Issue with payment, message sent. Called back within couple of minutes. Details and payment confirmed. Told order would be processed straight away. Email later confirmed dispatch and Royal Mail deli... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Contacted the store with an enquiry confirming price of watch (Garmin fenix 8, cheaper than all other retailers) using their What's App feature. Had a reply within 20mins. Placed an order expecting it... See more
Company replied
Excellent service. I submitted the order with normal shipping and emailed to ask if they could send it 1-2 days instead so it would arrive in time for my daughter’s birthday. Received a promptly rep... See more
Company replied
Although the website was not clear that watches were not available to view at the Milton Keynes store, when I arrived at the store, staff could not have been more helpful. The staff checked with the... See more
Company replied
Company details
About WATCHO Jewellers
Written by the company
We warmly welcome you to a place where friendliness, expertise and deep passion come together.
With over 40 years of experience, we have built a reputation as trusted experts offering a friendly service. Our journey has been shaped by innovation, creativity, and a relentless commitment to excellence. From crafting seamless experiences for our guests to fostering a strong, customer-first team, we pour heart and soul into everything we do.
We believe in going the extra mile. That's why we provide an unmatched extended warranty on many products; ensuring that your treasured collection is protected for years to come and offering you the peace of mind you deserve.
Our Promise: Delivering happiness through personal attention.
You are in trusted hands
Written by the company
- Extended Warranty on most products. Award-winning. 0% Finance. Delivery from next day. Free UK Delivery. Accredited Professional Member.
Contact info
6 George Street, Richmond Upon Thames, TW9 1JY, London, United Kingdom
- +441908983500
- help@watcho.co.uk
- watcho.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent company to deal with and…
Excellent company to deal with and great prices. Purchased several watches now and would recommend to anyone
20 May 2026
Reply from WATCHO Jewellers
Thank you so much for your continued support and kind words.
We’re really pleased to hear you’ve had a great experience with us and appreciate your recommendations.
#loveWATCHO
Limited edition Seiko
Ordered a limited edition Seiko. It arrived the next day (Saturday).
It's a stunning watch. I'll be using Wathco again in the future.
15 May 2026
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear your limited edition Seiko arrived quickly and that you’re happy with it.
We truly appreciate your support and look forward to seeing you again.
#loveWATCHO
Very fast delivery
Very fast delivery, ordered Sunday, delivered Tuesday. Great price for the Fenix 8 43mm Sapphire. Couldn't be happier with the service.
19 May 2026
Unprompted review
Reply from WATCHO Jewellers
Thank you so much for your lovely feedback.
We’re really pleased to hear your limited edition Seiko arrived quickly and that you’re happy with your purchase.
We truly appreciate your support and look forward to seeing you again in the future.
#loveWATCHO
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you were happy with the quick delivery and great price.
We truly appreciate your support.
#loveWATCHO
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you were happy with the fast delivery and after-sales service.
We truly appreciate your support.
#loveWATCHO
Very competitive pricing
Website very easy to navigate. Competitive price with item packed carefully and shipped very quickly, keeping me fully informed of Royal Mail tracking.
19 May 2026
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you were happy with the easy website experience, careful packaging, and fast delivery.
We truly appreciate your support.
#loveWATCHO
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you were happy with the service, pricing, and speedy delivery.
We truly appreciate your support.
#loveWATCHO
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear everything met your expectations and that you’d shop with us again.
We truly appreciate your support.
#loveWATCHO
Great watch company
Bought a watch from them as a gift for my boyfriend and it was a great experience. The packaging was perfect, the watch is amazing, he loves it, it works well and is just overall a great gift.
I was skeptical of the company at first but there was no need for it.
14 May 2026
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear the watch made such a great gift and that you had a positive experience with us.
We truly appreciate your support.
#loveWATCHO
Fantastic company
Fantastic company, very honest and super efficient would highly recommend
13 May 2026
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you had such a positive experience with us.
We truly appreciate your support and recommendation.
#loveWATCHO
Exactly what I wanted .
Exactly what I wanted .
Great service
They provided me the links for my soo dear watch to me
18 May 2026
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you’re happy with the service and that everything was exactly what you wanted.
We truly appreciate your support.
#loveWATCHO
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you were happy with the quick service and fast delivery.
We truly appreciate your support.
#loveWATCHO
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you’re happy with the watch, the packaging, and the great price.
We truly appreciate your support.
#loveWATCHO
Mondaine Watch
Watch arrived promptly and was reasonably priced.
It is a classic stylish watch that will not date, unlike some "fashion watches "
8 May 2026
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you’re happy with your Mondaine watch and that you appreciate its timeless style.
We truly appreciate your support.
#loveWATCHO
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear your watch arrived on time, well packaged, and that you’re happy with your purchase.
We truly appreciate your support.
#loveWATCHO
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you were happy with both the service and the price 🤩
We truly appreciate your support.
#loveWATCHO
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you had a positive shopping experience and were happy with the service and website.
We truly appreciate your support.
#loveWATCHO
Watcho obtained alt OEM item
Watcho contacted supplier to obtain an alternative for an out of stock item and clearly explained purchasing process/promptly delivered item.
15 May 2026
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you were happy with the clear communication, helpful service, and prompt delivery.
We truly appreciate your support.
#loveWATCHO
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you were happy with the quick service, great price, and product.
We truly appreciate your support.
#loveWATCHO
Bought a ladies classic Seiko watch
Bought a ladies classic Seiko watch , great watch for a reasonable price . Was ordered and dispatched promptly and arrived with 2 days. Great service. The second purchase I've made from Watcho and it won't be the last .
14 May 2026
Reply from WATCHO Jewellers
Thank you so much for your kind feedback — we’re really pleased to hear you’re happy with your Seiko watch, the prompt dispatch, and fast delivery.
We truly appreciate your continued support and look forward to serving you again.
#loveWATCHO
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