I booked a trip to Dublin before the pandemic started and had to cancel. I accepted a voucher from Weekend.com but like a lot of people had my doubts it would be honoured. I need not have worried. Ea... See more
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We booked a City Break to Vienna. Unfortunately flights from the UK to Austria were cancelled due to Covid. Notified very promptly about the enforced cancellation of our holiday. A few days later... See more
Company replied
Our four day travel experience to Orlando Florida has come to an end. All I can say is... Wow! Weekend.com, without knowing what to expect our trip exceeded our expectations. Embassy Suites Hotel on I... See more
Company replied
Great fast easy no hidden surprises! My only issue is advertising a price and it having to be sold out. Also there isn’t a single traveler pricing.. It happened to a few different destinations. But... See more
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Company details
Written by the company
Are you eager to see more of the world but don’t feel like you have the time to? Then you’ve found the perfect place. Whether you want to shop ’til you drop in Milan or see the Northern Lights in Iceland, weekend.com is designed to help you make the most of your Saturdays, Sundays, and whatever other days you can escape the office. We’ve built the perfect tool to help you see the world cheaply, easily, and conveniently on weekends. For too long, building the ideal weekend getaway has come down to hours of trawling hotel and airlines websites and juggling numbers to find the best deal. But with trivago's weekend.com you can find offers for direct flights and highly rated hotels in dozens of captivating cities across Europe and beyond. Are you looking to take the road less traveled? That’s okay, ‘cause so are we. Our powerful filters let you search for the perfect weekend away by everything from theme and hotel standard to flight time and even airline. It’s as easy to pop to Paris for a day of culture and wine as it is to take a mini break to Verona. Wherever your dream destination, we’ll help you build the perfect holiday. We're available as an app for iOS and Android or online at: weekend.com Built by a team of weekend adventurers worldwide, we’re available in the UK, Germany, Austria, Switzerland, and the Netherlands.
Contact info
trivago N.V., Kesselstraße 5-7, 40221, Düsseldorf, Germany
- info@weekend.com
- weekend.com
I booked a holiday pre pandemic and as…
I booked a holiday pre pandemic and as it was cancelled was given a voucher for full amount which was for 3 years which I was happy with as was hoping to use it in 2021 unfortunately we decided we probably wouldn’t be using it this year so emailed and asked for a refund within 3 days had received my full refund I was extremely happy with service and no nonsense with emailing back and forth would definitely book with them again and can highly recommend
28 September 2021
Unprompted review
Reply from weekend.com
Hi Jayne,
thanks so much for your positive feedback! We're happy to hear you're satisfied with our services. Hopefully you get to travel with us at some point in the future after all!
Best,
your weekend.com team
Great Experience as usual.
21 September 2021
Reply from weekend.com
Hey Britton,
thanks for the positive feedback and 5* review.
We're glad that you're happy with our products and experiences and hope to welcome you soon again!
Best regards,
your weekend.com team
Great service with very reasonable…
Great service with very reasonable price with a wide variety of destinations. Would recommend to anyone.
15 September 2021
Unprompted review
Reply from weekend.com
Hey Robert,
thanks a lot for your positive review and feedback.
We're happy that you like our offers so much.
Hope to welcome you again soon!
Best regards,
your weekend.com team
One-stop shop!!
Everything was quick and easy to book. Would definitely be using this again. Love the one-stop shop.
3 September 2021
Reply from weekend.com
Hey Realmckoyfam,
thanks for your positive review! We'd be happy to welcome you again and wish you a great trip!
Best regards,
your weekend.com team
Hotel Change
Had to change hotel after initial booking. Service was great and the hotel change was made easy.
14 August 2021
Reply from weekend.com
Hey Wbeimar,
thanks a lot for the positive feedback!
We're happy our customer service was able to help with the hotel change.
We wish you a great stay and hope to welcome you again soon!
Best regards,
your weekend.com team
It was a good experience overall
It was a good experience overall. Easy to search and book.
BAD THINNGS were:
1. I bought a package for 4 people but seat where distributed all over the plane in both flights (departure and arrival) I ended up paying extra to have seats together.
