Sarahemilywear Reviews 

120
•
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 120 reviews, most reviewers were let down by their experience overall. Many people strongly complained that the delivered clothes are made of cheap polyester and look completely different from the advertised pictures. Consumers frequently received shapeless and poorly made garments that felt totally inferior to what was expected. Some reviewers were not happy with the misleading online presentation and the very complicated return process. Individuals trying to secure a refund were often told to pay expensive shipping fees to send items back abroad, or were offered small partial payouts instead. Buyers expressed frustration about the difficulty in getting proper support after multiple attempts.

What people talk about most

Product

Customers consistently note negative experiences with product quality, reporting that garments are made from... See more

Quality

People report negative experiences with quality, expressing deep disappointment over items that are... See more

Return policy

Users describe profound frustration with the return policy, noting that despite website claims of easy local... See more

Refund

Reviewers express profound dissatisfaction regarding the refund process, frequently describing it as nearly... See more

Website

Consumers express deep dissatisfaction with the website, frequently describing it as misleading. Reviewers... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Complete utter scam company. Depicted as family run cute photo in front of shop. No shop! Online China rubbish no linen to be found cheap polyester nothing like description or photos. Offered 30... See more

Rated 1 out of 5 stars

Sorry I had to give even one star. 😐 Horrible experience. Awful shiny cheap fabric in the dungarees. I see another online company selling the same product. Website all shiny - almost too cute t... See more

Rated 1 out of 5 stars

As all previous reviews state this is a complete scam selling appalling clothes made of polyester and spandex, that bear no resemblance to those advertised on the website. There is no mention before p... See more

Rated 1 out of 5 stars

Shocking!!! The quality of the dungarees purchased were nothing like the portrayal on the website. I am stopping my payment as luckily I purchased on a credit card. Yes, agree with other review... See more


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1.2

Bad

TrustScore 1 out of 5

120 reviews

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No history of asking for reviews

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1.2

All reviews

(120)

120 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT BUY FROM THEM

AI scam from China. Now changed their name to Isabellavigne. Garment is absolute rubbish. Awful fit, thin synthetic material. No chance of getting a refund. NO STARS!

1 May 2026
Unprompted review
Rated 1 out of 5 stars

Do not use this site

Only giving one star as unable to review with a zero rating.
Items purchased earlier this year. A dress, that when I tried it on my toddler granddaughter asked if it was Grandads dress! It was shapeless and huge!
The dungarees i ordered were completely see through - so not fit for purpose.
When I enquired about returning I was offered 15% off.
After numerous emails I returned the items to China on 29/4/26. Today is the 19/8/26 and I am still waiting for my refund. Surprisingly the company appear to have stopped responding to my emails!

3 April 2026
Unprompted review
Rated 1 out of 5 stars

Hi everyone would just like to confirm

Hi everyone would just like to confirm that Sarah Emily wear is firmly in the hands of the BBC watchdog team I have co hosted many on line meeting hosted by Chris Harper saying thank you to many mentioning should place in the hands of BBC Watchdog thanks to all

22 January 2026
Unprompted review
Rated 1 out of 5 stars

Still a scam scam let's supply shite…

Still a scam scam let's supply shite from China
We overtime have hosted many online forums, to date we beleive around 17 to 18 thousand UK purchases have all been caught out, these numbers are increasing by this company. Interistingly to best feedback we had was from buyers & merchandisers from some high end to medium ladies fashion outlets couldnt beleive
the standard of quality for the dungarees mentioned that polyester wafer thin material would not make the grade as garment lyning for there busines

13 February 2026
Unprompted review
Rated 1 out of 5 stars

complete scam - raise a chargeback with card provider

If I could have left a review without a star I would. Complete scam - nasty fabric - not as described at all. They require you to ship back to China at your cost and may offer you a fraction of a refund if you do. BUT if you paid by credit card, you can raise a 'dispute chargeback' with your card provider. They will refund you and claim back from the vendor's bank. Make sure you keep all correspondence. My card provider was super helpful and I got all my money back without having to ship.

27 April 2026
Unprompted review
Rated 1 out of 5 stars

Sorry I had to give even one star!

Sorry I had to give even one star. 😐
Horrible experience. Awful shiny cheap fabric in the dungarees.
I see another online company selling the same product.
Website all shiny - almost too cute to be true. ‘Family business.’ They ought to be ashamed. Bet there’s a warehouse in China full of returns that they resell.
I put the substandard garment in a charity bin. Wouldn’t be seen dead in those cheap things.

