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TRIBE Reviews 1,822

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TrustScore 4.5 out of 5

4.5

Fitness and Nutrition Service
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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their delicious taste, high quality, and nutritional value, often highlighting specific items like flapjacks and bars as favorites. Many appreciate the prompt and efficient delivery service, noting that orders arrive quickly and in good condition. The company's service, communication, and overall customer experience are frequently commended, with some reviewers noting exceptional handling of issues. However, some customers expressed dissatisfaction with their orders, citing issues like incorrect items, damaged packaging, or products not meeting dietary requirements. There were also complaints about delivery delays and products being too sweet or having an unpleasant texture, particularly with protein powders. A few people were disappointed by the discontinuation of certain favorite products, such as Triple Deckers.

What people talk about most

Product

Consumers find product to be positive, with many reviewers describing them as delicious, yummy, and tasty,... See more

Quality

Reviewers mention positive feedback about quality, with many describing products as delicious, yummy, and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the quick and speedy... See more

Order

Users describe ambiguous interactions with order, with some expressing disappointment upon receiving orders... See more

Service

Reviewers highlight positive aspects of service, noting that the business truly shines through in critical... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love the new Wildfarmed flapjacks. Great taste and good consistency. Nice and moist which is appreciated when on the road and low on water or feeling dehydrated and dry-mouthed. Apple + Raspberry is m... See more

Rated 5 out of 5 stars

I had an issue with a product, so contacted customer services. The operative I spoke to (Ella) was extremely apologetic and understanding. Replies were speedy and to the point. I was offered a... See more

Company replied

Rated 5 out of 5 stars

Can’t go back now - nothing will taste as good. Excellent service, communication and quality of product. At last a Company that lives up to its claims! Will definitely be re-ordering.

Rated 5 out of 5 stars

The products arrived quickly and as ever were protein-packed and in my opinion, the nicest protein-packed rpoducts on the market. The falvours are great and they dont taste too sweet or saccharinny

Company details

  1. Fitness and Nutrition Service

Information provided by various external sources

Tailor your TRIBE Pack from 20+ TRIBE energy, protein and recovery products to suit your training needs

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Prompt and personalised responses. The products are tasty, nutritious, and wirh minimal UPF ingredients. I’m not dairy-free or vegan, but I opt for their protein powder to avoid sweeteners and hormones.

4 January 2025
Rated 5 out of 5 stars

Good Food and Good Service

I have ordered from Tribe a few times now and each time I have received my goods on time and well packaged. I generally buy the protein cereals which I find very tasty and filling, also relatively cheap for a high protein meal.
I am sure I will be back again.

16 December 2024
Rated 4 out of 5 stars

Fast delivery

Fast delivery. Good quality, dairy free snacks that keep me going through the day. I always have a tribe bar in my bag on a day out!

22 November 2024
Rated 5 out of 5 stars

Great product

Great product, can be a tad grainy, but not really a problem. Love the salted caramel lactose free powder. Not so keen on the vanilla, very little taste to me

15 November 2024

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