Wake Smith Solicitors Limited Reviews 68

TrustScore 3.5 out of 5

3.3

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See what reviewers are saying

Rated 2 out of 5 stars

Having been satisfied previous clients of Wake Smith we called them again when we knew we needed a litigation solicitor for a small claims case. We were promised a call back probably the next day... See more

Rated 5 out of 5 stars

I live in the U.S. but needed the help of a Solicitor in the UK due to a past change of name issue while I lived there many years ago. There was a fast approaching deadline for me and Victoria's cl... See more

Rated 1 out of 5 stars

Shocking! I would not recommend this company if you want clear communication, timely work and to complete.I waited 5 months in a very simple transaction and was asked to set a date for completion - d... See more

Rated 4 out of 5 stars

Appointment to discuss making our wills and Power of Attorney. Anna was really helpful explaining things without patronising us. Really pleasant and gained our trust.

Company details

  1. Lawyer
  2. Divorce Lawyer
  3. Employment Attorney
  4. Estate Planning Attorney
  5. Family Law Attorney
  6. Law Firm

Written by the company

Wake Smith’s team of solicitors in Sheffield provides clear and understandable legal advice to business owners and individuals. The office, No.1 Velocity, is located in the heart of the legal quarter and the city centre, bringing the benefit of being in amongst many of the high profile businesses we act for and close to all the amenities of a bustling city centre. Our commercial clients cover a wider range from multi-national corporations, national charities to family businesses and individual entrepreneurs, banks and manufacturers to local authorities. We have an appreciation of not just of the legal issues, but also the underlying commercial objectives. Long standing clients include manufacturers, charities, retail, construction, new media, design, healthcare sector businesses and educational institutions. Our multidisciplinary approach means we utilise commercial expertise across the firm in employment, commercial property for acquisitions and leases, litigation and IT/IP to deliver a seamless commercial service to achieve your objectives whatever they are. We also provide legal services to individuals through a wide range of specialisms, offering in-depth, practical solutions to clients seeking to protect their personal wealth through estate management, make arrangements for their family, seeking advice on complex clinical negligence cases or, more simply, moving house. The firm has 19 partners leading more than 40 experienced legal professionals, including solicitors, associates, consultants and chartered legal executives, who all deliver the expertise and practical advice that our clients need and value. Many of our professionals are recommended in The Legal 500 - the official benchmark for the industry.


Contact info

3.3

Average

TrustScore 3.5 out of 5

68 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Pretty shambolic

Pretty shambolic. Received a quote , accepted quote. Was then told they are unable to act on a flat over which is 3 storeys or above. Fine, emailed to say I was disappointed as I had already spent a few hours filling out there forms on there online portal.

Then an email out of the blue to say that they were willing to open a file - and this had been done.

I had in the interim made enquiries elsewhere.

Very shambolic and unprofessional attitude on the phone.

11 March 2024
Unprompted review
Wake Smith Solicitors Limited logo

Reply from Wake Smith Solicitors Limited

Hi Naresh, we apologise for any misunderstanding and inconvenience to you caused. A member of our team would like to call you to discuss this further. Thank you.

Rated 5 out of 5 stars

Wake Smith

I cannot rate Wake Smith highly enough, specifically Lindsey Canning and Victoria Walker.
Lindsey was the utmost professional, everything was done by the book and at times she was bluntly honest with me. Everything you need from a solicitor.
Vicky was my point of contact, always available, consistent, supportive and very helpful. Dealing with a difficult subject with empathy and humour is a credit to Vicky's character.

28 February 2024
Unprompted review
Wake Smith Solicitors Limited logo

Reply from Wake Smith Solicitors Limited

Thank you for taking the time to leave a 5 star review. We're pleased to hear you had a great experience with Wake Smith, Lindsey & Victoria are a credit to the team!

Rated 5 out of 5 stars

Thank you to all involved in a case…

Thank you to all involved in a case that took almost 4yr to the day to get justice for my father who almost lost his life due to an NHS incompetant surgeon.

Excellent service from the moment I made the call late at night in desperation.

Everything explained clearly & sensitively.

Stayed in touch from day one.
Pleasant, Friendly, Expert Team.

Thank you from the bottom of my heart in helping me to help my father.