15 May 2026
Unprompted review
Rated 1 out of 5 stars

This is a sham company

This is a sham company - only bought from them as I have severe allergy to polyester and they marketed their clothing as cotton / linen. When items arrived they were cheap nasty polyester, badly made. I returned them to CHINA over 5 weeks ago as I wouldn’t accept a paltry 15% refund and the items are still supposedly sitting waiting for customs approval. Complete disgrace .

14 May 2026
Unprompted review
Rated 1 out of 5 stars

Not as described

The dungarees were advertised to give the impression that this is a UK company. However when they arrived the material was polyester/spandex, zero cotton and the pattern was printed on. They were quite large too. I cannot fault the communication BUT, the return address was China, it was too expensive to return as you can only do it with track and trace. The refund offered was 20% if I kept them, It was financially not viable to return to China so reluctantly I accepted the refund. I felt the whole experience was sadly a disappointment.

30 April 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY! Totally dishonest set up, dungarees not at all as illustrated. Chinese company selling these, not UK based at all - a total SCAM 😞

6 June 2026
Unprompted review
Rated 1 out of 5 stars

Scam rubbish

Complete utter scam company.
Depicted as family run cute photo in front of shop.
No shop!
Online China rubbish no linen to be found cheap polyester nothing like description or photos.
Offered 30% refund or return to China and no guarantee they receive..still waiting for refund
DO NOT BUY!!!

23 April 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM SARAH EMILY WEAR

My experience is the same as everyone else. This is a scam to get money out of you. Although the goods are described as being made of cotton they are predominantly polyester. Cheap and badly made. When I enquired about a return they have to be returned to China where their warehouse is based. At first I was offered 10% as a refund and keep them. Then I was offered 15%. Please DO NOT BUY FROM THEM. Their marketing is second to none but everything is a lie.

7 May 2026
Unprompted review
Rated 1 out of 5 stars

Dungarees were nothing like advertised

Dungarees were nothing like advertised. Picture and description showed embroidered cotton dungas—what arrived was printed polyester, full of static and very badly made, shipped from China. Not a British company as led to believe. Total scam!

22 May 2026
Unprompted review
Rated 1 out of 5 stars

In agreement with all other reviews

In agreement with all other reviews. Utterly diabolical garments, no labels, just like baggy thin tents and no indication beforehand that returns were to China. No means of contacting anyone to complain so we should get Watchdog involved. Can’t believe I was taken in by this utterly fraudulent company.

15 May 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE !!

BEWARE !!! Don’t buy anything from this company. Total scam. Goods are absolute crap. Not based in the UK. Manufactured and shipped from CHINA. As others have said if you want a refund you won’t get one. You have to ship the goods back to China at your own cost, including all the customs duties and everything else involved. Material of the goods polyester not cotton. Very inferior quality. I guess I have wasted my money !! I would give ZERO stars if I could. Be warned !!!!!!!!!

13 May 2026
Unprompted review
Rated 1 out of 5 stars

If it were possible I would award no…

If it were possible I would award no stars. This company is fraudulent, selling inferior substandard clothes that are not as advertised. They are not a family UK based business as advertised and It is not possible to get a refund and I would strongly urge that no one buys anything.

24 April 2026
Unprompted review
Rated 1 out of 5 stars

I got taken in!

I got taken in!! What an absolute disappointment when my item arrived. Absolutely NOT anything like what the site portrayed. Can’t even use the dungarees as a duster …… too much static in the thin, limp material.

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Its a scam

Its a scam, DO NOT BUY.
RUBBISH MATERIAL
RUBBISH COMPANY
REFUSE TO REFUND UNLESS YOU POST TO CHINA
NOT A BRITISH COMPANY
FALSE, FALSE, FALSE

20 May 2026
Unprompted review
Rated 1 out of 5 stars

Utter rubbish!!!! Do not buy from this company unless you have money to lose.

If there was an option for no stars I would have selected it. I purchased a pair of dungarees from their Facebook advert, what eventually arrived was rubbish, the fabric was so flimsy and certainly not as described, the shape was completely different to that advertised, a clown would have turned their nose up! I contacted Sarah Emily and asked to return them and was told I had to send them back to their supplier in China (postage was over £25) I told them I was not happy and was instead, offered 15% refund and later 20% and to keep the product (as if i wanted to). So, I contacted my bank who investigated my purchase with Sarah Emily, they put in place a reverse transaction and my money was just confirmed as refunded in full. I give this information just in case anyone else wants to use this route.

21 May 2026
Unprompted review

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