Vyne Reviews 

1,414
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

Vyne were able to supply me with the product I needed, namely surgical Hypoallergenic tapes, for which I am truly grateful. Great product, great service. I apologise for my delay in responding, I'm a... See more

Rated 5 out of 5 stars

Easy ordering process,quick dispatch and delivery.Pure Aloe Vera gel has been great for my sensitive skin in this hot weather spell and it was at a good competitive price.

Rated 4 out of 5 stars

Needed an emergency supply of stoma bags because of a muddle up at my local medical practice - my order had not gone through to the pharmacy, so I was running out and panicking a bit. My choice was ei... See more

Rated 5 out of 5 stars

I havebeen dealing with Vyne on behalf of my father who has had a catheter for over two years. I can't fault the service from both the customer service team to the delivery man Steve who delivers to u... See more

Company details

  1. Medical Equipment Supplier
  2. Medical Supply Store

Written by the company

We are the healthcare service grown for you. Order your prescriptions and buy your continence and ostomy products, all in one place, delivered directly to your door.

Here's a few reasons to like Vyne...

Written by the company

Vyne Shop
Home to the UK’s largest range of medical devices, available to buy online, all available with next day delivery.
Vyne Prescriptions
We can also fulfil your prescribed continence and stoma products, delivering them directly to your door.
Years of specialist experience
Offering decades of experience from our team of specialist nurses and healthcare professionals.
Dedicated customer support
We’re specialist at what we do, and we’re always here to help.

Contact info

You should know

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,414)

331 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Excellent friendly service, easy to use website, very quick delivery well packaged, arrived next day!

2 January 2026
Rated 5 out of 5 stars

Quick delivery

Put the order in online and from then I was kept updated on the status of my order at all stages, which was then quickly delivered. 2nd time of ordering, just as good the 1st time.

29 December 2025
Rated 1 out of 5 stars

Colostomy bags were rubbish compared to…

Colostomy bags were rubbish compared to Coloplast to thin kept collapsing to much money I've had colostomy bags for 20 years won't be using them again

16 October 2025
Vyne logo

Reply from Vyne

Hi Michael, I'm sorry to hear you're unhappy with your Vyne Shop order. It sounds like there may be a fault with the colostomy bags you have ordered, as they should not be collapsing during use. If you'd like to contact our Customer Care team on 020 3987 7560 or email hello@vyne.co.uk we'll be happy to send you out a replacement or offer you a refund. Please reference this conversation in your communications so our Customer Care team can locate your order. Many thanks, Rob (Ecommerce Manager)

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