Well worth keeping a regular check on favourite designers. I have saved copious amounts of money buying new or barely worn clothing., Also good for searching on previous collections if there is... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I gave 4 stars because my main concern is the seller fees. Vestiaire Collective takes too large a share from each sale, making it increasingly less worthwhile for sellers to list their items. If these... See more
Company replied
Apart from the seller never responding to my question, I took the risk and bought the jacket. I was pleasantly surprised that the size was actually bigger than advertised (which suited me more! (Sz 3... See more
Company replied
Overall, excellent selection of items and great customer service. I have purchased many bags/shoes from the site and I’m really happy. However, They need to verify the items conditions and not let... See more
Company replied
Company details
- Online Marketplace
- Handbags Shop
- Men's Clothing Store
- Vintage Clothing Store
- Watch Store
- Women's Clothing Store
Written by the company
Vestiaire Collective is the ultimate destination for pre-loved luxury fashion, with up to 80% off vs. retail prices and more than 15 years of authentication expertise.
Contact info
53 Rue de Châteaudun, 75009, Paris, France
- vestiairecollective.com
4.2
Great
120K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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All very painless and hassle free.
21 July 2026
Reply from Vestiaire Collective
Dear Member,
We sincerely appreciate you taking the time to provide us with your feedback 😊
We hope you have a wonderful day and look forward to seeing you again soon!
The Vestiaire Collective team
Very professional handling
Very professional handling. My first order was not delivered, but Vestiaire Collective handled the refunding very professionally. My second order was delivered well. Very good communication during both processes.
24 July 2026
Reply from Vestiaire Collective
Dear Johan,
Thank you for taking the time to provide us with your feedback.
We wish you a wonderful day and sincerely hope to see you again soon!
Best regards,
The Vestiaire Collective team
Reply from Vestiaire Collective
Dear Franca,
Thank you sincerely for sharing your feedback with us.
We wish you a wonderful day and hope to see you again soon!
Best regards,
The Vestiaire Collective team
Easy to solve any issue regarding my…
Easy to solve any issue regarding my order.Helpful staff.
28 July 2026
Reply from Vestiaire Collective
Dear Silvija,
Thank you for taking the time to provide us with your feedback.
We hope you have a wonderful day and look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
Communication went well
Communication went well, delivery was expected in few days, everything was pretty smoth.
21 July 2026
Reply from Vestiaire Collective
Dear Natálie,
Thank you for taking the time to provide us with your feedback.
We hope you have a wonderful day and look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
Always very smooth and safe sales
21 July 2026
Reply from Vestiaire Collective
Dear Catherine,
We greatly appreciate you taking the time to provide us with your feedback 😊
We hope you have a wonderful day and genuinely look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
Recommend as a buyer
Recommend as a buyer. Thorough verification and satisfactory service.
26 July 2026
Reply from Vestiaire Collective
Dear Julianne,
Thank you sincerely for sharing your feedback with us.
We wish you a wonderful day and hope to see you again soon!
Best regards,
The Vestiaire Collective team
Love using vestiarire
Love using vestiarire! The comfort of knowing they do the authentication of items through transactions, gives you the best feeling of security and payout is quick.
28 July 2026
Reply from Vestiaire Collective
Dear Connie,
Thank you very much for sharing your feedback with us.
We wish you a pleasant day and hope to see you again soon!
Sincerely,
The Vestiaire Collective team
pleasant experience
Had a good experience with customer service, contacted them because I thought a buyer might be a scammer but I was reassured about the process etc.
28 July 2026
Reply from Vestiaire Collective
Dear Kate,
Thank you very much for sharing your feedback with us.
We wish you a pleasant day and hope to see you again soon!
Sincerely,
The Vestiaire Collective team
Excellent verification of authenticity…
Excellent verification of authenticity brilliant for selling designer luxury items for a fair price.
