It was a relatively easy process. The price was lower than the quoted, but I expected that because the estimate did not get into too much detail. It was higher than 2 other companies that buy cars s... See more
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The representative who came to do my car was very nice and pleasant to talk to. He was very knowledgeable about cars and the process and I never felt like I was being taken advantage of. He explained... See more
I have to say,that Mr.Jerry in Indian trail was awesome and excellent in every way. His knowledge, professionalism and understanding of his job, is one of the best experiences I've had the pleasure t... See more
Darius went out of his way to make selling my car a pleasant experience. He was friendly, courteous and considerate. I was satisfied with the offer he made me. He went out of his way in getting me... See more
Company details
About We Buy Any Car® USA
Written by the company
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
Written by the company
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
Contact info
940 West Sproul Road, Suite 201, 19064, Springfield, United States
- (484) 519-2538
- questions@webuyanycarusa.com
- webuyanycarusa.com
4.9
Excellent
72K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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The online offer given ahead of time…
The online offer given ahead of time was not transparent with the final amount that was offered once inspected and evaluated.
31 May 2026
Reply from We Buy Any Car® USA
Hi Mike,
Thank you for taking the time to share your feedback, and we're sorry that the difference between your online valuation and our final offer was disappointing.
Our website provides a valuation estimate, not an offer. It is generated entirely from the information provided by the customer, and it reflects neither a vehicle's recorded history nor its verified condition. Our final offer is based on the market value of the vehicle after a professional, in-person appraisal.
That appraisal, along with the vehicle's history, identified factors that were not reflected in the online estimate. Your vehicle's Experian AutoCheck history discloses a documented accident report, and our professional appraisal identified multiple condition items not reflected online, including:
- Worn front brake discs and pads
- Damage to multiple alloy wheels
- Oxidation to the roof panel
We invite all customers to join the appraisal process so they can see what we see and understand how a vehicle's condition affects its valuation.
We take your feedback very seriously and have logged a formal complaint on your behalf. The Area Manager responsible for the team in Wilmington is investigating and will be reaching out to you directly to discuss your experience and find a way to restore your faith in webuyanycar.com.
Our team works to deliver a five-star experience for every customer, and we'd welcome the opportunity to do the same for you.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
Jordan was great
Jordan was great, walked me threw the whole trade in, and got me out the door with a check. I will be planning on coming back if needed in the future!
1 June 2026
It was a pleasure working with Terrie…
It was a pleasure working with Terrie and we felt we weren’t low balled and received a fair offer.
2 June 2026
A very friendly and upfront staff
The staff was very friendly and honest and did his best to get the maximum value for my vehicle. If I ever have a car to sell again I'd definitely go back.
29 May 2026
The entire experience was pleasant and…
The entire experience was pleasant and the deal wasn't bad either. They didn't try to under buy or low ball me at all.
2 June 2026
Exactly what I expected
After submitting the vin number and answering several questions about the car I received an estimate of value. The car is a 2007 Corvette 3LT Z51 , 46k miles excellent condition. I then booked an appointment at the Belleville Illinois office for inspection and review. Now I’m not naive enough to think that number would stand. It was the “bait”. An agent called after I scheduled the appointment and told me that the “new “number was $430 less because of an internal adjustment out of his control. He then asked for some photos which I then forwarded to him. He calls back and tells me management reduced the price another $3400. Obviously I cancelled the appointment . I knew it would be a waste of time but I’m thankful they tried jerking me around before wasting my time at their office.Don’t believe the high review ratings from this site. It’s the “used car salesman”experience via the internet. There are many of those sites out there. Don’t expect a pleasant experience.
1 June 2026
Unprompted review
Reply from We Buy Any Car® USA
---Update---
Hi Tom,
Thank you for taking the time to speak with our Regional Vice President about your concerns. He reported a positive and productive conversation, and we're thrilled we could connect 1-on-1 to listen to your feedback and try to address your concerns.
If there is anything further you want to discuss, please don't hesitate to call Andrew directly or email our customer experience team 24/7/365 at customerfeedback@webuyanycarusa.com.
