Vickery Estate Agents Reviews 

763
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and knowledgeable, often going above and beyond expectations. The service provided is frequently described as outstanding, efficient, and reliable, leading to a smooth and positive experience for many. Reviewers consistently highlight exceptional customer service, noting excellent communication, timely updates, and proactive guidance throughout the process. Many customers also appreciate the quick response times and the ease of contact, ensuring their questions and concerns were addressed promptly.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their professionalism, knowledge, and... See more

Service

Customers consistently note positive experiences with service, describing it as professional, supportive, and... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication and proactive... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the excellent, swift, and... See more

Customer communications

Consumers find contact to be positive, with many reviewers highlighting the professionalism, diligence, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant service and support from Vickery! Edward on the estate agent side and Vidya and Lorraine on the solicitor side have provided an outstanding service. Wouldn’t use any other company... See more

Company replied

Rated 5 out of 5 stars

Vickery in Lightwater provided a professional service from Day 1 when we first met. We were kept informed of every viewing, received feedback and held timely reviews with Richard on progress. Once... See more

Rated 5 out of 5 stars

I used the Vickery branch in Camberley to sell my parents property. The service was professional throughout and I was kept informed at every stage. After the first sale fell through due to a break in... See more

Rated 5 out of 5 stars

From start to finish, the team at Vickery in Fleet went above and beyond to support us through both the sale of our old home and the purchase of our new one. Jordan and Sarah were exceptional - friend... See more

Company replied


Company details

  1. Real Estate Agency

Information provided by various external sources

Vickery and Company are leading Letting and Estate Agents in Camberley, Farnborough, Fleet, Frimley, Lightwater, Westend, and Bagshot. Visit our website today to book a free market appraisal


Contact info

4.9

Excellent

TrustScore 5 out of 5

763 reviews

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No recent history of asking for reviews

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4.9

All reviews

(763)

96 reviews in the last 12 months

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Rated 5 out of 5 stars

I've been dealing with Vickery's on and…

I've been dealing with Vickery's on and off since the mid-1990s and have never been disappointed with their service or customer care.

Edward and Lewis were extremely efficient, helpful, and, above all, proficient with their work on the sale of an investment property that had originally been owned by my parents. Vickery's have been renting it out for years but when we needed to liquidate funds to care for an elderly parent, Edward and Lewis provided a thoroughly professional service achieving a sale at slightly more than we expected. We were kept updated every week with what was happening with the sale and Lewis liaised with the conveyancing team at their in house company Specialist Property Lawyers regularly. While completion took longer than expected, this was the buyer's solicitors being slow and nothing to do with our end of the transaction.

We would happily recommend Vickery's to anyone looking to sell.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service from the team in Camberley

Matt Beegan and Evie Berwick at the Camberley branch went above and beyond ensuring that we were regularly updated throughout the process.
Whilst moving house rarely runs smoothly, they kept us updated and helped resolve any issues that arose. I would highly recommend Vickery in Camberley

16 May 2025
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Joanna,

It is a pleasure to read such kind comments about your experience with Evie and Matt.

We are all very pleased to have found you your new home. If there is anything further we can do to help, do please let us know!

Kind regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

Jordan and Sarah - Best I have dealt with

From the start to the finish Jordan and his team were really helpful and very responsive! I would easily say the best estate agents I have dealt with. Special mention to Sarah who updated me EVERY week without fail. I knew where I was from the start to the finish which makes you feel reassured!

16 May 2025
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Ashley,

Thank you for taking the time to leave the Fleet team a positive review following your experience with us. We all wish you good luck in your new property!

Jordan Richards - Manager

Rated 5 out of 5 stars

Good communication and prompt action throughout.

We were impressed from the start by Edward's attention to selling our house and his excellent communication with us, our buyers and the agents in Taunton, throughout the sale. His friendly efficient team visited our home just before it went on the market so they all knew the house when they spoke to interested clients. Edward judged the market value well, provided a good flow of viewers and his tenacity enabled us to sell our house. We used the integrated package offered by Vickery and Specialist Property Lawyers and found it to be a very efficient way of selling and buying.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

You can feel confident with Vickery

The service from Vickery has always been excellent. I can trust them as an estate agent to work in my best interest. The whole team, including Jordan and Sarah were great. I would certainly recommend them. 👍

30 March 2025
Unprompted review
Rated 5 out of 5 stars

A really big thankyou to Steve Payne.

A really big thankyou to Steve Payne.
I had lived in my last property for 62 year and the move has been a big upheaval for me. Steve went over and above his duties as the Selling Agent and helped me and gave me solid advice on my Sale Property, chasing my Lawyers.
He returned every call, rang back when he promised and kept me informed about my purchase right from day one.

