Vickery Estate Agents Reviews 746

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and professional approach, making the entire process smooth and reassuring. Many highlight the outstanding customer service, noting the team's dedication to providing timely updates and guidance at every step. People frequently mention the excellent communication and quick response times, which contributed to a positive and stress-free experience. However, some customers also noted a lack of communication and unreturned calls or emails from one specific branch, leading to a less satisfactory experience for a few.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professional, efficient,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the team's helpfulness,... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the swift and honest... See more

Customer communications

Consumers find contact to be positive. Many reviewers praise the professionalism, diligence, and good humor... See more

Based on these reviews

Rated 5 out of 5 stars

Absolutely brilliant service and support from Vickery! Edward on the estate agent side and Vidya and Lorraine on the solicitor side have provided an outstanding service. Wouldn’t use any other company... See more

Company replied

Rated 5 out of 5 stars

From start to finish, the team at Vickery in Fleet went above and beyond to support us through both the sale of our old home and the purchase of our new one. Jordan and Sarah were exceptional - friend... See more

Company replied

Rated 5 out of 5 stars

Thank you so much To Edward at Vickery Estate Agents in Camberley. His support throughout the process has been incredible. I really appreciated his consistent communication and openness about what was... See more

Rated 5 out of 5 stars

Vickery in Lightwater provided a professional service from Day 1 when we first met. We were kept informed of every viewing, received feedback and held timely reviews with Richard on progress. Once... See more


Company details

  1. Real Estate Agency

Information provided by various external sources

Vickery and Company are leading Letting and Estate Agents in Camberley, Farnborough, Fleet, Frimley, Lightwater, Westend, and Bagshot. Visit our website today to book a free market appraisal


Contact info

4.9

Excellent

TrustScore 5 out of 5

746 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Highly recommend!

Jordan was pleasure to deal with. He kept us well informed, dealt with issues quickly, and stayed focused on getting things progressed when it could have easily stalled.

We appreciated his calm, straightforward approach and the effort he put in behind the scenes to get us to exchange.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding from start to finish

We’re incredibly grateful to Jordan, who went above and beyond to keep our transaction on track despite numerous hurdles from third parties.

His communication and effort were exceptional throughout, and his persistence made all the difference in getting us to exchange.

We would highly recommend Vickery Estate Agents and Specialist Property Lawyers, their close partnership and seamless coordination made the whole process far more manageable.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Vickery and Co provided a professional…

Vickery and Co provided a professional and supportive experience for our recent move from Lightwater. We chose Vickery and Co for a number of reasons including the fixed fee inclusive of conveyancing for our sale. The staff communicated well throughout and kept us informed. There was a review process that was helpful which led directly to finding a buyer in good time. Overall we are delighted with the service provided. Thank you to all at Vickery and Co.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly Professional

Toby was the first agent I met at Vickery's and is ultimately the reason i have continued to pursue a long term relationship with the agency.

Like the others i have met since, Toby is highly professional and seeks to serve and support buyers and sellers to the best of his ability.

Since my first viewing i have been provided with opportunities that match the types of properties i am searching for, which as an investor, is incredibly important in such a competitive market.

Looking forward to continuing our growing relationship.

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service form Edward at…

Excellent service form Edward at Vickery - He kept us posted all the way through the sale process, not just Edward anyone I spoke to in Vickery were super polite and helpful and kept us posted through the purchase of our property - 100% recommend. Thanks for all your support and service - Bilal and Anam

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Vickery - Best Estate Agents to look after us!

I couldn't have asked for a more professional, kind, knowledgeable team to look after our sale. Toby Williams in Lightwater was brilliant all the way with everything, helped by Ethan and the rest of the team. We had a long sale with five buyers at the asking price over a period of ten months, which must be a record for them, and every week we were updated with where we were even when there was bad news - we just couldn't have asked for a better service. Toby - thank you so much for all your help!

27 March 2026
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Thank you Angie for taking the time to leave this lovely five star review. It was a pleasure to act for you, and we are delighted to have been able to achieve the desired outcome.

We wish you all the best for the future.