Kind Regards,
Kevin, on behalf of webuyanycar.com
-------------------------
Hi Tom,
We're sorry your experience didn't reflect the five-star customer service experience that webuyanycar.com is famed for, and we understand why seeing the figure change was frustrating.
Yours is an unusual vehicle: now nearly two decades old, with mileage well outside the typical range for its age. Cars like that are difficult for an automated estimate to value accurately, so once our specialists reviewed the specifics, the figure was revised to reflect its true market value. We also price-checked your car against Carvana and CarMax, and the figure we reached was higher than both of them.
When that figure changed, our team chose to let you know ahead of your appointment rather than after you had made the trip. That was a deliberate effort to be upfront and to respect your time, not to mislead you. We're sorry it came across otherwise, and we respect your decision not to sell.
We take your feedback very seriously and have logged a formal complaint on your behalf. The Area Manager responsible for our team in Belleville is investigating and will be reaching out to you directly to discuss your experience and find a way to restore your faith in webuyanycar.com.
Our team works to deliver a five-star experience for every customer, and we'd welcome the opportunity to do the same for you.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
Great experience Craig was very nice to…
Great experience Craig was very nice to my wife and I he explained everything very well.
31 May 2026
We were quoted one price then when we…
We were quoted one price then when we got there they lowered the price it $1000.00! Yeah, scammed waste of time! Went to CarMax and got $2000.00 more for the car. No thanks We Buy Any Car. Would not recommend.
29 May 2026
Unprompted review
Reply from We Buy Any Car® USA
Hi Pamela,
We're sorry your experience didn't reflect the five-star customer service experience that webuyanycar.com is famed for, and we understand the change in figure was frustrating.
The most important point to explain is this: the high figure you first saw online was generated for a 2005 model, while your car is in fact a 1995, a full ten years older. In valuation terms that is effectively a completely different car, and it is the main reason the online figure and our offer were so far apart. Our online valuation is an estimate, not an offer, and it is generated entirely from the information provided by the customer when a vehicle is submitted. Once we confirmed the details directly from the VIN, the estimate was corrected to reflect the vehicle you actually own.
From there, the offer reflects the verified condition of the vehicle after a professional, in-person appraisal. That appraisal identified condition issues that were not reflected in the online estimate, including a brake fault requiring repair, four tires that needed replacing, and cosmetic paint damage across multiple panels. We invite all customers to join the appraisal process so they can see what we see and understand how a vehicle's condition affects its valuation.
We're sorry the final figure fell short of what you hoped for, and we respect your decision not to sell.
We take your feedback very seriously and have logged a formal complaint on your behalf. The Area Manager responsible for our team in Broomfield is investigating and will be reaching out to you directly to discuss your experience and find a way to restore your faith in webuyanycar.com.
Our team works to deliver a five-star experience for every customer, and we'd welcome the opportunity to do the same for you.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
Everything was straight forward
Everything was straight forward. No surprises. Quick and easy.
2 June 2026
Although I was not informed aboutfiling…
Although I was not informed aboutfiling fees etc. the experience was good. The representative was professional and knowledgeable and the sale/transition went well. I was happy with the service.
2 June 2026
Curtis is excellent!
Curtis is excellent! Great communication and quickly took care of the transaction. We received the price we wanted and very happy either how everything went.
2 June 2026
Very helpful and informative.
30 May 2026
It was quick and professional service
30 May 2026
Staff Integrity and Communication
Staff honesty and fully explained each step of the process.
1 June 2026
Parris was fantastic to work with
Parris was fantastic to work with. Great communication and explanations throughout the process!
30 May 2026
Veery easy and polite experience
Veery easy and polite experience. I would recommend them.
2 June 2026
Very easy process and Justin was great…
Very easy process and Justin was great to work with
2 June 2026
Dave was extremely knowledgeable and…
Dave was extremely knowledgeable and explained the process every step of the way! You were recommended by a neighbor and I am so glad I called Dave and did not go with Carvana. Great customer service and just a great guy, personable!
Thank you for making it a wonderful experience!
Lorena
2 June 2026
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