2. Hotel was booked for the day we arrive. Our flight arrive at 7 am on saturday and, since the hotel reservation was for that day and the check-in was scheduled for 4pm I had to pay an extra day.
14 July 2021
Reply from weekend.com
Hi Jim,
thanks for your feedback. We're sorry you weren't entirely satisfied with your experience. For basic economy, airlines usually provide assigned seats during check-in with specific seats at an extra cost. Unfortunately, most hotels charge a fee for an early check-in, too, which seems to have been the case here. We still hope you had a good time away, and hope you would book with us again.
Best,
your weekend.com team
JUST NO GOOD AT ALL!!
Just not good at all. Better to book from the airlines than use 3-4 party site. It’s a mess. I booked my tickets 4 weeks in advance only for my destination to be hit with a tropical storm possible hurricane on the weekend of my flight. I called weekend.com 6 days in advance and told them of the issue and asked could I rebook my flight to a different day a few weekend out. They told me “Yes and I would pay the difference in cost” I have been receiving the run around, playing the waiting game with the reps. It’s now the day before my flight and the destination is issuing evacuation & shelter in place notice due to the upcoming storms. I’m sure the airlines will cancel the flights for the weekend but no guarantee to receive a change of date or refund. Weekend.com doesn't offer ticket insurance when booking so you are not protected when such things happen. $800 possibly lost and Customer service no help. They kept saying they would give me new flight times so I can reschedule (never received).They keep saying they would call me back( never received). They told me they would make an emergency call since the deadline is almost due( never received). This site is a JOKE!!
UPDATE: I never received that expedited call to reschedule my flight from weekend.com. I still dont know what solution they put in this reply . However, I was issued flight credit with the airlines. Unfortunately! I have to go back through Weekend.com to use it.TEARS!
17 June 2021
Reply from weekend.com
Hi Dee,
thanks for reaching out. We're sorry you're not satisfied with our services, and we checked back with customer support right away to see what went wrong. The process is slower than usual because a third party (flight supplier) is involved. However, customer support was able to figure out a solution. One of our agents will call you later today to explain. If you have any more questions, please don't hesitate to reach out to us, even on here, and we'll take care of it.
Best,
your weekend.com team
Least expensive way to travel!
What an amazing “weekend” during the week. Wife and I spent 2 fabulous nights and almost 3 full days in New Orleans for $518!! Hotel was a block away from Bourbon Street, and a short 10 minute walk to Harrah’s Casino. Yeah, I did pay for some upgrades after booking, but it was money well spent, and something I probably wouldn’t have done had I paid more for the trip through someone else. I highly recommend using Weekend.com for your next “getaway”. You’ll save money, so you can do more at your destination.
28 May 2021
Reply from weekend.com
Hi Kenneth,
thanks so much for your positive feedback! We love hearing back from satisfied customers. Your trip to New Orleans sounds so good, we're so happy you had a good time and hope you'll book with us again in the future!
Best,
your weekend.com team
More than I expected!
Our four day travel experience to Orlando Florida has come to an end. All I can say is... Wow! Weekend.com, without knowing what to expect our trip exceeded our expectations. Embassy Suites Hotel on International Drive - service during these unparalleled times was superb. A lot of family activities and restaurants in this area. They all practice social distance. Highly recommended. You won’t be bored for sure. Thank you for the extra care when needed and helping to make it worth the experience❣️
23 May 2021
Unprompted review
Reply from weekend.com
Hi there,
thanks so much for your positive feedback! We're always excited to hear back from happy customers, and it truly makes our day knowing we were able to provide you this amazing experience. Hopefully you get so spend many more great weekends away with us!
Best,
your weekend.com team
Very quick and easy ....
22 May 2021
Reply from weekend.com
Hi Paul,
thanks a lot for the positive feedback! We're giving our best to maintain our high quality standards and will continue to do so in the future.
Best,
your weekend.com team
Reply from weekend.com
Hey Klementina,
thanks a lot for the positive feedback! We're giving our best to maintain our high quality standards and will continue to do so in the future.
Best,
your weekend.com team
Agents Chris and Adam were both polite…
Agents Chris and Adam were both polite and professional. Were able to answer all questions and helped organize our trip.
