Village Vets Formby and Crosby Reviews 

193
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the entire team of receptionists, nurses, and veterinarians for being exceptionally friendly, caring, and professional during every single visit. Many consumers emphasize that animals are treated with immense warmth, making pets feel comfortable and relaxed in the clinic. People deeply appreciate how thoroughly veterinarians explain treatments and medical procedures, ensuring owners feel fully informed, confident, and completely at ease. Reviewers also highlight the clean facilities, modern surgeries, and the wonderful convenience of quick appointment scheduling, even on short notice when emergencies arise.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing the entire team as welcoming, kind, and... See more

Service

Customers consistently note positive experiences with service, highlighting that pets are made to feel... See more

Customer service

Customers report highly positive experiences with customer service, consistently feeling listened to and... See more

User experience

Users describe positive interactions with user experience, consistently praising the kind, caring, and... See more

Facilities

Reviewers mention positive feedback about facilities, noting that the surgery is clean, modern, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Megan Davies is pleasant and personable and takes time to explain issues. Clearly very knowledgable and helpful. I have full confidence in the practice. Behind reception sometimes feels a bit chaotic... See more

Rated 5 out of 5 stars

Polly is a very anxious dog especially when visiting new places and of course the vets. The time that has been spent by the vet nurses and vet Gaynor has paid dividends and Polly is now much calmer.... See more

Rated 5 out of 5 stars

Unfortunately I had to attend the village surgery with my dog Alfie, not something you want to do.. I emailed them with my request to see a vet, I was seen within 1hr from request. Everyone are s... See more

Rated 5 out of 5 stars

I’ve been with Formby Village Vets and Crosby for several years now. Both of my cats have been under Helen’s care for years and she is so great with them. I wouldn’t take my furbabies anywhere else!... See more


Company details

  1. Veterinarian

Written by the company

Your Pet’s Health, Our Priority Exceptional Vet Care, Anytime You Need It Experience the care of our multi-award-winning, independently owned and family-run, MEMBERSHIP-ONLY practice, where we offer comprehensive and compassionate care for your pet, with a personal touch. We also understand that your busy schedules can make it hard to remember regular check-ups, vaccines and treatments so we send you regular reminders allowing you to fully enjoy the companionship of your beloved pet. With our members-only practice, you get regular check-ups, parasite protection, and unlimited consultations with our vets or nurses – all included. Our membership ensures your pet receives comprehensive, proactive care, allowing you to focus on the joy they bring into your life.


Contact info

4.9

Excellent

TrustScore 5 out of 5

193 reviews

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4.9

All reviews

(193)

193 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic vet

We have been using Formby Village Vets for over 10 years. Their service and staff are excellent and trustworthy. Always able to fit us in at short notice, friendly and professional. I would fully recommend them.

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and caring

I was seen at short notice, after only calling the surgery half an hour beforehand, as usual I was made to feel very welcome as soon as I arrived. The whole team are absolutely fantastic and I can’t praise them highly enough for the quality of care, expertise and friendliness

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent vets practice

Excellent vets practice. Unfortunately my cat has had lots of problems recently and has been to the practice many times. Everyone is very professional and friendly, I especially like that I can see the same vet which is good for continuity when dealing with ongoing problems. Thanks to all the team and special thanks to Bronagh who has been caring for my cat.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Christina and the team at Crosby

Christina and the team at Crosby have always looked after myself and my cat Reject with her professional knowledge ensuring Reject got the correct treatment for her condition.

The reception staff are fabulous they are friendly and efficient

23 July 2026
Unprompted review
Rated 5 out of 5 stars

My dog Duncan loves going to the vets

My dog Duncan loves going to the vets, as he made a fuss of by all the staff and vets. Everyone in there is very friendly and I would highly recommend Crosby vets to anyone. They look after Duncan very well and are there to help in anyway they can. Vet Christina was great with Duncan when he had his booster and answered all the questions I asked . Overall I’m very happy for Duncan to be at this vet practice ..

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Village Vets is such an amazing vets

Village Vets is such an amazing vets. Still a family run business and every time you go in there it feels it They know Peggy and fuss over her. When you see the vet they're so welcoming and knowledgeable. It can't be an easy job working in a vets but they make it look easy. I trust them implicitly. Wouldn't go anywhere else

20 July 2026
Unprompted review
Rated 5 out of 5 stars

A good vets that really care for your pet

I have used Village Vets in Formby for years and really appreciate their friendly staff and caring attitude. Being a family owned business was one of the main reasons I go to them ,rather than a corporate entity.
I would thoroughly recommend Village Vets to anyone wanting a professional service with a caring outlook.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Always welcoming

It’s tough walking past the surgery in Formby as our dog pulls to go in for a cuddle and a biscuit ! We always feel listened to whatever we are in for and they check everything thoroughly
The waiting room is spacious and not too busy so think a nervous dog would feel comfortable and they are always happy just for pop ins to get weighed or to just sit and enjoy a calm place

20 July 2026
Unprompted review
Rated 5 out of 5 stars

A great vet

A great vet. Always very knowledgable, so caring and respectful of each animal. Always is very honest with the owners.
On arrival always welcomed with friendliness and respect, as is the dog/cat etc.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Best vet in the world!

Village Vets is the best vet service you could ever hope for ….
No matter what disasters befall my chocolate Labrador, the service, attention, kindness, devotion, dedication and expertise lavished upon her ( and me) know no bounds.
I can ALWAYS get an appointment when I need one.
I ALWAYS get the best possible advice.
I can ALWAYS get as many appointments as needed to follow up on treatment.
The vets are ALWAYS thinking of alternative therapies we can use.
The vet nurses are the most kind, knowledgeable and delightful team you could meet.
The receptionists are part of the vet family… so attentive to us when we arrive (particularly with the gray bones) , and all the calls they receive.
I use both Crosby and Formby.
In addition I can use Vidivet for free, and can send photos and updates on PetsApp.

AND… they go out of their way to help sort out insurance claims and keep costs down as much as possible.

Inexpensive and utter peace of mind… until the next Labrador adventure/disaster ..

Thank you Village Vets. A true 5 star service.

⭐️⭐️⭐️⭐️⭐️

Rosalin and Bonnie ❤️❤️❤️❤️❤️❤️❤️

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Kind and caring vet

The kind and caring vet, Helen, took a personal interest in my dog and treated her gently and with dignity. She explained what the condition was and carefully put forward options. She took time to talk and listen and to reassure my dog, who felt nervous.
The office staff were helpful and the nurse who passed through the waiting area was friendly.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

This is only going to be the vets for…

This is only going to be the vets for you if you want clever, smart, kind and gentle care. Knowledge off the charts, state of the art equipment, exceptional value and staff that provide an individual approach not generic care- they literally understand my dogs personality and foibles and cater to her needs rather than copy and paste treatments. The ONLY place I would go after having animals for 40 years. Top tip: join the VIP CLUB and you will save a fortune. Absolute 5 star gold standard compassionate modern vet surgery.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent veterinary care

Always welcoming and friendly. Lovely surgery and facilities. Consultations unrushed. Excellent veterinary care. Continuity of care .. able to see the same vet/s and nurse/s. Highly recommend.

10 July 2026
Unprompted review

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