Village Vets Formby and Crosby Reviews 

193
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the entire team of receptionists, nurses, and veterinarians for being exceptionally friendly, caring, and professional during every single visit. Many consumers emphasize that animals are treated with immense warmth, making pets feel comfortable and relaxed in the clinic. People deeply appreciate how thoroughly veterinarians explain treatments and medical procedures, ensuring owners feel fully informed, confident, and completely at ease. Reviewers also highlight the clean facilities, modern surgeries, and the wonderful convenience of quick appointment scheduling, even on short notice when emergencies arise.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing the entire team as welcoming, kind, and... See more

Service

Customers consistently note positive experiences with service, highlighting that pets are made to feel... See more

Customer service

Customers report highly positive experiences with customer service, consistently feeling listened to and... See more

User experience

Users describe positive interactions with user experience, consistently praising the kind, caring, and... See more

Facilities

Reviewers mention positive feedback about facilities, noting that the surgery is clean, modern, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Megan Davies is pleasant and personable and takes time to explain issues. Clearly very knowledgable and helpful. I have full confidence in the practice. Behind reception sometimes feels a bit chaotic... See more

Rated 5 out of 5 stars

Polly is a very anxious dog especially when visiting new places and of course the vets. The time that has been spent by the vet nurses and vet Gaynor has paid dividends and Polly is now much calmer.... See more

Rated 5 out of 5 stars

Unfortunately I had to attend the village surgery with my dog Alfie, not something you want to do.. I emailed them with my request to see a vet, I was seen within 1hr from request. Everyone are s... See more

Rated 5 out of 5 stars

I’ve been with Formby Village Vets and Crosby for several years now. Both of my cats have been under Helen’s care for years and she is so great with them. I wouldn’t take my furbabies anywhere else!... See more


Company details

  1. Veterinarian

Written by the company

Your Pet’s Health, Our Priority Exceptional Vet Care, Anytime You Need It Experience the care of our multi-award-winning, independently owned and family-run, MEMBERSHIP-ONLY practice, where we offer comprehensive and compassionate care for your pet, with a personal touch. We also understand that your busy schedules can make it hard to remember regular check-ups, vaccines and treatments so we send you regular reminders allowing you to fully enjoy the companionship of your beloved pet. With our members-only practice, you get regular check-ups, parasite protection, and unlimited consultations with our vets or nurses – all included. Our membership ensures your pet receives comprehensive, proactive care, allowing you to focus on the joy they bring into your life.


Contact info

4.9

Excellent

TrustScore 5 out of 5

193 reviews

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4.9

All reviews

(193)

193 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

Reception staff are excellent both on telephone and in person. The surroundings, the "feel" of the place is friendly, laid back and calm - my cockapoo Martha actually goes in with a wagging tail. All the vets we have seen are excellent - kind, professional, thorough, and knowledgeable - Martha particularly has taken a shine to Christina. Although we saw Ben on Monday and he is very lovely. Martha was very cooperative during her examination - I think my little Martha has a "vetish" for vets 🤫

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Really friendly practice

Really friendly practice, never feel rushed in appointments. The vet always listens and is considerate. As being our first dog we have limited knowledge. No question is ever an issue even my really silly ones. Appointments are always made where possible to provide continuity of care.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and great service

Always willing to help and squeeze you in on short notice if they can, wonderful team who truely do care for your pets, always understanding and willing to help.
10/10 will always reccomend

22 October 2025
Unprompted review

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