CENTRED Reviews 

262
•
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Really poor experience with customer service. Placed an order on 4th September. Received only half the order on the 8th. Have emailed 3 times. No response. Customer service form not available. No c... See more

Rated 3 out of 5 stars

I ordered two items, only one arrived. I contacted and was assured another would be sent out and offered half refund. I received refund but the replacement item wasn’t sent. Again I contacted, receive... See more

Rated 5 out of 5 stars

Absolutely love my new Daily Calma shampoo & Conditioner!! The shampoo really is calming, even on my psoriasis-prone scalp and you don’t need to use much, a little goes a long way, giving a rich cre... See more

Rated 5 out of 5 stars

I’ve only used the scalp treatment twice but it seems to have alleviated the itching quite some bit! Usually, after washing my hair it becomes itchy, oily and flakes the very next day, it has definite... See more

Company replied

Company details

  1. Beauty Product Supplier
  2. also in
  3. Hair Product Store
  4. Vitamin and Supplements Store

Written by the company

Welcome to CENTRED, where haircare meets wellness. Born from burnout, our story is a journey of hair recovery. Our award winning collection of haircare, scalp care and targeted nutrition is designed specifically for hair recovery, hair loss prevention and optimal scalp health. We take an inside out approach to haircare, helping to tackle the root cause of hair and scalp issues and our expert formulated products help you to achieve real results for long term hair health. Vegan & cruelty free. No sulphates or Silicones. Healthy hair starts here.


Contact info

3.2

Average

TrustScore 3 out of 5

262 reviews

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Hasn’t replied to negative reviews

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3.2

All reviews

(262)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Five star products

I use Centred Daily Calma Shampoo and Conditioner as well as En-Root Scalp Treatment, and I would give them all a five star rating. I have a very sensitive and dandruff prone scalp so can only use a very few products on the market. Centred products clean and care for my scalp without a hint of irritation.

7 February 2022
Unprompted review
CENTRED logo

Reply from CENTRED

Hey Saf! This has made our day! We're so thrilled to hear that you loved using our Daily Calma shampoo and conditioner and the En-Root Scalp treatment (my personal favourite!). Thanks a bunch for your feedback, it means a lot. :) We hope you have a great week ahead!

Rated 5 out of 5 stars

I love all of their products that I’ve…

I love all of their products that I’ve tried so far, especially the shampoo. It smells delicious. They always arrive speedily and beautifully packaged. Great service.

6 February 2022
Unprompted review
CENTRED logo

Reply from CENTRED

Hey Simon! We are over the moon to hear that you loved your order and that it reached you safely. Thanks so much for your feedback, we appreciate it massively! Hope you have enjoy the rest of your week. :)

Rated 3 out of 5 stars

Good products....Understand the company…

Good products....Understand the company is quite new, but was disappointed of some basic facts, the web page said the Vat in Europe would be paid, was not . Great, was refunded later, so I did not pay it twice,thank you. If mail goes wrong, not the company's fault, happy it was sent a second time but the Black Friday gift ( scalp massager) never received, was so looking forward to it.

6 February 2022
Unprompted review
CENTRED logo

Reply from CENTRED

Hey Helene! We are so glad to hear that you are happy with your products. We're extremely sorry you didn't receive the scalp massager the second time we tried to send it. At CENTRED we do our utmost to ensure all orders are sent safely to all of our lovely customers therefore, we wholeheartedly apologise you didn't receive this. We hope you have a wonderful day! :)

Rated 5 out of 5 stars

My wife absolutely loves it!

Got a full set of products for my (fussy) wife and she absolutely loves them. The shampoo and conditioner she says leaves her hair better than the kerastase and pureology she’s been using. The oil has made her scalp so much less itchy and flaky. So not only natural but actually works.

6 February 2022
Unprompted review
CENTRED logo

Reply from CENTRED

Hi Richard, It sounds like your wife has amazing taste, its so fantastic to hear that she has been enjoying using our products and that they have really helped her scalp.

Rated 5 out of 5 stars

They’re the best hair care product and company ever!!

