TRIBE Reviews 1,825

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their delicious taste, high quality, and nutritional value, often highlighting specific items like flapjacks and bars as favorites. Many appreciate the prompt and efficient delivery service, noting that orders arrive quickly and in good condition. The company's service, communication, and overall customer experience are frequently commended, with some reviewers noting exceptional handling of issues. However, some customers expressed dissatisfaction with their orders, citing issues like incorrect items, damaged packaging, or products not meeting dietary requirements. There were also complaints about delivery delays and products being too sweet or having an unpleasant texture, particularly with protein powders. A few people were disappointed by the discontinuation of certain favorite products, such as Triple Deckers.

What people talk about most

Product

Consumers find product to be positive, with many reviewers describing them as delicious, yummy, and tasty,... See more

Quality

Reviewers mention positive feedback about quality, with many describing products as delicious, yummy, and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the quick and speedy... See more

Order

Users describe ambiguous interactions with order, with some expressing disappointment upon receiving orders... See more

Service

Reviewers highlight positive aspects of service, noting that the business truly shines through in critical... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love the new Wildfarmed flapjacks. Great taste and good consistency. Nice and moist which is appreciated when on the road and low on water or feeling dehydrated and dry-mouthed. Apple + Raspberry is m... See more

Rated 5 out of 5 stars

I had an issue with a product, so contacted customer services. The operative I spoke to (Ella) was extremely apologetic and understanding. Replies were speedy and to the point. I was offered a... See more

Company replied

Rated 5 out of 5 stars

Can’t go back now - nothing will taste as good. Excellent service, communication and quality of product. At last a Company that lives up to its claims! Will definitely be re-ordering.

Rated 5 out of 5 stars

The products arrived quickly and as ever were protein-packed and in my opinion, the nicest protein-packed rpoducts on the market. The falvours are great and they dont taste too sweet or saccharinny


Company details

  1. Fitness and Nutrition Service

Information provided by various external sources

Tailor your TRIBE Pack from 20+ TRIBE energy, protein and recovery products to suit your training needs


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Always tasty and nutritious

Always tasty and nutritious. We love the protein bars in all flavours.
Website is so easy to order from and delivery by Hived always on point.
That a share of profits goes towards helping the important work to abolish slavery makes the products even more worthwhile.

Enjoy Namibia Team Tribe and keep up the good work.

24 October 2024
Rated 5 out of 5 stars

Great company

I have been buying from Tribe for a few years and always receive a good service. Their products are excellent quality and taste great.

10 October 2024
Rated 5 out of 5 stars

Powered by nature…

Tribe offer a range of quality products, I use the protein shakes and Muesli for breakfast with triple deckers and flapjacks for snacks.

Healthier than other snacks, and always taste great.

9 October 2024
Rated 1 out of 5 stars

Vegan Protein Shakes

I bought two packets of their vegan protein shake from Sainsbury's. I've struggling on for a few weeks now but they're just awful. I bought One cocoa and sea salt , and one vanilla. I've followed the packet instructions for both and I really don't know what else I can do to make this even palatable. The texture is incredibly powdery when fully mixed it's not smooth at all, the vanilla one was an assault on my taste buds with the texture and strong taste I could not finish it. I don't know how you can get a protein shake that's so wrong. I don't trust these positive reviews I don't see how it's hard to make a shake that has a palatable texture. I will be trying another brand.

2 October 2024
Unprompted review

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