Vokera Ireland Reviews 

206
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and friendly demeanor, making interactions pleasant and productive. Many people highlight the exceptional service, noting the efficiency, punctuality, and thoroughness of the engineers. Reviewers also appreciate the excellent customer service, with staff being very helpful, communicative, and ensuring issues are resolved promptly. The engineers are frequently described as experts who provide valuable advice and leave no mess, ensuring a smooth and tidy experience. People are particularly impressed with the engineers' ability to diagnose and fix problems quickly, often having the necessary parts on hand.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Customer service

Consumers find customer service to be positive, with many reviewers appreciating the great communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You're engineer called to us today Brian was his name, a gentlemen to say the least, what ever your paying him it's not enough! Highly recommend him, there's nothing he doesn't know about his profess... See more

Rated 5 out of 5 stars

Brian was extremely friendly, professional, and clearly knew his stuff. He explained what was being fixed, replaced several parts on the spot, and stuck to the agreed fixed price. We also really appre... See more

Rated 5 out of 5 stars

Margret and Mary amazing in scheduling us in at such a late request. Always willing to help and ensured we got Bolier sorted before Christmas. Much appreciated. Would highly recommend this company as... See more

Rated 5 out of 5 stars

Brian the engineer did a very thorough job and left no stone unturned to diagnosis exactly what was wrong with boiler. He's a very pleasant man to deal with and would highly recommend him. And Mary wa... See more


Company details

  1. Home & Garden

Information provided by various external sources

Vokèra by Riello has been providing heating and hot water solutions for over 35 years. The range today includes domestic gas boilers (combi, system and open vent), gas water heaters and commercial heating solutions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

206 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(206)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding service - Vokera

Bless the days when you get excellent support from a service company. Viridus Energy is one of these companies. From the moment I made contact with a Vokera home boiler issue until it was resolved I could not fault them. Initially the phone support and ultimately the engineer that called to my home were superb. This was a 5 Star plus service. Thank you.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Margret and Mary amazing in scheduling…

Margret and Mary amazing in scheduling us in at such a late request. Always willing to help and ensured we got Bolier sorted before Christmas. Much appreciated. Would highly recommend this company as we have been with them now for 19 years.
Service Engineers are always professional and knowledgeable in resolving any issues around the heating systems. Again would highly recommend and service from this company. Thanks again for your support. Happy Christmas

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Warm agai



From the phone call to Margaret to the arrival of Liam to sort the boiler was a great experience. Highly recommend.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Great job!

Brian came to the rescue this morning and got the boiler up and running . He gave us great tips about the boiler. Very professional and friendly.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

As a long established customer of…

As a long established customer of Vokera's and have an ongoing annual service contract, I have never been let down by the Company. Our appointed engineer Brian was excellent. He loves his boilers!! His knowledge, enthusiasm and attention to detail was next level. Only downside was length of time (10 days) it took from troubleshoot, to parts delivery and finally to resolution.

26 November 2025
Unprompted review
Rated 1 out of 5 stars

Vokera boiler vision plus 30s

Vokera boiler vision plus 30s , fitted 3 years ago and had failed system pressure sensor , didn’t cover warranty because missed one service,
Very poor and cheap build quality boilers , aluminium and brass parts replaced by cheap plastic parts, avoid it all cost, regretted now have business with vokera.

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Thanks to Gary

Gary just carried out the annual service of my Vokera boiler. All good now thanks to regular servicing and maintenance.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Brian, a highly recommendable engineer

Brian, the engineer called and promptly identified the problem with my boiler and proceeded to repair it, without issue. He's pleasant and very helpful guy and I got the impression there's nothing he doesn't know about the boilers. I couldn't recommend him highly enough and I'll be looking for him to come and service the boiler this time next year

10 November 2025
Unprompted review
Rated 5 out of 5 stars

My boiler broke down.

My boiler had a problem which Brian(the engineer) resolved swiftly without any part replacement (resulting in a refund). Overall a great experience.

10 November 2025
Unprompted review

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