13 March 2021
Reply from weekend.com
Hey Donnita,
thanks a lot for the positive feedback!
We're happy you like our customer service and that our team was able to help.
Enjoy your trip and best regards.
your weekend.com team
Awesome! But needs modifications
Great fast easy no hidden surprises! My only issue is advertising a price and it having to be sold out. Also there isn’t a single traveler pricing.. It happened to a few different destinations.
But all in all once they figure and fix that issue I would definitely use this app again.
I’m happy with my find and purchase even though it wasn’t my initial destination I wanted to go to originally..
3 March 2021
Reply from weekend.com
Hi Alex,
thanks for the positive feedback! We apologize for the sold-out offers, that was unfortunate and not intentional for sure. Our system updates the deals and prices several times a day – unfortunately, sometimes changes can happen sooner than said update. Either way, we're trying our best to make our customers happy, and hope you have a really good trip! Feel free to message us with questions or anything else that's on your mind anytime.
Best,
your weekend.com team
Book Now!
Simple, amazing accommodations and the customer service is impeccable. I highly recommend this service- I was not compensated for this review.
16 February 2021
Unprompted review
Reply from weekend.com
Hi Chastity,
thanks for the positive feedback! We're glad to hear you're happy with our customer support, and hope you'll book with us again in the future!
Best,
your weekend.com team
Very good site
Very good site, you can personalising your perfect trip for a perfect money! Thank you and keep the same standards on the future!
5 February 2021
Reply from weekend.com
Hey there,
thanks a lot for the positive feedback! We're giving our best to maintain our high quality standards and will continue to do so in the future.
Best,
your weekend.com team
Refused to refund accidental booking
I accidentally made a booking and closed the browser as I saw the ‘contacting hotel’ & ‘contacting bank’ page. I was charged for the holiday and so I contacted customer services and they have refused to cancel the booking without a 30% fee. Seemed to be a great site but terrible customer service. Not sure I would use this company during these uncertain times.
7 January 2021
Unprompted review
Reply from weekend.com
Hi Sean,
thanks for reaching out. We're sorry to hear you're not satisfied with our services. We've contacted our customer support about your case, and can promise you that someone will be in touch with options. Our booking process is immediate and even though you closed your browser, your information did go through, and from here, we have to proceed according to our cancellation policy. However, our agents will try their best to find a solution for you. Please let us know if you have any more questions, but someone will be in touch soon!
Best,
your weekend.com team
Great service to find short trips to…
Great service to find short trips to amazing places
6 January 2021
Unprompted review
Reply from weekend.com
Hi Igor,
thanks for the positive feedback! We're glad to hear you're happy with our services and product, especially during those tough times, and hope to welcome you back soon, once traveling is possible and safe again.
Best,
your weekend.com team
Super efficient service
Super efficient service. I had my holiday cancelled and the team were very helpful and courteous to explain all my options and process my refund.
3 January 2021
Unprompted review
Reply from weekend.com
Hi Traci,
thanks for the positive feedback! We're glad to hear you're happy with our customer support, especially during those tough times, and hope to welcome you back soon, once traveling is possible and safe again.
Best,
your weekend.com team
Weekend.com staff are very friendly and…
Weekend.com staff are very friendly and helpful. I have used them for several vacations and have been very satisfied everytime. The staff goes above and beyond to make sure I am satisfied. Will definitely continue to do business with them!
31 December 2020
Reply from weekend.com
Hi Yolanda,
thanks for the positive feedback! We're always very excited to hear from recurring customers like yourself. We must be doing something right! Especially during those tough times, we'll keep working hard to make our customers happy, and hope to welcome you back soon, once traveling is possible and safe again.
Best,
your weekend.com team
Weekend.com
Weekend.com are efficient, speedy, great communication and feel like they are a personal Company. Every time I have dealt with them, I have 1st class service
22 December 2020
Unprompted review
Reply from weekend.com
Hi Samantha,
thanks for the positive feedback! We're glad to hear you were happy with our services and communication, especially during those tough times, and hope to welcome you back soon, once traveling is possible and safe again.
Best,
your weekend.com team
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