Vickery Estate Agents Reviews 

762
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and commitment, making interactions pleasant and productive. The service provided is frequently described as outstanding, with many appreciating the exceptional customer service and guidance throughout the process. Reviewers highlight excellent communication, noting that they were kept well-informed at every stage, even when there was little to report. The team's quick response times and accessibility, whether by phone or email, ensured a smooth and stress-free experience for many.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

Customers consistently note positive experiences with service, describing it as professional, supportive, and... See more

Customer service

Customers had positive experiences with customer service, highlighting the exceptional communication and... See more

Response time

Consumers consistently report positive experiences with response times, highlighting quick and efficient... See more

Customer communications

People report positive experiences with contact, highlighting the professionalism and diligence of the staff.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant service and support from Vickery! Edward on the estate agent side and Vidya and Lorraine on the solicitor side have provided an outstanding service. Wouldn’t use any other company... See more

Company replied

Rated 5 out of 5 stars

Vickery in Lightwater provided a professional service from Day 1 when we first met. We were kept informed of every viewing, received feedback and held timely reviews with Richard on progress. Once... See more

Rated 5 out of 5 stars

From start to finish, the team at Vickery in Fleet went above and beyond to support us through both the sale of our old home and the purchase of our new one. Jordan and Sarah were exceptional - friend... See more

Company replied

Rated 5 out of 5 stars

I used the Vickery branch in Camberley to sell my parents property. The service was professional throughout and I was kept informed at every stage. After the first sale fell through due to a break in... See more


Company details

  1. Real Estate Agency

Information provided by various external sources

Vickery and Company are leading Letting and Estate Agents in Camberley, Farnborough, Fleet, Frimley, Lightwater, Westend, and Bagshot. Visit our website today to book a free market appraisal


Contact info

4.9

Excellent

TrustScore 5 out of 5

762 reviews

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No recent history of asking for reviews

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4.9

All reviews

(762)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

highly recommended

The friendly team made the process very straight forward even with my credit history. Helped every step of the to ensure everything was ready for when I moved in

22 April 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Agent

We had weekly contact from Richard at Vickerys updating us step by step on the progress of our purchase. Richard was extremely personable, knowledgeable and professional we would not hesitate to recommend Vickery and Co to our family and friends. We have bought and sold numerous properties over the years and no agent has matched Vickery & Co.

22 April 2024
Unprompted review
Rated 5 out of 5 stars

House sale

Thanks very much to Edward and Evie at the Frimley office for completing my sale in challenging market conditions. Good early discussions supported a realistic marketing price and strategy with excellent levels of contact and updates provided during the marketing process and more importantly right through to completion. Thank you both.

25 March 2024
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Mr Johnson,

Thank you for taking the time to leave this brilliant five star review for myself and Evie! It has been a pleasure to have acted for you and I am very pleased to hear you have been happy with the levels of contact and marketing strategies provided to yourself.

We wish you all the very best in the future!

Kind regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

A good overall professional service

A good overall professional service. Communication was good and their staff were cheerful and kept us informed of progress.

4 April 2024
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Mr Challis,

Thank you for leaving this five star review, I am very pleased to hear we have been able to provide a professional service and have kept you informed throughout the process.

Should you need anything else in the future, please don't hesitate to get in contact.

Kind regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

A great selling & buying experience with Vickery's

Richard at Vickery Camberley has recently supported us through selling our old home and buying a new build. He has guided us through a difficult time in the property market with sound professional advice, backed up by thorough research to establish a realistic selling price. We moved into our new home 1 week ago and we couldn't be happier. Thanks to Richard and his team for a great experience.

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Fleet office experience

We got in touch with the Fleet office to view a rental property as we were looking to move somewhere bigger. Only I could attend the viewing due to my partners work commitments and I met Sarah who showed me round. She is informative, pleasant and I felt well informed about the property so I could paint a picture of what it was like to my partner. We agreed to put an offer in which was accepted the same day and Sarah as kept up contact since. Thank you for making the process so simple and stress free.

13 February 2024
Unprompted review
Rated 5 out of 5 stars

Sarah Morris 10/10

Sarah Morris helped me with my paperwork and understanding how my tennancy worked. She was prompt with her replies and didn’t complicate anything, making for a smooth transition into my first home. Sarah’s was polite when I visited the office and made me feel welcomed. She was excited for me and remembered details about me throughout our engagement. Collected the keys was nervewracking for me but Sarah made me feel comfortable and positive. Thanks Sarah for great customer service.

30 January 2024
Unprompted review
Rated 5 out of 5 stars

In safe hands from start to finish

From start to finish, Vickey's were very professional, informative and helpful in managing the sale of the property. I was contacted by phone once a week to keep me updated on the progress plus emails on relevant points. The whole team were easy to liaise with and I would feel to be in safe hands if I use their services again.

