We ordered some business card using a Vistaprint template. We didn't notice the white line on the grey/black background and all of our cards had this line which detracted from the design. Edwin Arn... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I found their design platform extremely difficult to navigate and produce a quality outcome. Fortunately, unlike myself, the VistaPrint staff know exactly what they are doing and their help was amazin... See more
I just had a callback trying to assist me in getting into my really really old account. It was not possible but for over 30 minutes he tried to look up 3 old emails associated with accounts etc. i th... See more
I am so grateful to the wonderful assistance I had in making my new business cards look a bit more engaging today. Exceptional support chatting to two knowledgeable & efficient humans, which is a rare... See more
Company replied
4.6
Excellent
1K reviews
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Great quality and timely deliverr
This is the 2nd time I have organised memorial t-shirts for our group for the March for Melanoma . Extremely happy with our t-shirts, the quality is good and the timely manner we received them also was great . I have previously ordered my work uniforms for my business also and love them . I missed a call from Patrick Roy regarding feedback but I hope he sees this. Thanks very much
25 March 2026
Unprompted review
Reply from VistaPrint
We’re honored to have been part of your memorial t-shirts for the March for Melanoma, and it’s wonderful to hear that both the quality and delivery met your expectations. It also means a lot that you’ve trusted us with your work uniforms as well. We’ll be sure to pass along your message to Patrick—he’ll be glad to know you shared your feedback here!
Thank you for your continued support—we’re always here whenever you need us.
I am so grateful to the wonderful…
I am so grateful to the wonderful assistance I had in making my new business cards look a bit more engaging today. Exceptional support chatting to two knowledgeable & efficient humans, which is a rarer thing these days with AI. Following completing my cards I had further support when I couldn’t change a background colour for a car magnet I was designing. Thank you for your amazing help, super impressed & highly value this human touch to what vistaprint offers.
24 March 2026
Unprompted review
Reply from VistaPrint
We’re absolutely delighted to hear how grateful you felt for the support you received while working on your business cards and car magnet. It’s wonderful to know that our team was able to make your designs more engaging and assist you every step of the way.
Providing knowledgeable, efficient, and genuinely human support is something we truly value, so your recognition means a lot to us—especially in today’s increasingly automated world. We’ll be sure to pass along your appreciation to the team members who assisted you.
We’re thrilled you’re impressed with your experience, and we look forward to helping you with your future projects!
Great experience with the help from…
Great experience with the help from Juliet about design. Really happy with that!
23 March 2026
Unprompted review
Reply from VistaPrint
We are truly delighted that our customer care team could offer the assistance you needed with such care and efficiency. We are eager to do more business with you again.
Very happy & satisfied
I ordered a T-shirt with left chest and full back logo. I am extremely happy with the outcome.
Brilliant service. High quality products and printing. Very helpful in helping me adjust my logo for printing.
Fast turnaround from time I placed the order to the time it arrived on my doorstep.
Affordable prices, and a very friendly, professional,and helpful team.
I Highly Recommend VistaPrint for your one off, or multiple printed items.
I will definitely be having more items printed by VistaPrint.
21 February 2026
Unprompted review
Reply from VistaPrint
Thank you so much for sharing your wonderful feedback. We’re delighted to hear that you are very happy with your T‑shirt order and that both the left chest and full back logos turned out exactly as you hoped. It’s great to know you found our service helpful in adjusting your logo for printing, and that the quality, turnaround time, and affordability met your expectations.
We truly appreciate your recommendation and your kind words about our team’s professionalism and support. Your satisfaction means a lot to us, and we look forward to helping you with more printed items in the future.
Great customer service and amazing results!
Benjamin was a great help with my multiple book order for a school event. He notified me when the order went through, when it was sent out and when it arrived. The books looked amazing! great printing and fast delivery- a very trusted and reliable company will keep using Vistaprint for my print orders.
