I ordered a Tissot PRS 516 from watchshoponline. Due to some quality issues, I had the watch examined by Tissot, who confirmed in writing that it was a countefeit. Watchshoponline have ignored a... See more
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Avoid this company at all costs. If only I had read the reviews before making my purchase. After 2 weeks I am still waiting for my order to arrive. My emails have been ignored, and the... See more
Company replied
Purchased watch 25th Nov 2017 still not received mid December so tried to call number does not work, emailed and was told due to weather conditions would not be here before xmas requested a refund and... See more
Ordered a Boss watch for my boyfriend for Christmas and OMG it is gorgeous. Comes packaged beautifully and delivery was so fast - was not expecting it next day on a Saturday too (thank you!!) Don... See more
Company replied
Company details
Information provided by various external sources
Men's and women's designer watches at up to 70% off RRP - FREE UK DELIVERY!
Contact info
United Kingdom
- watchshoponline.uk.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolute joke of a company
Absolute joke of a company.
I used this watch company as I can see they’re a small business. However, I never received a confirmation email. I’ve chased a number of times for an update on the watch as I paid special next day delivery to be told that they are expecting the watch in next week...2 weeks later still no watch! They now have the CHEEK to post the watch online for £149.99 when I paid £279 including special delivery!!!
It takes days for a reply, happy to take your money but won’t send you the watch or reply!

Reply from Watch Shop Online
AMAZING
Ordered a Boss watch for my boyfriend for Christmas and OMG it is gorgeous. Comes packaged beautifully and delivery was so fast - was not expecting it next day on a Saturday too (thank you!!)
Don’t be put off by website and cheap prices - I wasn’t sure at first but is very genuine and amazing service.

Reply from Watch Shop Online
No issues
No issues, order came within 2 days, i emailed to see if my order went through and got a quick reply, really happy with the watch, cheaper than any other site

Reply from Watch Shop Online
Brilliant products
Brilliant products, the watch i ordered came beautifully boxed and the service was fast and easy to do .Would definitely use this company again .

Reply from Watch Shop Online
Good quality
Good quality , arrived within 48 hours and would recommend.

Reply from Watch Shop Online
I have only received 1 watch and I…
I have only received 1 watch and I ordered 2. I have been in contact with the company twice and I have not heard anything back as yet.

Reply from Watch Shop Online

Reply from Watch Shop Online
Amazing customer service.My father love…
Amazing customer service.My father love the watch and the quality is just amazing.Thank you again to help me find perfect watch and thank you for all answered emails.

Reply from Watch Shop Online
Fantastic
I’ve ordered twice from watch shop online and really happy with my orders , they arrived within 2 days , both watches came in lovely boxes with certificates of authenticity.

Reply from Watch Shop Online
Pleased with the service.
On initial ordering the watch was out of stock. E-mailed for an estimated delivery date as the watch is a birthday present & required by a certain date. I was advised the watch would be back in stock & delivered in time as required. The watch arrived as promised & I’m very pleased with the service I received.

Reply from Watch Shop Online
Excellent
Excellent service, product and packing. Arrived within few days. Definately use again.

Reply from Watch Shop Online
Great website
Great website! Easy to use an watch arrived within 2-3 days! Great communication from the company too!

Reply from Watch Shop Online
Was as described and can right on time…
Was as described and can right on time well recommended

Reply from Watch Shop Online
Great product and fast delivery
This product is of high quality and it came in 3 days. Customer service was great, they answered my queries in less than a day and they were very helpful.

Reply from Watch Shop Online
Good Service lovely watch
Ordered Saturday afternoon and delivered Monday morning, goodness what service. Well packaged so no damage. Entirely happy with the watch which had been reduced in price too, thank you

Reply from Watch Shop Online
Great service ordered Thursday arrived…
Great service ordered Thursday arrived Saturday morning! Will defiently be using again

Reply from Watch Shop Online
Very happy
Great price, great communication, product arrived in 2 days. Can't say more than that, great overall service.

Reply from Watch Shop Online
Great service and fast delivery
Great service and fast delivery, lovely watch at a great price

Reply from Watch Shop Online
The only place I'll buy watches from.
Amazing prices, really good customer service via email. Paid for a watch on Tuesday arrived at my door Thursday morning. I couldnt reccomend this company enough. 100% I will be purchasing again. Great company.

Reply from Watch Shop Online
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