VentraIP Reviews 297

Alex is a legend!! I was literally crying I was so frustrated with a technical issue I was having, and Alex walked me through it all, was so quick to reply, offered assistance where he did the necessary steps for me to get to my end result. I’m so so appreciative I got him as my tech support person today. Thanks again, Alex! You’re a gem xx

I have been a customer for over 15 years. The pricing is good and the support services are spot on.

Excellent customer service while I was setting up as a new customer.

Good local Australian domain registrar with hosting and other services also offered. I have been using them for a few years now for a range of services and they have been very good. Their account control panel works in a logical way and I have not experienced any outages or issues. Billing is also smooth with the ability to aggregate different purchases into one invoice and transaction. I recommend VentraIP.

This is a web hosting provider who value customers. There support is fast and responsive - and they know what they are doing. There website is easy to navigate and you don't get lost doing the simple things like, paying a bill!

Been using VentraIP for over a decade, when they were previously known as Zuver. Absolutely delighted with how easy it is to use their service to buy and manage my domains. Customer service is always a joy honestly. I would shill for these people any day!!

Intuitive and so easy! I moved all my domains to VentraIP and haven't looked back. Their support is really good and their website processes and ticket system is easy to use. Great deals, and free domains given with purchases too, which is a bonus.

Simple quick and uncomplicated, like most Aussies! Thanks VentraIP!

I have been a customer of VentraIP for 6 years. Their service reliability and customer support have always been exceptional!

Whenever I have a question or need some help, it is always easy to reach their support team via online chat or eticket Even if you know nothing about domains and hosting, their support guides and support team will explain everything and help you every step of the way.

Whether you are registering & renewing domains, hosting email, or hosting a website - you need to be confident the service you are paying for is reliable and that support will always be available.

Plus VentraIP is 100% Australian owned and operated, so you know your money and your data are staying in Australia!

I can’t recommend VentraIP highly enough! Their customer service is absolutely top-notch – every interaction I’ve had has been prompt, friendly, and incredibly helpful. It’s so refreshing to deal with a team that genuinely cares and goes above and beyond to make sure everything runs smoothly.

I also love that VentraIP is proudly Australian-owned – supporting a local business that delivers world-class service feels great. Their website is a breeze to navigate, making it quick and easy to find exactly what I need without getting lost in endless menus.

If you’re looking for a reliable, user-friendly, and truly customer-focused provider, VentraIP is the way to go!

We have been with Ventra IP for many years. after spending hours on their chat channel with a number of consultants and also my google ads manager spending hours trying to fix our contact form it was finally repaired by our additional user on the platfom. The DNS was pointing in the wrong direction and that we were told the server was exigen which we never heard of. The C Panel was then checked and found that over two months it revealed that clients were trying to contact us for our service but because our DNS was pointing in the wrong direction, we could not get the emails after the contact form was completed. The two months of missed emails cost us thousands of dollars in missed revenue and is the subject of our complaint. The consultants even said that they were unsure of what the problem was which is very disappointing given the money we have spent over the years to be fully covered if anything went wrong with our business emails and web hosting. We request that the company is up to date with fault finding when they occur given the trust given by us and other clients they service

I have been a customer for 13 years and would not go anywhere else. Prompt service and moderate pricing, plus Australian owned.

These guys delivery a streamlined service

VentraIP were quick to respond to the online chat and had the issue resolved within minutes. This enquiry was very late at night and was so happy they have the chat service. Professional and extremely helpful would definitely recommend.

I have been with VentraIP for over 15 years, great service, reliable and trustworthy.

I had a fantastic experience with Caelin during the setup of my account. They were incredibly helpful, patient, and knowledgeable—walking me through each step with clear instructions and a friendly attitude. Caelin made the whole process smooth and stress-free. Great customer service like this really makes a difference. Thanks again!

I had forgotten to pay my domain name and Tom V helped me to re-apply for my domain and then helped to connect my website content back to the domain name. I'm very happy with the quality of technical service and recommend VentraIP.

Caelin was so helpful, thoughtful and a problem solver! She stayed with me online while she worked out my issue. She went above and beyond and made the whole process so clear and communicative.