21 July 2026
Reply from Vestiaire Collective
Dear Alison,
Thank you very much for sharing your feedback with us.
We wish you a pleasant day and hope to see you again soon!
Sincerely,
The Vestiaire Collective team
Reply from Vestiaire Collective
Dear Kieran,
Thank you for taking the time to provide us with your feedback 😊
We hope you have a wonderful day and genuinely look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
great experience
28 July 2026
Reply from Vestiaire Collective
Dear Nefeli,
Thank you sincerely for providing your feedback.
We wish you a pleasant day and hope to see you again soon!
Best regards,
The Vestiaire Collective team
Reply from Vestiaire Collective
Dear Katie,
Thank you very much for sharing your feedback with us.
We wish you a pleasant day and hope to see you again soon!
Sincerely,
The Vestiaire Collective team
Perfect and quick service!!
28 July 2026
Reply from Vestiaire Collective
Dear Marta,
Thank you very much for sharing your feedback with us.
We wish you a pleasant day and hope to see you again soon!
Sincerely,
The Vestiaire Collective team
They are refusing to pay me for an item…
They are refusing to pay me for an item of mine that has sold. I sent the item to them in good faith but they keep emailing me and refuse to pay or return the item to me or offer me credit.
27 July 2026
Unprompted review
Reply from Vestiaire Collective
Dear Helen,
Thank you for your feedback and for sharing your experience with us.
We regret to learn that the payment for your Maison Margiela X Reebok Leather trainers (ref. 66943268) has not yet been processed.
Upon reviewing, we found that your Get Paid section is incomplete.
Please visit the Get Paid section in your Vestiaire Collective account and add your payment method there. After you complete this step, your payment should be processed automatically within the next few working days.
We appreciate your patience and understanding, and we are here to assist you further if needed.
Best regards,
The Vestiaire Collective team
Fantastic marketplace to Sell
It's a fantastic marketplace to sell luxury and high fashion items.
21 July 2026
Reply from Vestiaire Collective
Dear Elizabeth,
We greatly appreciate you taking the time to provide us with your feedback.
We hope you have a wonderful day and look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
Reply from Vestiaire Collective
Dear Tanya,
Thank you very much for sharing your feedback with us.
We wish you a pleasant day and hope to see you again soon!
Sincerely,
The Vestiaire Collective team
I bought two bikinis
I bought two bikinis, both size m. One was way too big, and the other one was too small. But as nothing in the description was inaccurate I can’t return them - my only option is to relist them. Once I manage to sell them, I will delete this app. The return policy is very disappointing.
25 July 2026
Reply from Vestiaire Collective
Dear Anna,
Thank you for your feedback and for sharing your experience with us.
We understand your concern regarding the sizing of the two bikinis you purchased.
Please note that upon receiving your item, you have 72 hours to inspect it and submit a claim if it does not match the description provided. When making a claim, please include clear evidence showing that the size is incorrect so that we can verify this on our end.
That picture is important because the item was shipped directly to you, and our team did not have the opportunity to physically inspect it.
Since your item was delivered on July 17, 2026, and no claim was submitted within the specified timeframe, the sale has been confirmed, and the payment to the seller has been processed; therefore, we no longer accept conformity claims.
We appreciate your understanding and are here to assist you should you need any further support.
Best regards,
The Vestiaire Collective team
Reply from Vestiaire Collective
Dear Ruusu,
Thank you very much for sharing your feedback with us.
We wish you a pleasant day and hope to see you again soon!
Sincerely,
The Vestiaire Collective team
Buyer/seller communication was easy and…
Buyer/seller communication was easy and straightforward. Mailing process was smooth. Payment was quick and exactly when I was told. Excellent first sale!
20 July 2026
Reply from Vestiaire Collective
Dear Nina,
We greatly appreciate you taking the time to provide us with your feedback.
We wish you a wonderful day and sincerely hope to see you again soon!
Best regards,
The Vestiaire Collective team
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