It’s a wonderful product but the fact that it needs refrigeration can be a problem. Thankfully, we have good neighbours who put the package straight into our refrigerator. I did think I’d asked for t... See more
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Review summary
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Reviews shaping this summary
I have been taking VSL#3 for over 2 yrs now. Really good for my IBS and Diverticular problems. Always arrives on time and usually has a Sticker on the delivery box which says 'Refrigerate on arrival'.... See more
I had been giving VSL#3 to my epileptic dog after a recommendation from his neurologist. He is on many drugs but still had multiple seizures every week and terrible stools. After a gut test confirm... See more
Everyone suffers with digestive problems sometimes when eating different food on holidays abroad or even in certain restaurants here. A daily capsule of VSL3 stops any problems and is so easy to take... See more
Company details
About VSL# UK
Written by the company
VSL# UK Specialises in high-quality, evidence-based probiotics trusted by healthcare professionals. VSL# Supplements deliver high-concentration's of diverse bacteria to where they're needed most - YOUR gut!
The VSL# range currently comprises of: VSL#3, one of the world's most concentrated and well-researched multi-strain probiotics, and VSL# Fibre. A synbiotic combination of live bacteria and fibre, designed to help restore a healthy bowel and facilitate intestinal transit, providing relief from constipation.
Contact info
Building 1410, Arlington Business Park, Theale, Reading, RG74SA, Theale, United Kingdom
- customerservice.uk@nordicpharma.com
- vsl3.co.uk
4.4
Excellent
704 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 7% of negative reviews
Typically replies within 1 month
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Very Disappointing.
Due date 17th monthly.
Arrived late pm 20th October 2025.
VSL Sachets supposed to remain COLD!
Supposed to remain at ambient temperature, out of the fridge for 24hrs ONLY !
If the monthly due date falls on a Friday, surely computer can be set to advise for the Thursday, then VSL sachets would not be left for best part of 4 days at the wrong temperature.
If I am paying 44.99 per month, I expect the best service and the VSL to be in top quality condition.
17 October 2025
The product arrived tepid not chilled …
The product arrived tepid not chilled as a result of the product not being wrapped around correctly
Thus fell far short of your normal standards
10 October 2025
Great service
Product arrives prompt every month.
Product recommended by a medical professional.
20 September 2025
I haven’t received the items
I haven’t received the items, despite paying for them and delivery
7 October 2025
Quick and efficient delivery.
7 October 2025
Arrived in good time and the product…
Arrived in good time and the product itself works well for me, I feel less sluggish, I also find it easy to take in water, I don’t drink juice or soft drinks but the flavour is pleasant and not strong so I’m happy to consume
3 October 2025
Change of shipping address
I requested the change of the shipping address, and received a quick reply after 30 minutes.
2 October 2025
Game changer
Always delivered on quick & on time. Had IBS for over 30 years. Tried other premium probiotics but didn't help. Using VSL & reduced my cheese consumption (excessive!) and now I rarely have any issues. Even better now you can get capsules as well as sachets.
12 May 2025
Locked into a subscription
Locked into a subscription - no reply by email, last delivery didn’t arrive
3 September 2025
I had food poisoning from uncooked…
I had food poisoning from uncooked chicken and although I got over most symptoms in a few days, I had excruciating stomach cramps and constant diarrhoea for 5 weeks and GPs just took blood and po* samples and said to rest.
I paid to see a private gastroenterologist who recommended these and even after day 1 I was better. Bad bacteria must have been lingering…. Why don’t GPs recommend VSL?!?!?!
26 September 2025
Unprompted review
prompt postage and received goods
19 September 2025
Excellent support
Delivery was too late but customer service excellent in offering full refund
17 September 2025
The best probiotic I use for long time…
The best probiotic I use for long time I am patient with U.C. With to many Flare U.P and the VSL#3 regularly my Flare Up Thanks VSK#3
19 September 2025
Brilliant product great price
Brilliant product great price, highly recommend these probiotics. Speedy and free delivery.
14 August 2025
Good product but I paid for chilled…
Good product but I paid for chilled delivery and the pack was not cold but luke warm.
You need a delivery service with a fridge
17 September 2025
I buy this product for my Mother in Law…
I buy this product for my Mother in Law as she is struggling with Diverticulitis.
Though one of her doctors, they recommended she tries VSL3 and it seems to help her.
We know it is not a cure but it is better than the pain she gets through flare up’s.
28 August 2025
Second order as great results to gut…
Second order as great results to gut health from first order. Looking to establish positive gains so far. Recommended.
22 September 2025
Unprompted review
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