CENTRED Reviews 

262
•
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Really poor experience with customer service. Placed an order on 4th September. Received only half the order on the 8th. Have emailed 3 times. No response. Customer service form not available. No c... See more

Rated 3 out of 5 stars

I ordered two items, only one arrived. I contacted and was assured another would be sent out and offered half refund. I received refund but the replacement item wasn’t sent. Again I contacted, receive... See more

Rated 5 out of 5 stars

Absolutely love my new Daily Calma shampoo & Conditioner!! The shampoo really is calming, even on my psoriasis-prone scalp and you don’t need to use much, a little goes a long way, giving a rich cre... See more

Rated 5 out of 5 stars

I’ve only used the scalp treatment twice but it seems to have alleviated the itching quite some bit! Usually, after washing my hair it becomes itchy, oily and flakes the very next day, it has definite... See more

Company replied

Company details

  1. Beauty Product Supplier
  2. also in
  3. Hair Product Store
  4. Vitamin and Supplements Store

Written by the company

Welcome to CENTRED, where haircare meets wellness. Born from burnout, our story is a journey of hair recovery. Our award winning collection of haircare, scalp care and targeted nutrition is designed specifically for hair recovery, hair loss prevention and optimal scalp health. We take an inside out approach to haircare, helping to tackle the root cause of hair and scalp issues and our expert formulated products help you to achieve real results for long term hair health. Vegan & cruelty free. No sulphates or Silicones. Healthy hair starts here.


Contact info

3.2

Average

TrustScore 3 out of 5

262 reviews

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Hasn’t replied to negative reviews

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3.2

All reviews

(262)

21 reviews in the last 12 months

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Rated 4 out of 5 stars

I received the package well wrapped and…

I received the package well wrapped and in good order. My only problem seemed to be that I had no idea where the package was and if it was moving towards me at all, nor when it was likely to arrive.
I am not very clever with this media but I have found that I have been able to track movements of other items ordered.

3 September 2022
Rated 5 out of 5 stars

"Centred" every day shampoo and…

"Centred" every day shampoo and conditioner has completely tamed my hair. I really thought my hair would never look and feel as it used to, after colouring it for many years, I thought I was stuck with straw like hair but after the first shampoo it worked wonders. Thank you so much. By the way, people have remarked on how nice my hair looks.

12 August 2022
Rated 5 out of 5 stars

I am so please with with my hair…

I am so pleased with with my hair products. I started to use the scalp treatment and massager during chemotherapy so my scalp was healthy to grow my hair. I then used and still am taking the suppliment and am now 6 months post treatment. I now use the shampoo and am so pleased with the results. Medical staff have even commented on how well my hair is doing, in their words - even and smooth hair instead of sparadic and wirey. I am so grateful.

6 July 2022
Unprompted review
CENTRED logo

Reply from CENTRED

Hey Amanda! Your feedback has made our entire day! We are grateful beyond measure for your kind words and so happy you have loved using our products and that they have truly helped you. We are excited and so proud to be part of your hair care journey.

-CENTRED

Rated 5 out of 5 stars

I look forward to hair washing days

I came across CENTRED at Balance festival a few weeks ago and after speaking to some of the lovely team and trying the shampoo sample at home, I immediately purchased! I love the shampoo, conditioner + primer spray - they have an amazing scent, are free of stripping ingredients and leave my hair feeling buttery soft for days!

6 July 2022
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Reply from CENTRED

Hey Thalia! We hope you're well. Thanks so much for hanging out with us at Balance! We are incredibly happy to hear you've been loving using our range ever since. Your feedback means everything to us!
- CENTRED

Rated 5 out of 5 stars

fast delivery

4 July 2022
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Reply from CENTRED

Hey Jenny! We're so happy to hear you received your order fast! How are you getting on with our products? We hope you're loving them as much as we do. Thanks so much for leaving us feedback. Have a great week! - CENTRED x

Rated 5 out of 5 stars
CENTRED logo

Reply from CENTRED

Hey Diana! The Squishy is a team favourite too! We're so happy to hear you've been loving using it! Thanks so much for your feedback. Have a lovely day! - CENTRED x

Rated 5 out of 5 stars

Great products from a great company

I ordered the full set and it came the next day even though I hadn't even paid for next day shipping. It was beautifuly packed with a a touching note and free gift. The products themselves smelt fresh and citusy which I love. I was so excited to try them. Having used them a few times I've not been disappointed! My hair is shiny, soft and smoother. My sensitive scalp that itches with most products hasn't been itching or inflamed as of yet, I really hope it stays that way. You don't need much of the products at a time so I feel the price isn't too bad overall. I wish I'd gotten the large scalp oil though as that one does go down quick. I hope my hair carries on liking them as so far im happy. Overall I'd recommend trying them.

11 June 2022
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Reply from CENTRED

Hey Jodie! We hope you're well. You have made our day! Thank you so much for leaving us such a detailed review. We're so glad you're enjoying using our products and are loving our signature scent. We hope you continue loving our products! Have a great week - CENTRED x

Rated 5 out of 5 stars

Amazing

This is my 3rd year of using Centred products and my hair gets better and better .
The personal efficient service you receive adds to the experience.