14 March 2026
Unprompted review
Reply from VistaPrint
Thank you so much for your kind words! We’re delighted to hear that Benjamin was able to support you throughout your multiple book order and keep you updated every step of the way. It’s also wonderful to know that the books turned out amazing and arrived quickly for your school event.
Best service
I had trouble designing my flyer but with the on line chat they managed to make it all so easy
So thank you so much
20 March 2026
Unprompted review
Reply from VistaPrint
Thank you for your review submission. We're so happy you had an amazing experience with customer care, and we look forward to doing business with you again. Thank you for ordering your flyers from us.
Memories in Print
Louie Christian was who made my experience great.
Companies like Vista appreciate the soul of their business comes from the integrity of people like Louie Christian.
In one phone call he turned my project into a reality with his guidance and expertise.
Sincerely
Lucy Freestone
18 March 2026
Unprompted review
Reply from VistaPrint
Thank you for sharing this wonderful feedback! We’re thrilled to hear that Louie made such a positive impact on your experience. It’s truly great to know that his guidance and expertise helped turn your project into a reality in just one call. We’ll be sure to pass along your appreciation.
Exceptional service
My experience with Louie was unbelievable, he was so patient with me, I order car magnetic signs ect, and he was really really helpful, I was so pleased with the end result, thanks again Louie, john woods, Australia.
18 March 2026
Unprompted review
Reply from VistaPrint
Your kind words about our customer care team mean a great deal, and we’re thrilled they were able to assist you so well.
I have used VistaPrint for almost 7…
I have used VistaPrint for almost 7 years, I've only ever had one issue and they fixed it up within 1 email to them, their customer service is exceptional - especially Louie.
Highly recommend VistaPrint for any printing needs.
18 March 2026
Unprompted review
Reply from VistaPrint
Thank you so much for your kind words and for being a loyal VistaPrint customer for almost 7 years! We’re thrilled to hear that Louie and our team were able to resolve your issue quickly and that your experience has been exceptional. Your recommendation means a lot to us, and we look forward to supporting all your printing needs for many more years to come!
Great customer service
Juliet was amazing with helping me fix the QR code issue which ended up being my fault in the end. Great customer service and great outcome.
17 March 2026
Unprompted review
Reply from VistaPrint
We are pleased to hear that you are happy with the final results of your cards.
seamless process, very helpful
Mary Grace helped me design a personalised journal and car sticker she was amazing and helped make he process so seamless - thank you!
17 March 2026
Unprompted review
Reply from VistaPrint
Thank you for your review submission. We're so happy you had an amazing experience with customer care, and we look forward to doing business with you again. Thank you for ordering your journal and car sticker from us.
Thanks VistaPrint for such great…
Thanks VistaPrint for such great communication and your customer guarantee that allowed me to do a re order of my business cards after receiving them and being unsatisfied with the product design.
2 March 2026
Unprompted review
Reply from VistaPrint
We’re glad that our support representatives were able to offer helpful and timely assistance. Ensuring a smooth and professional experience is always our priority.
Responsive customer service
I have made a wrong order on the size of a foamboard and I have get in touch with the live chat team and they have resolved and provided the best option to achieve my goal in a very prompt and effective way. I am so impressed with this platform and the crew behind this. Will absolutely re-visit again for my next print.
15 March 2026
Unprompted review
Reply from VistaPrint
Thank you for sharing your experience with our Foam Board service. We’re so glad to hear that our live chat team was able to quickly resolve the issue and provide the best option to meet your needs. Your kind words mean a lot to us, and we’re delighted that the support you received made such a positive impression.
We truly appreciate your trust and look forward to helping you with your next print project.
