Vickery Estate Agents Reviews 

787
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for providing exceptional support, professional guidance, and consistent communication throughout property sales and purchases. Reviewers emphasize that team members are always available to answer questions and keep them fully updated at every single stage. Though some reviewers noted occasional challenges and hurdles during the transaction process, agents worked tirelessly to resolve them successfully. People highlighted that team members remained responsive, helpful, and reassuring even when faced with difficult circumstances involving solicitors. Overall, consumers deeply appreciate the reliable dedication provided by the team from the beginning to the final completion.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising team members for their... See more

Service

Customers expressed great satisfaction, noting that the team provided a professional, quick response and kept... See more

Customer service

Consumers find customer service to be positive, highlighting consistent communication and helpful guidance... See more

Response time

Clients share positive opinions on response time, frequently highlighting that reviewers are kept informed at... See more

User experience

Reviewers highlight positive aspects of user experience, noting that agents are exceptionally friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant service and support from Vickery! Edward on the estate agent side and Vidya and Lorraine on the solicitor side have provided an outstanding service. Wouldn’t use any other company... See more

Company replied

Rated 5 out of 5 stars

We have just brought our first home and Jordan was was beyond fantastic within this process. We ran into quite a few delays (not with the estate agents) and Jordan went above and beyond to try and g... See more

Rated 5 out of 5 stars

Thank you so much To Edward at Vickery Estate Agents in Camberley. His support throughout the process has been incredible. I really appreciated his consistent communication and openness about what was... See more

Rated 5 out of 5 stars

From start to finish, the team at Vickery in Fleet went above and beyond to support us through both the sale of our old home and the purchase of our new one. Jordan and Sarah were exceptional - friend... See more

Company replied


Company details

  1. Real Estate Agency

Information provided by various external sources

Vickery and Company are leading Letting and Estate Agents in Camberley, Farnborough, Fleet, Frimley, Lightwater, Westend, and Bagshot. Visit our website today to book a free market appraisal


Contact info

4.9

Excellent

TrustScore 5 out of 5

787 reviews

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No recent history of asking for reviews

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4.9

All reviews

(787)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good staff

The agent, Andy, gave us a good viewing around the property and communicated promptly with the documents needed to proceed with a letting offer.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent agent - Owen Nelson

We had the pleasure of meeting Owen Nelson this past weekend (25 July 2026) for a property viewing (Frimley Grove Gardens), and he made the entire experience fantastic. From the moment we arrived, Owen was incredibly presentable, professional, and warm. He clearly knew the property inside and out and walked us through every detail with confidence and enthusiasm.
What really stood out was how patient and friendly he was; he took his time showing us around, answered our questions thoroughly, and even explained the next steps in the process so we felt fully informed and supported. He has a lovely, approachable personality that instantly put us at ease.
Owen is an excellent agent who clearly cares about providing a great experience. We couldn’t have asked for better service. Highly recommended!

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Extremely easy and helpful from Valuation to Rental

From the moment Jordan came to value my property i have felt very reassured and in safe hands with Vickery Estate Agents. Lisa and Konstantinos have made the whole rental process extremely easy and a lot less stress and hassle than i had expected.

Thank you all

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Toby is amazing !!!!!

We met Toby yesterday, and he showed us two properties. He was friendly, professional, and very knowledgeable. He answered all of our questions honestly and gave us plenty of time to look around without any pressure. He made the viewings relaxed and enjoyable. Thank you, Toby, for all your help.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Toby from the Camberley Branch is fantastic. He’s very responsive and accommodating to our preferences!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience

We have had a great experience with Vickery so far on the purchase of our first home. They have been great with communication and keeping up updated throughout the process, keeping us informed of any changes to additional bids being put in. We were thrilled to have such a quick response once having our offer accepted and we're looking forward to continuing to work with them throughout this process.

We have worked with Lewis and Toby in particular.

Toby was great showing us round the house and was very friendly and informative with all the questions we had whilst viewing. He has kept us informed throughout and never been too busy to answer our calls and queries following on from the viewing and really helped push us through with the seller to offer confirmation.

Paperwork has come through promptly so that we can hopefully make the process as seamless and as speedy as possible.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Victory thanks to Vickery

They are very professional and efficient. We are moving from Scotland to Surrey but, despite the different systems, Vickery kept us up to date with almost weekly calls and dealt effectively with all the problems. Oliver was particularly helpful but Toby and all his staff deserve credit. I thoroughly recommend them.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Simply the best

Simply the best. Vickery are a shining light among estate agents. I received appraisals from several estate agents but Vickery come out miles ahead in all respects. Throughout the sale of my flat, they hit every mark. I was really impressed with their local knowledge, passion and professionalism.

I think the key to a good agent is managing expectations. The manager, Lewis was excellent at managing my expectations, which built trust and showed accountability. The best estate agency experience I've ever had, by far. Thank you.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Rental

Toby @ Vickery estate agents in Camberley helped us secure a rental house very quickly as we only had 10 days before completing on our house sale, he guided us throughout the process which was so helpful as we have not rented before.
Highly recommend, thank you Toby

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Estate Agents

Jordan and the whole team at Vickery were amazing when we sold our house. We bought the property through them 5 years ago and were so happy with our purchase journey that we went straight to them to sell the house as well. I'd highly recommend Vickery to anyone looking to buy or sell a house - they are fantastic at communication and the whole process was made so much easier through them. Thank you Jordan and the team at Vickery!

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Vickery branch in Camberley…

I used the Vickery branch in Camberley to sell my parents property. The service was professional throughout and I was kept informed at every stage. After the first sale fell through due to a break in the chain further down, Vickery's ( Richard Orne) responded quickly and efficiently and a buyer was found two weeks later after an open day viewing. I would recommend the team at the camberley branch and would use them again.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Vickery handled the sale of our property and the experience could not have been better. Initially led by Edward and subsequently Lewis, we were kept fully informed on developments and viewings with a regular call each week to discuss.
A nice touch was the selling team visited our property at the beginning of the marketing period so they were familiar with our house when undertaking viewings.
After the property was sold (STC) we were also kept up to date with all relevant details pertaining to the sale.
We used their All-in-One package in conjunction with Specialist Property Lawyers which worked extremely well.
Many Thanks to all involved in the sale at the Camberley branch.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Thank you to all the staff at Vickerys…

Thank you to all the staff at Vickerys for their professional approach to the sale of my late mother’s house. You all made the process as easy as possible and were respectful and thoughtful to us as a family. I would especially like to thank Toby for his regular updates . I felt well informed at all stages of the process.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

A difficult sale made easy by the…

A difficult sale made easy by the attention to detail and efforts of Vickery's staff over several months. Particular praise to Lewis Careford, for his unstinting enthusiasm and pragmatic advise .He definitely worked his 'nuts' off.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

We had a great experience with Vickery…

We had a great experience with Vickery from start to finish. The pictures they took of the house were great and that meant we had lots of interest through the door. Toby Horne handled our sale and was amazing at keeping us up to date each week and chasing what needed to be chased. Can’t recommend enough.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

The Vickery team were very efficient in the sales process and Toby was excellent throughout in keeping us and all parties informed.

2 June 2026
Unprompted review

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