Hortons Reviews 826

We used Chris Goodwin recently to sell our house. He kept us in the loop and responded to messages quickly. We couldn’t be happier with the service provided and would highly recommend. We would not hesitate to use Chris again if needed in the future.

Our experience with Jamie at Hortons was genuinely refreshing. After being on the market for five months with many viewings, we felt ready for a change. Hortons’ modern approach and impressive social media presence first caught our attention, which led us to view a property with Jamie. We then decided to switch agencies — the best decision we could have made.

From start to completion, the service was exceptional. Jamie took the time to understand us and our home, and the marketing and photography were fantastic. Throughout the entire process, Jamie stayed in constant contact, offering advice and support whenever we needed it. His local experience and extensive knowledge made the whole journey as stress‑free as possible.

We would wholeheartedly recommend Jamie and Hortons to anyone.

P.S. Our first viewer offered full asking price. Thank you so much, Jamie!

Chris at Hortons was fantastic from start to finish. Chris was transparent, easy comms and very frequent updates and also acted as genuine mentor throughout the process leading on not only our sale, but also helping with negotiations for our purchase with a different agent and fact checking against other traditional agents/strategies.

Chris sold our house twice (due to a chain issue below) both times within the first 7 days of being marketed. He is an absolute wizard!

The Hortons marketing strategy was modern, effective and well received by buyers and the honest and realistic valuation strategy obviously all paid off.

If you want to sell your house with ease and receive a professional, trusted 121 service (no mailboxes or receptionist), choose Chris from Hortons, I can assure you that you won’t regret it.

Zoe has been amazing with managing the sale of my property. Zoe managed lots of viewings, and managed multiple offers. It's been a long process as there were a number of chain issues, but throughout, Zoe has kept me fully informed and has been on top of all the sales progression. Zoe really knows the market, and has provided excellent advice and guidance throughout. I would definitely recommend Zoe for a dedicated, personal service.

From the moment Zoe greeted me, I knew I was in the best hands. She is an absolute delight, both professionally and personally. Throughout the entire process she made me feel completely welcome, reassured, and genuinely cared for.

What really stood out was how attentive she was at every stage. Whether it was a quick phone call or a WhatsApp message while I was at work, she always kept me in the loop in a way that felt effortless and thoughtful. Her communication style made everything so much easier and took away any stress I might have had.

Zoe has the ability to make you feel like you’re her only client. Her personal approach, warmth, and professionalism show in everything she does. She’s brilliant at her job, but more than that, she’s just a wonderful person to deal with plus she loves animals too!

Thank you for everything, Zoe, you truly are a wonderful person both professionally and personally.

Caitlin

Purchased a property with Hortons at the weekend.
Very smooth sale and Tom was on hand at any time to answer any questions I had.
Would highly recommend.
Thank you.
Kelly

Purchased a house recently with Hortons
Fantastic service from Jamie. Always keeping us up to date on everything…
As smooth as it could be.
Thanks
Karen C

We can’t recommend Jamie and Horton’s highly enough. What should have been a simple sale turned out to have more bumps than expected, but Jamie never stopped pushing things forward. He managed our expectations brilliantly, kept in regular contact, and we never once had to chase him — which made a huge difference.

Having sold multiple homes over the years, this was by far the best experience we’ve had with an estate agent. There was no unrealistic valuation at the start, and every aspect of the process was handled exactly as you would hope. It was a very professional and friendly experience all round.

We moved to Hortons and Jamie, and within six weeks — after already being on the market for eight months with a well-established local agent — he secured multiple offers.

Thank you, Jamie — you’re a superstar.
James & Kate Goss
Formerly of Morcott
(& The Kings Arms - Wing)

Nicole is a excellent agent, very knowledgable and competent from start to finish of the process. She conducted the sale of our property and the purchase of our new bungalow. She kept us upto date with the progress of both the sale and purchase weekly. I would highly recommend Nicole for your sale or purchase.

I wouldn't sell a house again without Chris. Prompt feedback from viewings, late night messages when our house was under offer and always enthusiastic about our sale. Advice offered when our purchase was a little tricky and unusual circumstances, always happy to help. Would highly recommend.

Chris was absolutely top class.

Prompt, pragmatic, and genuinely solution-driven.

After a very negative experience with another estate agent previously, working with Chris was a real breath of fresh air. He made the whole process feel straightforward and reassuring.

I couldn’t recommend him highly enough!

Working with Chris was 10/10!

Realistic, transparent and honest - he sold our house in 24 hours which in turn meant we were able to get the home we’d been dreaming about!

Communicating was easy, he’d get back to us straight away and would always answer any question we had. Clear communication between us and our buyers through Chris made the process so much smoother!

Would highly highly recommend Chris and the wider team at Hortons 🙌🏼

We purchased a house through Chris and honestly could not fault his level of service at all. House-buying is a stressful process but Chris handled all issues professionally and promptly. He is incredibly responsive and passionate about what he does and we wouldn’t hesitate to recommend him to our family and friends. Thank you Chris, all the best!

Rosie made the process of buying my first home so easy! She was very responsive throughout the process and always assisted with any queries. I couldn’t recommend her any more :)

We recently sold our house with Chris at Hortons. On initial meeting his approach to selling stood apart as being up to date, targeted and making full use of all platforms to market the house with realistic, clear expectations set around achievable price. On our first meeting he immediately sought to understand our aim, why we wanted to sell and what we wanted to achieve. This was kept in mind throughout the process and he offered clear, useful advice on our onwards purchase as well. Chris is an expert in the local market and knows Market Harborough and surrounds inside out! Chris is friendly, approachable, excellent at maintaining contact and easy to work with. Highly recommended!

James from Hortons managed the viewing and offer process as well as completion day for my sale. It was a highly professional and positive viewing experience as James allowed me plenty of time to look around each room in my own time. It was really important as a first-time buyer that I was able to thoroughly take in the property and ask questions without feeling rushed or on a schedule - James was very happy to accommodate and provide answers throughout. I also had a smooth move-in day as James was ready at the property to hand over the keys and even helped me to check the meter readings at the property - as well as the condition of all the rooms - which I was very grateful of as a newbie to the process!

We’ve had a really good experience with this estate agent overall. After our first sale unfortunately fell through, they were quick to get things moving again and managed to secure another buyer in no time. Communication was clear and consistent throughout — they kept us updated and did a great job keeping our buyer happy too. We also had plenty of viewings, which helped us feel confident that they were proactive and putting real effort into the sale. Would definitely recommend

Hortons were recommended to us and Max Fisher exceeded all expectations. He was always available, sorting out problems and queries immediately, his friendly professional attitude made the process as pleasant as possible.
Thank you Hortons, your excellent office staff and Max really deserve a 5 star rating and recommendation.

Hortons were recommended and they exceeded our expectations. Max Fisher was friendly, efficient and professional. his prompt attention to details made our transaction run as smoothly as possible.
A sincere thank you to Hortons, their helpful office staff and especially Max for making our move relatively stress free.

We purchased with Hortons Market Harborough.From start to finish Chris Goodwin went over and above to ensure everything went smooothly,
His communication was excellent and we felt he made the whole experience as stress free as possible.
In future we would definitely market out home with them, we used a large well known estate agents for our sale and the experience couldn’t have been more different.
So grateful if Chris pushing everything through in a timely manner for us too.