SERIOUSLY THE BEST PRINTING COMPANY IN…
SERIOUSLY THE BEST PRINTING COMPANY IN THE WORLD
Dealt with Many others NONE EVEN COME ANYWHERE CLOSE
OUTSTANDING WEBSITE Easy to use and design EVEN FOR A novice like me
DELIVERS AS PROMISED ON TIME AND AHEAD OF TIME
EVEN WHEN A VERY LARGE 5 XL T SHIRT HAD TO BE MADE ESP WAS TOLD IT WOULD BE THE 17TH AND ARRIVED ON THE 12TH JUST IN TIME FOR THIS PERSON WHO WAS LEAVING AUSTRALIA STUNNED me
THANKS VISTA PRINT YOU ARE A GOD SEND..saved sending a parcel OS Mike
12 March 2026
Unprompted review
Precious Joyce D was very efficient and…
Precious Joyce D was very efficient and helpful.
11 March 2026
Unprompted review
Reply from VistaPrint
We are delighted to know that our support team delivered the level of service you were expecting. Maintaining efficiency and professionalism is very important to us.
Patrick Roy.
Patrick Roy.
I was very happy with the speed I received all my goodies. However, the tshirt printing was not great quality. I would not print on black again. I would like a few more tshirt colours to choose from, such as light pink... a few more feminine colours would be great. The products printed on paper/card were great for the price.
2 February 2026
Unprompted review
Reply from VistaPrint
Thank you for sharing your feedback with us! We are delighted to hear that you were pleased with the delivery speed and the quality of your paper and card products. We aim to provide a seamless experience, and we appreciate you highlighting what went well.
We sincerely apologize that the print quality on your black T-shirt did not meet your expectations. We also appreciate your specific suggestion regarding our color palette; adding more feminine options like light pink is a wonderful idea, and we have shared this request with our product development team for future consideration.
To help us make this right, we would love to review your order and find a solution for the T-shirt. Currently, we are unable to locate your account details as the email address used for this review does not match our recent records. Please feel free to reach out to us at anzreviews@vista.com with your order number and a photo of the print quality.
If you would like to explore our current range of apparel colors or need assistance with a new design, you can also visit our Help Centre for real-time support here:
https://www.vistaprint.com.au/customer-care/help-centre/
We look forward to hearing from you and restoring your confidence in our custom apparel.
Great quick service easy app management
Great quick service
Easy to manage orders with access to layout options to suit my needs
Always pleased with the outcome of our flyers.
The flag was a little thinner than expected -as in wider than expected
But still happy with design outcome
10 March 2026
Unprompted review
Reply from VistaPrint
We’re thrilled to hear you’re pleased with the service and the ease of managing your orders, as well as the outcome of your flyers. We also appreciate your note about the flag’s thickness, and please be assured that your feedback will be shared with our teams for future product enhancement.
Business cards more than 2 weeks processing time
I have been a customer for 15 yeras. And it was fast, great, helpfull service. Now i need a business cards delivered to Perth. Apparently it takes 2 weeks as fast track i have to pay 20$ extra . I spoke with regular customer service not based in Australia and apparently there is no Australian phone number to contact, than with chat lady who told me it is as it is . Use office works or local companies, faster and cheaper
5 March 2026
Unprompted review
Reply from VistaPrint
Thank you for being a loyal customer with us for 15 years. We truly appreciate your long-standing trust in our services, and we sincerely regret that your recent experience regarding the delivery timelines for your business cards to Perth did not meet the high standards of speed and support you have come to expect from us. We hear your concerns regarding the shipping costs and the assistance you received, and we would like the opportunity to review this further and restore your confidence.
To assist you properly, we currently need to locate your account details, as your registered VistaPrint email address was not included with this review. We have sent a request for this information to you directly, or you may provide those details via email at anzreviews@vista.com. We value the time you took to reach out, and we are eager to look into your order history to see how we can better support your needs.
If your request is time-sensitive or if you would prefer to speak with our Australian-based support team directly, please feel free to call us at 1800-864-973. You can also find real-time assistance through our Help Centre here:
https://www.vistaprint.com.au/customer-care/help-centre/
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