WAVE Home Solutions Reviews 203

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Try going to their website! It appears that this company went out of business in 2020. Some foreign "Sport Betting and Casino Online" outfit has taken over their URL.

Rated 1 out of 5 stars

will pay shipping both ways if the product does not fit your home ! does not fit your installation safety instructions ie 8 foot from a possible zone! Robert reported ! not true --- plus he wanted to... See more

Rated 2 out of 5 stars

From order to delivery, well let's say it was measured in many days, did I say many? Took three days just to process the order, then paid for expensive FedEx ground shipping, Washington state to Flor... See more

Rated 1 out of 5 stars

After 3 calls to order a new water filtration cartridge ( I was promised a call back but it never came), I called again and heard a recorded message that the company was shut down. They could have me... See more

Company details

  1. Home & Garden

Information provided by various external sources

WAVE Home Solutions is dedicated to keeping you and your family healthy and comfortable with a variety of cutting-edge, cost-efficient, eco-friendly solutions. WAVE researches and develops green products that are efficient and easy to operate. We have such confidence in our products that we offer extended warranties and performance guarantees to make you confident that you are purchasing the best there is.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

203 reviews

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Rated 4 out of 5 stars

Good product

Typically, my basement is very musty in the spring. Since I put in this WAVE Home Solution fan, my basement is much better. It was not perfect, especially this spring when it rained 21 out of 26 days in addition to the melting of record snowfall but it was so much better. During the previous year's spring with normal rain and melting snow, there was no trace of mustiness at all. Worth the money and a much better and cheaper solution then a French drain.

8 July 2015
Unprompted review
Rated 3 out of 5 stars

Love the Product - Hate their installation Process

The Wave Solutions Product after 1 year has proven to help keep my basement dryer, however once the sale is done, you are screwed! The installation set up was a joke, the local contractor was arrested at the end of my driveway after he pulled in for not having insurance on his van. He was not helpful or pleasant at all during the install and left us with no information on how the product operates. In my opinion this is where Wave screws up, they should hire their own contractors.

8 July 2015
Unprompted review
Rated 5 out of 5 stars

Great product!

We have a small family run snake breeding side business. We have a room that cools down in the winter that allows our snakes to hibernate. Every winter the walls in that room had condensation build up on them. Which would result in mold, lots of mold.
We installed the slab ventilation unit a few years ago. And it took enough moisture out of the air in the hibernation room that it resulted in zero condensation on the walls. And zero mold as well.
I can't thank Lauren enough for all her help. I would recommend the Wave units..

8 July 2015
Unprompted review
Rated 4 out of 5 stars

The musty smell is gone!

The wave ventilation unit definitely took care of the musty smell in my basement and that is fantastic! But on really humid days I still have to run the dehumidifier.

8 July 2015
Unprompted review
Rated 5 out of 5 stars

Happy

We have an old home and the basement really stunk. We use to use a dehumidifier but it didn't help. The wave system really made a difference.

8 July 2015
Unprompted review
Rated 1 out of 5 stars

salvage unit from day one - extremely disappointed - no cs response

the unit wasn't working from the moment it was installed (by their referred installer), from the time we reached out till we finally got reply from support (months later) a replacement part (controller) was sent, it was already close to winter (when the unit isn't needed) we waited till summer. as soon as we were able to check and see that the unit isn't working we have reached out numerous times with no response from the support team (Nathan 1888-533-1348 #102) or customer service. now the warranty is already expired.
if i wouldn't of known other satisfied customers, i would have categorized this company as fraud.

Joel
model# HCU BS Wave
2584
U.1603 13 160

8 July 2015
Unprompted review
Rated 4 out of 5 stars

Excellent Choice for our basement

The product has met our requirements and has replaced our dehumidifier completely. It is quiet and efficient and the basement now is dry and relatively odorless. It is a relatively large basement area and has met our needs although there is one small corner away from the airflow which is slightly more humid than the rest of the basement. Not a concern for us though.

8 July 2015
Unprompted review
Rated 5 out of 5 stars

Very, very satisfied!!!

Initially I was somewhat skeptical that the Wave home solutions could deliver all that the commercial stated. We decided to give it a try and have been very happy with the results. Our basement really does not smell like a damp, smelly , musty basement any longer.
Installation was done in a professional manner. We are very happy with our purchase.

8 July 2015
Unprompted review
Rated 5 out of 5 stars

So happy about our purchase

We purchased a WAVE home solution for our summer home. Until we purchased this, we had to run a dehumidifier 24/7. Plus the aggravation of running up and down stairs to empty it. Since we had it installed, we have gotten rid of the dehumidifier and really are happy with the WAVE.

8 July 2015
Unprompted review
Rated 5 out of 5 stars

Great system!

We were able to eliminate the two dehumidifiers in our basement after installation of our Wave System. No more dampness or musty smell! Would highly recommend!

7 July 2015
Unprompted review
Rated 3 out of 5 stars

Not what promised

Good installation experience. Installed was professional and friendly. However humidity in basement is only slightly less than before. Not the vast improvement in air quality promised.

7 July 2015
Unprompted review
Rated 4 out of 5 stars

WATER and AIR better for you

I can say that I would give this a 5 star if it were not for the jerk who did the install on my air system. He was just that a jerk. As for Wave Home Solutions, they were completely professional. I can not blame the on controlling an independent contractor.
As for the water and air systems, they are worth it. I recommend them highly. They are very affordable as well.

7 July 2015
Unprompted review
Rated 5 out of 5 stars

The Wave

The wave really works and it is quick to alleviate the problem.

7 July 2015
Unprompted review

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