8 June 2022
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Reply from CENTRED

Hey Jo! We're so happy to hear that you've been loving our products...for 3 years! Thanks so much for your feedback, it means much! Have a lovely day - CENTRED x

Rated 5 out of 5 stars

I have only used the products once

I have only used the products once, but I can already tell that my hair LOVES them! I ordered the scalp oil, shampoo, conditioner, detangling spray and scalp massager. I was previously talked in to buying Olaplex by my hairdresser and it left me with so much build up of products on my scalp which made it very itchy and my hair was dry. Centred products were a total remedy. After one wash, my hair had a lot less dandruff and was so moisturised that my hair was a lot smoother. I've found my new favourite and will definitely repurchase again.

30 May 2022
CENTRED logo

Reply from CENTRED

Hello Gemma! We hope you are well. You have totally MADE our day! Thank you so much for your kind words, it means the world to us. We're so happy to hear you've been enjoying using our products and love them as much as we do. Have a lovely week!

Rated 5 out of 5 stars

The shampoo and conditioner really are…

The shampoo and conditioner really are a little miracle in a bottle.
I have been using Centred products now for over 2 years and will not use anything else.

If your not using it already, get some and you can thank me later…. Your welcome !

12 May 2022
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Reply from CENTRED

Hey Zoe,

We're so happy to hear that you've enjoyed using our products; you have totally made our day!

Rated 5 out of 5 stars

Love the shampoo bar

I purchased centred’s shampoo bar a while ago and loved it! It transformed my irritable scalp and smelt WONDERFUL! There was even a little thank you note in the package - that made my day. The shampoo bar lasted ages and is currently out of stock but I’ve ordered the shampoo bottle instead (I’m hoping it has the same amazing fragrance) and treated myself to the head massager. I even felt ok about buying the bottle when I read that Centred remove plastic for every bottle purchased. Safe to say I’m a fan!

26 April 2022
Unprompted review
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Reply from CENTRED

Hey Kate! I hope you're well. We're beyond excited for you to try the Daily Calma shampoo, and for you to join us on our haircare journey! We're so glad you love our signature scent as much as we do. Thank you so much for your lovely feedback! Have a fab day :)

Rated 5 out of 5 stars

Centred review

Scalp felt much cleaner and hair felt in much better condition.

13 April 2022
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Reply from CENTRED

Hey Wendy! We're so glad you've enjoyed using our products :) Thanks so much for your feedback!

Rated 5 out of 5 stars

I am in love with the shampoo bar

I am really loving the shampoo bar! It is amazing and the fact that there is no plastic waste even better! A winner all around. So easy to use and hair feels and looks great. Thanks

14 March 2022
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Reply from CENTRED

Hey there! We are so happy you're loving using the Altered State Solid Shampoo Bar! Thanks so much for your feedback. Have a wonderful day! :)

Rated 5 out of 5 stars

So pleased with these products

So pleased with these products, they have sorted out my scalp and hair issues completely! The detangle spray is an added bonus.

5 March 2022
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Reply from CENTRED

Hey Fi! We are so happy to hear that you have been enjoying using our products! Thanks so, so much for your feedback! I hope you have an amazing week! :)

Rated 5 out of 5 stars

I use Centred shampoo

I use Centred shampoo. I am 77 years of age and as my hair is now fine I find the shampoo excellent. Well done both of you for coming up with such great products, hope it leads to more success.

17 February 2022
Unprompted review
CENTRED logo

Reply from CENTRED

Hello there John and Jean! We are delighted to hear that you have enjoyed using our Daily Calma shampoo. Reading your review on our shampoo has really made our day and we are beyond grateful for your time and effort. Thank you so much! We hope that you have a wonderful rest of the week. :)

Rated 5 out of 5 stars

After discovering Centred in 2020

After discovering Centred in 2020 , I have been hooked ever since .
My hair is stronger , thicker and shinier than ever . I have tried all the range of products and my personal favourites are the En-Root scalp treatment and the Altered State Solid shampoo bar .

9 February 2022
Unprompted review
CENTRED logo

Reply from CENTRED

Hi Joanne! We are beyond excited to hear that you have loved using our products, especially the En-Root scalp treatment - one of our personal favourites. Thank you so much for your feedback, we appreciate it massively! We hope to see you soon again. Have a great day! :)

Rated 5 out of 5 stars

New go to

I was recommended the scalp treatment by my hairdresser, and then I went on to purchase the whole range. The products are amazing, delivery was quick and with every order I get a lovely handwritten thank you note, which is such a small but lovely gesture!

7 February 2022
Unprompted review
CENTRED logo

Reply from CENTRED

Hey there! We hope you're doing well today. We're extremely happy to hear that you have enjoyed delving into our range of products after using the scalp treatment. Thanks a bunch for your feedback! Have a wonderful day :)

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