VSL# UK Reviews 

704
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 182 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the product's effectiveness in improving gut health and alleviating various digestive issues like IBS and colitis. Many customers have found it to be a game-changer, helping them restore normal bowel function, reduce inflammation, and even manage severe conditions after years of discomfort. The service provided by the company is also frequently highlighted as fantastic, with orders often arriving quickly, on time, and well-packaged, sometimes with appropriate cold storage. However, some customers also noted issues with delivery, including parcels being left in the sun without notification, arriving late, or being damaged, which raised concerns about the product's quality given its refrigeration requirements. A few other people also felt that the product did not work for them, or even caused discomfort such as stomach pains and bloating.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers describing it as "amazing" and a "game... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the quick and efficient arrival... See more

Quality

Customers had positive experiences with product quality, with many describing it as amazing and effective,... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, fast, and... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of the purchasing process and quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been taking VSL#3 for over 2 yrs now. Really good for my IBS and Diverticular problems. Always arrives on time and usually has a Sticker on the delivery box which says 'Refrigerate on arrival'.... See more

Rated 5 out of 5 stars

I had food poisoning from uncooked chicken and although I got over most symptoms in a few days, I had excruciating stomach cramps and constant diarrhoea for 5 weeks and GPs just took blood and po*... See more

Rated 5 out of 5 stars

Everyone suffers with digestive problems sometimes when eating different food on holidays abroad or even in certain restaurants here. A daily capsule of VSL3 stops any problems and is so easy to take... See more

Rated 5 out of 5 stars

I had been giving VSL#3 to my epileptic dog after a recommendation from his neurologist. He is on many drugs but still had multiple seizures every week and terrible stools. After a gut test confirm... See more


Company details

  1. Vitamin and Supplements Store

About VSL# UK

Written by the company

VSL# UK Specialises in high-quality, evidence-based probiotics trusted by healthcare professionals. VSL# Supplements deliver high-concentration's of diverse bacteria to where they're needed most - YOUR gut!

The VSL# range currently comprises of: VSL#3, one of the world's most concentrated and well-researched multi-strain probiotics, and VSL# Fibre. A synbiotic combination of live bacteria and fibre, designed to help restore a healthy bowel and facilitate intestinal transit, providing relief from constipation.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

704 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 7% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(704)

163 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Having taken VSL#3 for about 20 years…

Having taken VSL#3 for about 20 years as prescribed by my consultant after 4 bouts of pouchitis over a short period of time. Recently to learn (about 2 months ago) that I would no longer be able to have it on prescription I was dismayed. This product has, potentially, kept me out of hospital with pouchitis and kept me off other medication all that time. Fingers crossed for the future, we will see what happens.

13 November 2025
Unprompted review
Rated 1 out of 5 stars

Have a phone number

Have a phone number
Wanted to change delivery address and the written request says someone will be in touch within three days by then it should have been delivered!
How frustrating

3 November 2025
Unprompted review
Rated 5 out of 5 stars

An error made good!

There was a mistake made by VSL#3 in sending the wrong product. They quickly turned things around to get the correct delivery to a different address at no extra charge. Thank you.

21 October 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look