A real pleasure to deal with. Thanks Steve.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Toby and the team at Vickery were lovely people to deal with when I sold my home with them. I had a large number of viewings and the service from Vickerys was excellent. The updates throughout the sale as we got closer to exchange and completion were also very welcome. Thanks

29 March 2025
Unprompted review
Rated 5 out of 5 stars

Edward and his team did an amazing job…

Edward and his team did an amazing job selling my house recently. They suggested an innovative approach to marketing which worked very well for me.
Special thanks to Matthew who owned the case up to completion and kept me informed throughout the process.
I would definitely recommend Vickery and their ‘All in One’ service.

19 March 2025
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Steve,
Thank you for taking the time to leave myself and the team this exceptional review. I am extremely pleased you would recommend our All in One service, from start to finish you were kept well informed and found our suggested marketing approach beneficial!

It has once again been a pleasure to act on your behalf and look forward to speaking again in the future.

Kind regards,

Edward Whitaker - Manager

Rated 1 out of 5 stars

Vickery Estate Agents - time wasters


Contacted Vickery Estate Agents to arrange a viewing of a property. After taking all my details the agent was insistent that "due diligence" required him to come to value my property first. Cart before the horse comes to mind and one unhappy prospective buyer! To me it would seem likely that the agents already have a buyer in mind.

14 March 2025
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear S. Burley

I am very sorry for your experience with Vickery. The reason we enquire about providing you with a market appraisal for your property, is because we need to ensure we are showing the best quality and serious buyers around our clients homes. This is common practice in the industry. Our vendors instruct us to sell their properties and to do that we need to show people around who are in a position to buy, we will prioritize buyers who are in a position to proceed. We are simply looking after our clients best interests. That does not mean however we would not show you around and I apologize that the member of staff has mis-communicated this to you. I have spoken to the team in question and will be providing some additional training on this matter.

Kind Regards

Stuart Wright - Director

Rated 2 out of 5 stars

Felt very let down!

It started well but after six weeks a massive 50k price drop was recommended and then a further drop as it had not sold. I was lied to and bullied, no names, but they will know! I am very disappointed that my house has not sold for a decent price. They lose interest after a while if it doesn't sell and as it is a fixed fee there is no incentive. I emailed asking them to take my house off the market and had no acknowledgement! Extremely rude and very unprofessional. I would not recommend them.

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Their professionalism

Their professionalism, communication skills, and genuine enthusiasm made the entire selling process smooth and stress-free. They update you from every progress of your buying and selling.We would highly recommend them to anyone looking to buy or sell a home.".

6 February 2025
Unprompted review
Rated 5 out of 5 stars

First Time Buyer

As a first time buyer I couldn’t have asked for any more support from Toby and the team. I was kept well informed of developments in the process and had frequent calls either weekly/biweekly with updates. I felt comfortable to ask any questions I had and was always responded to in a timely manner either via email or telephone. Everything felt very smooth and I had no problems at all. I would highly recommend Vickery’s as a company especially their West End branch.

16 January 2025
Unprompted review
Rated 5 out of 5 stars

The customers service was excellent

The customers service was excellent
Edward the Manager was so professional, always welcoming.
Matt was a star!
Humorous, likeable, it was a pleasure to be updated every week about the property.
I will highly recommend Vickerys
All staff were outstanding.
A five star and above experience.
Well done everyone.

15 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent service from Toby at Vickery West End. Totally fuss-free sale and the weekly catch up calls were so useful. Wouldn't hesitate to recommend.

7 January 2025
Unprompted review
Rated 5 out of 5 stars

Vickery & Co - an excellent estate agent

We highly recommend Vickery who did an excellent job selling our house. How good to be called regularly with updates rather than having to chase all the time. The whole team are very helpful, we dealt mainly with Edward and Matthew who are excellent communicators and were fully committed to finalising the sale. If you want an agent that stands out, delivers on what they promise and are a pleasure to deal with then look no further than Edward and Mathew and the entire Vickery team.

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Property viewing in Camberley

During an enquiry to view a property in Camberley we found Matthew Beegan to be very helpful, professional & polite - he was able to arrange a very short notice viewing which assisted our timings greatly.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Only local agent we'd recommend

Having dealt with various local agents during our recent house move, I wouldn't recommend any of them except Vickery (Camberley). George Bainbridge & especially Matt Bozier went above & beyond. No issue was too much trouble for Matt; he was a great communicator, tenacious, solutions focused and relentless in ensuring everything progressed within our chain. He pretty much did the job for all the other agents in the chain & we may not be sitting in our new home now if it wasn't for him! We can't thank him enough & would highly recommend Vickery Camberley & will certainly use them again in the future.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Used Vickery’s to help with the sale of…

Used Vickery’s to help with the sale of our flat in Farnborough. Jordan was very professional and kept us updated every week with its progress.
Very happy with the service and would recommend them to others in the future.

4 December 2024
Unprompted review

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