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via.delivery Reviews 95

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TrustScore 4.5 out of 5

4.6

Shipping Service
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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service for its reliability and convenience, especially the option to have packages sent to alternative pickup locations like local stores or FedEx offices. This flexibility is highly valued by people who are not always home to sign for deliveries, ensuring secure and timely receipt of their orders. Many appreciate the ease of picking up items at their convenience, often noting that it saves them from worrying about missed deliveries or package theft. However, some customers also noted occasional issues with the delivery process, such as split orders or packages being misdelivered. A few people experienced difficulties with staff at pickup locations who were unfamiliar with the process, or with FedEx drivers not following delivery instructions. There were also instances where packages arrived damaged or incomplete, requiring additional effort from the customer.

What people talk about most

Delivery service

Consumers find delivery services to be positive, especially the option to pick up packages at third-party... See more

Location

People report ambiguous experiences with location. Many customers appreciate the convenience of choosing a... See more

Staff

Reviewers highlight ambiguous aspects of staff. While some customers praise the efficiency, courtesy, and... See more

Order

Customers consistently note ambiguous experiences with their orders. Many appreciate the convenience of... See more

Service

Clients share ambiguous opinions on service. Many reviewers found the service convenient and efficient, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Splash has always been totally reliable with shipping to my home (which I rarely do, as I work), my business address, or Walgreens, which I go right past on way home from work. I needed to make some... See more

Rated 5 out of 5 stars

Wine shipments are very easy with Via. These require a signature upon receipt, to prove an adult accepted shipment. Since we cannot always be home during the broad delivery window via makes third-part... See more

Rated 5 out of 5 stars

Walgreens is a couple miles from me so once I knew the delivery was made, I made a list of items to pick up while there. Its convenient for me. Therefore I have no recommendations for improving what d... See more

Rated 5 out of 5 stars

My package arrived in perfect condition at the FedEx office. The man who checked my ID and approved my pick-up took my box to my car. He is quite a gentleman! I Love Splash Wine. The wines are always... See more

Company details

  1. Shipping Service

Written by the company

Via.Delivery makes it easy for online retailers to ship orders to pickup locations instead of just home addresses. We’re experts in checkout solutions for platforms like Shopify, with built-in label printing for FedEx, UPS, and other carriers. Plus, we give retailers access to over 36,000 pickup spots nationwide. Our tech also handles customer notifications—letting shoppers know when their package is ready for pickup—and tracks shipments to keep everything running smoothly. For shoppers, pickup locations offer a more convenient and secure way to get their packages. If a signature is needed, it’s a flexible option—pick it up when it works for you instead of waiting at home. For retailers, Via.Delivery helps cut shipping costs, boost conversions, and reduce losses from theft and returns.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

95 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great delivery option

This is a great way to receive a package and not have to worry about being home to sign for it. It is convenient as can be. It takes the guess work out of wondering when to be home or change your plans if there is a delivery delay.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Practical Solution

This is really the only practical alternative for most people. There is no way to tell at the time of an order, what time of what day it will arrive. Therefore, unless a person can guarantee they will be at home (and available to answer the door and sign for the delivery) for up to 5 straight days, this is the only option.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

picking up my Splash wine order at Walgreens

picking up my Splash wine order at Walgreens made it easier because i could pick up at my convience, instead of having to be home to sign for it and pay to have to sign for it. Plus there is no cost to remotely pick it up.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I love the convenience of picking up my merchandise from Walgreens. Since we are retired we spend a lot of time in other locations. We don’t have to worry about our packages being stolen. Thank you

1 April 2025
Unprompted review

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