I can honestly say that We Are Centred products have changed my life! I would never go back to using the products I was using before or any other products for that matter! I’m a massive fan of the shampoo, conditioner and scalp treatment. They’ve made my hair feel thicker and healthier. I was nervous about making the transition from a chemical based top of the range shampoo to a new brand. However, it’s been the best thing I’ve done. Not only for the condition of my hair but for the environment too. Being vegan and cruelty free. They’re the best hair care product and company ever!! Go try for yourself!

6 February 2022
Unprompted review
CENTRED logo

Reply from CENTRED

Thank you so much Ava for your kind words, you have absolutely made our day, I'm so happy to hear that our products have transformed your hair.

Rated 5 out of 5 stars

Amazing products

Amazing products. Really changed my confidence by improving my hair.

3 February 2022
CENTRED logo

Reply from CENTRED

Thank you so much Jasmine, this review has made our day :)

Rated 5 out of 5 stars

IT WORKS!

I’ve only used the scalp treatment twice but it seems to have alleviated the itching quite some bit! Usually, after washing my hair it becomes itchy, oily and flakes the very next day, it has definitely made a huge difference. I’m so pleased. It smells beautiful, as if it’s made entirely from herbs and oils. Looking forward to trying Centred’s other products! Also love everything about this brand, please keep bringing more of what you’re about and keep these classics going (Unmodified) throughout the life of this brilliant company.

27 January 2022
CENTRED logo

Reply from CENTRED

Thanks so much for your wonderful review, its so amazing to hear that you have been loving our En Root Scalp Treatment has it has really been helping :)

Rated 5 out of 5 stars

Wonderful experience

Just started using this product but impressed so far. Beautiful items, well packaged and with a hand written note which means a lot. Would recommend to others. Let's support new brands x

19 January 2022
CENTRED logo

Reply from CENTRED

Thanks so much for your wonderful Review Rebecca, I hope you continue enjoying our products, Laura

Rated 5 out of 5 stars

Get the hair massager!

Extremely simple, really. I did the hair quiz on their site and chose a few products to try. The packaging is GREAT. I appreciate a company who cares about the environment too. But the head massager is THE BEEEEEEEEEST !!

19 January 2022
CENTRED logo

Reply from CENTRED

Hi Kat, Thank you for your review, it's so great to hear that you have been loving using our products we absolutely love our Squishy Massager too :)

Rated 5 out of 5 stars

Exceptional customer service with an…

Exceptional customer service with an added personal touch. Early days in using the products but I’m a happy and satisfied customer so far. The quality of the products are so good, they bring a different experience to the whole hair care process.

14 February 2021
Rated 5 out of 5 stars

Centred En-Root Scalp Treatment

First of all I’d like to say very kind customer service. Thank you.
I’ve only just started to use the product. It is calming to use and left my scalp comfortable and my hair had a nice sheen.
After more use I will be able to comment further.

18 January 2021
CENTRED logo

Reply from CENTRED

Thank you so much for taking the time to review. I hope you continue to enjoy the product and look forward to helping you further soon.
Kieran

Rated 5 out of 5 stars

i read about your shampoo in one of the…

i read about your shampoo in one of the daily papers(I apologize I do not remember which paper it was), and the journalist wrote very complimentary about it. My husband has been having an itchy scalp and large white flakes on his jumpers and shirts for quite a while. He has been using a "dandruff preventing shampoo" the ingredients of which is made up entirely of chemicals and wasn't doing much good. The fact that your shampoo is natural ingredients really appealed to me, I thought we had nothing to loose but money and am absolutley delighted with the results. His itching has stopped and the flakes have virtually disappeared.

18 January 2021
CENTRED logo

Reply from CENTRED

This is so great to hear, a lot of products on the market aimed at these issues tend to exacerbate the problem further so I am so glad our Daily Calma Shampoo is helping. Our En-Root Scalp treatment is also fantastic for keeping scalps healthy.
Kieran

Rated 5 out of 5 stars

Great shampoo

I haven’t had very much time to assess the shampoo, but it seems to be very satisfactory.

18 January 2021
CENTRED logo

Reply from CENTRED

Thanks so much for taking the time to review, I really hope you are still enjoying our Daily Calma Shampoo.
Kieran

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