2 June 2023
Unprompted review
Rated 5 out of 5 stars

John Breeze is outstanding

John Breeze is outstanding. His expertise, clarity and care make a huge difference. He inspires confidence and provides superb value by giving advice that you trust. I would not hesitate to recommend him.

26 January 2024
Unprompted review
Wake Smith Solicitors Limited logo

Reply from Wake Smith Solicitors Limited

Hi Matthew, thank you for leaving us a five star review, and for your excellent feedback about John. He is a credit to the team!

Rated 5 out of 5 stars

Best solicitor experience to date

I was required to contact a solicitor due to needing some employment legal advice. Probably within 2 hours I received a call to get more information about my case, and from the get go the service that I received was outstanding. The best experience I’ve had with a Solicitor to date. The friendly lady who helped me throughout a difficult process provided prompt updates, ensured she was always available for support and made the whole situation easy for me to understand. I couldn’t recommend Harriett Gardner enough.

30 November 2023
Unprompted review
Wake Smith Solicitors Limited logo

Reply from Wake Smith Solicitors Limited

Thank you for leaving a 5 star review. Your excellent feedback will be passed on to Harriet.

Rated 5 out of 5 stars

Brilliant service from the conveyancing…

Brilliant service from the conveyancing team. They kept us regularly updated on the transaction and were always easy to reach when we had any questions.

27 November 2023
Unprompted review
Wake Smith Solicitors Limited logo

Reply from Wake Smith Solicitors Limited

Thank you for taking the time to leave our conveyancing team a 5 star review, your positive comments will be passed on to the team.

Rated 5 out of 5 stars

Recommended

Harriet was brilliant. Understood the requirement implicitly. Quick and accurate. A pleasure to do business with. Recommend.

27 November 2023
Unprompted review
Wake Smith Solicitors Limited logo

Reply from Wake Smith Solicitors Limited

Thank you for leaving us a 5 star review and your excellent feedback for Harriet.

Rated 5 out of 5 stars

Great communication

Great service, communication and outcome from Scott Haslam and Dylan. No need to chase

10 August 2023
Unprompted review
Wake Smith Solicitors Limited logo

Reply from Wake Smith Solicitors Limited

Thank you for leaving us a 5 star review! We appreciate your positive feedback.

Rated 5 out of 5 stars

Very impressed with the way I was…

Very impressed with the way I was treated, they were kind and very considerate and sympathetic to my concerns.All my questions and queries were always answered promptly and honestly.
Very professional and they did exactly what they said they would do regarding my case.
I would certainly recommend them to anyone and I would not hesitate to use them again.

27 September 2023
Unprompted review
Wake Smith Solicitors Limited logo

Reply from Wake Smith Solicitors Limited

Thank you for your 5 star review and excellent feedback.

Rated 5 out of 5 stars

I needed advice on a settlement…

I needed advice on an agreement, which wasnt something I had needed before. I found Wake Smkth and gave them the information. I was assigned a solicitor called Harriet Gardner, who immediately put me at ease.

Harriet took time to explain each and every part of the agreement and advised me accordingly as to what it all meant and what I needed to do.

She made it an extremely easy and simple process which was much appreciated.

I would highly recommend Harriet Gardner at Wake Smith for any similar needs to anyone.

15 August 2023
Unprompted review
Wake Smith Solicitors Limited logo

Reply from Wake Smith Solicitors Limited

Thank you for leaving a 5 star review and your great feedback about Harriet!

Rated 2 out of 5 stars

Lack of response.

Having been satisfied previous clients of Wake Smith we called them again when we knew we needed a litigation solicitor for a small claims case.
We were promised a call back probably the next day but didn't receive one.
We repeated the process on 2 more occasions with the same result.
The receptionist was disinterested.

Perhaps Wake Smith are too busy but if so it would have been helpful to us, and avoided wasting our time, if we had simply been told they couldn't help us on this occasion

11 August 2023
Unprompted review
Rated 1 out of 5 stars

Looking for answers !!

I’m This firm were acting for a client who was purchasing my property.
After requesting completion dates for a few months, I was suddenly told by my estate agent that the a mortgage offer on the purchasers side of the transaction, would expire if I didn’t complete within 7 days.
I’ve therefore went to huge effort and expense to clear the property .
3 days before completion I was collecting keys for a storage unit to rent temporarily when I received a phone call from my estate agent saying that the purchaser did not have sufficient funds, nor a mortgage in place.
Wake-Smith were “speechless” and I have to pay my solicitor £1000 for the abortive sale costs.
My solicitor has informed me that the buyers solicitor and the estate agent are obligated to ensure that there are funds in place to purchase the property.

