it was a 5 star hotel their was no way. Maybe a 2 star
15 August 2020
Unprompted review
Reply from weekend.com
Hi Brenden,
thanks for reaching out. We're sorry your booked hotel was closed and you're not entirely satisfied with the new hotel you were assigned. However, we can guarantee you that it was a four-star hotel. Unfortunately, due to the circumstances, the options were limited, and our agent chose the best possible solution for you. We still hope you had a good time away!
Best,
your weekend.com team
Reply from weekend.com
Hi Andrew,
thanks for the positive feedback! We're always happy to hear back from satisfied customers, and hope you have a great trip.
Best,
your weekend.com team
Such BS
Poor customer service . No help, they make you jump through circles just to change anything.
8 August 2020
Unprompted review
Reply from weekend.com
Hi Andrea,
thanks for reaching out. We're sorry you don't seem to be satisfied with our customer service. However, we can assure you they're trying their best every day. If you have any more questions, please let us know.
Best,
your weekend.com team
Please read
I don't like writing reviews but I think this company deserves a shout out. They were sooooo helpful, very polite and professional. They answered ALL of my questions and fulfilled all my requests. I've taken about 4-5 trips using them and they've been nothing short of amazing.
7 August 2020
Unprompted review
Reply from weekend.com
Hi JayPatt,
thank you so much for the great feedback! We're trying to do our best every day, so your words meant a lot to us. Plus, it's always good to hear from repeat customers. We hope that next time you book a trip, it will be with us, too!
Best,
your weekend.com team
Reply from weekend.com
Hi Laszlo,
thanks for your positive review!
We wish you a great trip,
your weekend.com team
The customer service is excellent
The customer service is excellent and speedy when it comes to information. I love everything about weekend.com and I recommend it for everyone.
1 August 2020
Unprompted review
Reply from weekend.com
Hey Perrine,
thanks a lot for your positive feedback.
Our support team is always happy when our customers are satisfied with our services.
Have a great trip and thanks for being a weekend.com ambassador!
Best regards,
your weekend.com team
Reply from weekend.com
Hey Maura,
thanks a lot for your positive review!
We wish you a great trip and hope to welcome you again.
Best regards,
your weekend.com team
Fast and very easy
Fast and very easy. I always use this and recommend it to everyone
16 July 2020
Unprompted review
Reply from weekend.com
Hey Rita,
thanks a lot for your positive review!
We are happy you are recommending us and wish you a great trip.
Best regards,
your weekend.com team
Great company
Easy to use website
Super price
Second time of using company - will use again.
15 July 2020
Unprompted review
Reply from weekend.com
Hey Neil,
great to hear that you are such a weekend.com fan :)
We hope you'll have a great trip!
Best regards,
your weekend.com team
I recently booked a holiday with you…
I recently booked a holiday with you guys on Monday 13th of July, I was looking online at my hotel that I was booked for and it is saying it is temporary shut !!! How can you let me book a holiday when a hotel is shut! I have emailed you several time and called you and haven’t had any response !
15 July 2020
Unprompted review
Reply from weekend.com
Hi Joanna-Leigh,
like many other hotels, your hotel closed temporarily during the COVID19 pandemic.
Your hotel reopens today so we can assure that you will not end up in front of closed doors.
We wish you a great trip and hope to welcome you again.
Best regards,
your weekend.com team
We were so excited to get away and…
We were so excited to get away and overnight the trip was cancelled due to unavailability.. don’t think I will use this site again!!!
7 July 2020
Unprompted review
Reply from weekend.com
Hi John,
thanks for the feedback. We've looked into this right away, and unfortunately, this was a very unfortunate situation with the supplier, which we had no control over. We understand you're disappointed to have your trip canceled, and we sincerely apologize for this. However, this doesn't usually happen, and of course it shouldn't. If there's any other offer that you like, we would be happy to double-check its availability for you, before you go through with the booking. Feel free to reach out anytime if you have any queries.
Best,
your weekend.com team
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