Kind Regards
Toby Williams - Manager

Rated 5 out of 5 stars

Great Service

Toby has been so attentive with us, very patient and understanding.
I would choose Vickery Estate Agents again due to this high level of service.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Help from Edward

Edward was particularly helpful assisting me in a sale of a property. Throughout the whole process, he kept me appraised on the events and was always available when i had questions or concerns.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

We’ve had several viewings with Vickery…

We’ve had several viewings with Vickery and their agents have always been professional and very knowledgeable about each house. Toby in particular was on top of all of the details and seemed to anticipate our questions! We really felt as though the agents knew the properties and came prepared- which hasn’t always been our experience with other agents. Thank you!

14 March 2026
Unprompted review
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Reply from Vickery Estate Agents

Thank you for taking the time to leave this great review for Toby!

Kind regards,

Lewis Careford - Client Manager

Rated 5 out of 5 stars

Absolutely brilliant!!

Absolutely brilliant service and support from Vickery! Edward on the estate agent side and Vidya and Lorraine on the solicitor side have provided an outstanding service. Wouldn’t use any other company to sell my property. Can’t thank them enough for all they have done to make sure we were kept up to date at every step of our sale and onward purchase, providing advice and guidance all the way through. Fantastic!

12 March 2026
Unprompted review
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Reply from Vickery Estate Agents

Dear Gemma,

It is a joy to read such kind words and comments in relation to your experience with myself, Vidya and Lorraine.

We are all thoroughly delighted for yourself and the family.

We wish you all every success in the future.

Kindest regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

From the very first time I called…

From the very first time I called Vickery and spoke with Edward Whitaker, all the way to exchanging contracts, I couldn't be more impressed with the professionalism, diligence, and good humour with which we were supported through the process of buying a house. Edward took initiative to chase up and down our chain, making sure everyone was informed of where things were in the process and flagging any issues that need to be resolved. He is a superstar and a credit to his profession, I can't speak highly enough of him, I'd give 10 stars if I could!

12 March 2026
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Pav,

Thank you for taking the time to leave myself this thoughtful, five star review.

It has been a joy to have been able to work with yourself, the family and find you your new home!

I wish you all the very best in the future.

Kindest regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

Proactive, Professional, and a Sale in Just 9 Weeks!

I am delighted with the service I received from the team. From the outset, they were incredibly proactive, generating a high volume of viewings. Once we aligned the price with market conditions, the property sold very quickly.

What really set them apart was the post-sale support. Special thanks to Edward and the team for their tireless efforts after the offer was accepted; their weekly updates were invaluable, and they were instrumental in pushing the entire chain forward. This proactive approach led to an exchange of contracts in just 9 weeks. Highly recommended!

5 March 2026
Unprompted review
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Reply from Vickery Estate Agents

Dear Dave,

We are very grateful for you taking the time to leave myself and the team this review.

It has been a pleasure to act for you both and we look forward to being in touch on the day of completion!

Kind regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

Edward kept us updated and made the…

Edward kept us updated and made the moving process very smooth. Would highly recommend.

4 March 2026
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Mia,

Thank you for taking the time to leave Edward this wonderful five star review!

We wish you every success in the future.

Kind regards,

Lewis Careford - Manager

Rated 5 out of 5 stars

Great service

4 March 2026
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Thank you for taking the time to leave this review!

Kind regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

Great service & support

We worked closely with Toby and Edward to purchase a house with Vickery. The service has been great from start to finish. At the point of searching, they would arrange for us to see multiple properties which they felt would benefit us. When we made an offer we received weekly updates and guidance which was especially helpful as this was our first time buying a house. Would highly recommend using this estate agent to anyone looking to purchase a house.

20 February 2026
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Fran,

It is a pleasure to read your comments as to your experience with myself and Toby. We are equally delighted to have found your new home!

Thank you for taking the time to leave this review, we look forward to being in touch on completion day!

Kind regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

Exceptional estate agent

It is very
Refreshing to deal with an estate agent who are honest, punctual and respond in a timely manner. In particular dealing with Toby Horne was a pleasure as his mannerisms and knowledge was incredibly pleasing.

27 February 2026
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Sunil,

Thank you for taking the time to leave Toby this wonderful five star review!

We wish you every success in the future.

Kind regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

Edward Whitaker highly recommend

Edward Whitaker, who manages several branches, brings a big, most welcome breath of fresh air into the estate agency business. I thoroughly recommend him. And I have moved over a dozen times in the past 4 decades.

26 February 2026
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

It is a pleasure to read such a wonderful review for Edward.

Thank you very much and we wish you every success in the future.

Kind regards,

Lewis Careford - Manager

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