Reply from Solicitor:-
Thank you for taking the time to write a review.
We note that you are not, and never have been, a client of Wake Smith Solicitors.
Whilst we take all concerns raised seriously, unfortunately we only comment on matters that are raised by our clients.

I didn’t request a comment from you , I just wanted to make reviewers aware of the facts of my case and the service you provide.

Thank you for taking the time to reply.

8 March 2023
Wake Smith Solicitors Limited logo

Reply from Wake Smith Solicitors Limited

Thank you for taking the time to write a review.

We note that you are not, and never have been, a client of Wake Smith Solicitors.

Whilst we take all concerns raised seriously, unfortunately we only comment on matters that are raised by our clients.

Rated 5 out of 5 stars

Exceptional Service

I cannot thank or praise Lindsey Canning and her Assistant Victoria Walker enough for the care attention afforded throughout this difficult process.
The diligence and foresight afforded to me was both considerate and reassuring at the same time. Communication was concise and timely, throughout both were incredibly patient.
Explanations and suggestions were always forthcoming. Without hesitation I would wholeheartedly recommend. Thank You.

25 January 2023
Unprompted review
Wake Smith Solicitors Limited logo

Reply from Wake Smith Solicitors Limited

Thank you for leaving us a 5 star review, we really appreciate it.

Rated 5 out of 5 stars

A rare find ..

I would like to thank Laura at Wake-Smith for a tremendous service she has provided over the last 3 times we have needed her expertise. Moving home can be one of the most anxious times of your life but Laura took a lot of the stress away. She is one of the most efficient, reliable, knowledgeable and competent people I have ever dealt with; a true professional which I believe to be a rare find these days. Thank you

23 February 2023
Unprompted review
Wake Smith Solicitors Limited logo

Reply from Wake Smith Solicitors Limited

Thank you for leaving us a 5 star review, we really appreciate it. Laura is a credit to our team!

Rated 5 out of 5 stars

During a very stressful and difficult…

During a very stressful and difficult time, Lindsey and Victoria were both supportive, empathetic, professional and sensitive which helped me throughout the financial dispute with the result I was hoping for. I would highly recommend Wake Smith Solicitors.

5 December 2022
Unprompted review
Wake Smith Solicitors Limited logo

Reply from Wake Smith Solicitors Limited

Thank you for leaving us a 5 star review, we will pass your positive comments on to the team.

Rated 5 out of 5 stars

I have no hesitation in recommending…

I have no hesitation in recommending Wake Smith Solicitors. We have used them on a number of occasions. Most recently my Son has used them for his divorce and financial agreement. Lindsey and Victoria were extremely helpful and professional, and helped him through his most difficult situation. Thank you so much.

8 December 2022
Unprompted review
Wake Smith Solicitors Limited logo

Reply from Wake Smith Solicitors Limited

Thank you for leaving us a 5 star review, we really appreciate it and are happy to hear your positive experience with our family team.

Rated 5 out of 5 stars

Professional and reliable

We used Wake Smith for our property purchase and were very pleased with our solicitor Tom Weightman. He acted promptly at each stage of the transaction, answered all of our questions thoroughly and advised us about a couple of complexities we weren’t aware of. We would happily recommend him to others.

12 December 2022
Unprompted review
Wake Smith Solicitors Limited logo

Reply from Wake Smith Solicitors Limited

Thank you for leaving us a 5 star review, we really appreciate it. Tom is a credit to our team!

Rated 5 out of 5 stars

Dependable Solicitors

Honest, helpful and principled.

Wake Smith guided me through my case every step of the way and never mislead me. My trust in their work never wavered and it was met with an exceptional result.

Would recommend to anybody who would like to use their services.

2 December 2022
Unprompted review
Rated 5 out of 5 stars

wake smith,excellent throughout

Needed solicitors for a clinical negligence claim for my late father, found wake smith online, and glad i did, they wer excellent throughout , keeping intouch
and keeping me informed at all times.

16 November 2022
Unprompted review

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