9 February 2024
Unprompted review
Rated 5 out of 5 stars

Edward and the team where absolutely…

Edward and the team where absolutely superb with the sale of my mothers house. They were kind, courteous and very respectful. Edward kept us informed throughout the process - and quite frankly I’m certain his diligent process of keeping on top of everything is what made the sale happen.

I wouldn’t hesitate to recommend Vickery.

7 February 2024
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Paul,

Thank you for taking the time to leave this review, it was an absolute pleasure to have acted on your mothers and the rest of the family's behalf. I do hope your mother also enjoys her new home.

Myself and the rest of the team wish yourself and your mother all the very best for the future and if there is anything else we can do to help, please don't hesitate to get in touch.

Kind regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

Edward has been excellent in his…

Edward has been excellent in his approach to selling our home has always been professional and courteous to us and with his experience it made the move easy would highly recommend him and his team to sell your property.

12 January 2024
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Mr & Mrs Horton,

I am delighted myself and the team have provided an 'excellent' approach when assisting with the sale of your home, it is a real pleasure to have acted for you.

If we can be of any further assistance, please do get in touch.

Kind regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

George B at Fleet got the job done

George B was professional and courteous with a great sense of humour which helps when selling a house. Even when our lawyers got hit by a cyber attack he remained calm. Would recommend George and the Fleet team.

21 December 2023
Unprompted review
Rated 5 out of 5 stars

Incredible Customer Service

Incredible Customer Service - Perfect! From start to finish George and Jordan from Fleet office were amazing - they were both incredibly efficient and nothing was too much trouble, I can honestly say it's the BEST experience i have ever had in purchasing a house - highly recommened and well done guys - You were both amazing - thank you!

2 January 2024
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Tiffany,

Thank you for taking the time to leave a positive review of your experience with the team here in the Fleet Office.

It has been a pleasure working with you and your family and we wish you the best of luck in your new property.

Kind regards,

Jordan Richards
Senior Client Manager

Rated 5 out of 5 stars

Can't praise Lewis from Vickery enough

Can't praise Lewis from Vickery enough. He has kept in touch and helped us through a very difficult purchase. Always Kind, considerate, and professional, excellent communication skills. Highly recommend this Agent. Also worth a mention Richard, again excellent communication skills and professional skills. Not forgetting William who has moved on to pastures new.

14 December 2023
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Mrs Green,

Thank you for leaving such a terrific five star review for Lewis, Richard and William! We pride ourselves on providing an excellent service and I am delighted you would 'highly recommend' us.

We wish you all the best in your future endeavors.

Kind regards,

Edward Whitaker - Senior Client Manager

Rated 5 out of 5 stars

Vickery Estate Agents

We would like to thank Elliot, Edward and the rest of the team at Vickery for the exceptional service received during the sale of our late mothers property. Elliot and Edward were proactive throughout the process and kept us informed on a regular basis. We would definitely recommend Vickery and will use there services again in the future. 5 star service 👌👌👌

12 December 2023
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Mr Carmichael,

Thank you for taking this time to leave such a fantastic review for myself, Elliot and the rest of the team. I am delighted we have been able to provide an 'exceptional' service and it has been a real pleasure to act and assist with the sale.

Should yourself or the family need any further assistance in the future, please don't hesitate to get back in touch.

Kind regards,

Edward Whitaker - Senior Client Manager

Rated 5 out of 5 stars

Excellent

My experience with Vickery Estate was excellent through my key contact Edward Whitaker.
The firm was very professional, always explained things well to me, kept me well informed and communication was prompt and clear.
I would highly recommend the firm who at the heart of their business, put the clients firs

5 December 2023
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Raj,

I am very pleased we have been able to provide a five star service to you throughout the transaction and have found your soon to be new home!

Should you need us for anything in the future, please don't hesitate to get in touch.

Kind regards,

Edward Whitaker - Senior Client Manager

Rated 5 out of 5 stars

First class service from Richard

First class service from Richard. Kept us fully informed every step of the way, through a difficult process. Highly recommend.

4 December 2023
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Thank you for leaving this five star review for Richard and would 'Highly recommend' us.

Please don't hesitate to get in touch in the future if we can be of any further assistance.

Kind regards,

Edward Whitaker - Senior Client Manager

Rated 5 out of 5 stars

Great service from local agents

Great service with weekly updates re the progress of the purchase.
Always available to chat and give advice.
Super service all round

28 November 2023
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Mr Ringrose,

I am delighted to hear we have been able to provide a 'super' service to yourself throughout the progression of the purchase, we strive on making sure we do this to the highest standard.

Myself and the team wish you all the best with the recent purchase.

Kind regards,

Edward Whitaker - Senior Client Manager

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