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Review summary

Created with AI, based on recent reviews

Looking at 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, describing it as amazing and highly effective for various health issues, including IBS, ulcerative colitis, and digestive problems. Many users report significant improvements in their health and well-being, with some calling it a life-changer. The service provided by the company is also frequently highlighted as fantastic, with efficient ordering and quick, well-packaged deliveries that maintain product quality. However, some customers also noted issues with delivery, including lost parcels, delayed arrivals, and packages left in unsuitable conditions, which raised concerns about product quality due to refrigeration requirements. There were also instances of incorrect products being sent or orders arriving with missing items.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many finding it to be an excellent and effective... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the speed and... See more

Quality

Consumers find quality to be positive, with many reviewers describing the probiotics as amazing and the best... See more

Order

People report ambiguous experiences with order, with many customers praising the ease of the purchasing... See more

Service

Users describe positive interactions with service, with many reviewers highlighting excellent and quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It’s a wonderful product but the fact that it needs refrigeration can be a problem. Thankfully, we have good neighbours who put the package straight into our refrigerator. I did think I’d asked for t... See more

Rated 5 out of 5 stars

I had food poisoning from uncooked chicken and although I got over most symptoms in a few days, I had excruciating stomach cramps and constant diarrhoea for 5 weeks and GPs just took blood and po*... See more

Rated 5 out of 5 stars

Everyone suffers with digestive problems sometimes when eating different food on holidays abroad or even in certain restaurants here. A daily capsule of VSL3 stops any problems and is so easy to take... See more

Rated 5 out of 5 stars

I had been giving VSL#3 to my epileptic dog after a recommendation from his neurologist. He is on many drugs but still had multiple seizures every week and terrible stools. After a gut test confirm... See more


Company details

  1. Vitamin and Supplements Store

About VSL# UK

Written by the company

VSL# UK Specialises in high-quality, evidence-based probiotics trusted by healthcare professionals. VSL# Supplements deliver high-concentration's of diverse bacteria to where they're needed most - YOUR gut!

The VSL# range currently comprises of: VSL#3, one of the world's most concentrated and well-researched multi-strain probiotics, and VSL# Fibre. A synbiotic combination of live bacteria and fibre, designed to help restore a healthy bowel and facilitate intestinal transit, providing relief from constipation.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

701 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They work!…

I would not be without these probiotics. They have settled my IBS so I no longer have the cramps and diarrhoea or constipation and feel more in control. Highly recommend them

25 November 2025
Rated 1 out of 5 stars

This is the FOURTH time I've contacted…

This is the FOURTH time I've contacted you. I booked and paid for tickets for ABBA on 8 January. My tickets do not appear on the App. It says I have no upcoming events. My account number is 1190277813. Please email me at with both explanation and how to retrieve tickets

24 November 2025
Rated 5 out of 5 stars

I had an outstanding experience with…



I had an outstanding experience with this credit company. The team was extremely professional, helpful, and patient throughout the entire process. They explained everything clearly, offered the best options for my situation, and handled my application quickly and efficiently. I truly felt supported and well taken care of.
Highly recommended to anyone looking for reliable and trustworthy financial assistance!

22 October 2025
Rated 2 out of 5 stars

Delivery with Royal Mail 48hr tracked…

Delivery with Royal Mail 48hr tracked is appalling! Order placed on a Wednesday evening - tracking said it was being delivered on the Friday so stayed in all day waiting, as well as all day Saturday - yet no delivery! Have had to get it redirected to a post office collection point to ensure it is delivered. Received it on Monday - 5 days after order was placed. These are expensive live probiotics which degrade when left out of the fridge, so 5 days! Very disappointed and now question the quality of the product received which has been purchased for someone who suffers with Crohn's Disease!

12 November 2025

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