VentraIP Reviews 297

I am blown away by the amazing service I received from Caelin in tech support this morning. I was trying to redirect my domain name to my linktree account and I am not tech savvy. She not only showed me the links where I could see how to do it but offered to set it up for me and did so in record time.
I don't think I have ever had such brilliant and fast service from a company or tech support. She could have just given me the link on how to do it and be done, but she really went the extra mile and saved me so much time. Brilliant!

Efficient service.

My emails weren't working. I utilised the chat support and had a resolution within 10 minutes. Thanks for the assistance!

Great service, good value and Australian owned and operated.

VentraIP is excellent, I am looking forward to a mutually satisfying experience with the platform and service. Thank you, VentraIP!

Clear, polite, patient and not too long to wait.

awesome experience, best support ever

Always great service, knowledgeable and prompt.

I have been with VentraIP for about 5 years. Reasonable pricing, often discounts are available, especially in May. They are always friendly to deal with and mostly very short wait times for tech support and the support staff are always helpful and friendly. Honestly, on the rare occasion something is not quite right or I am just wanting advice, even if it is not directly related to VentraIP, the staff will always provide advice or solution or tell you where you may find help.
I never dread or fear calling them as I know they will always take my concerns seriously and offer solutions where available.

The web interface is very clear and easy to use. Pretty much anything you need or want to do can be done from the webpage.

I 100% recommend VentraIP to any one in Australia that wants stable webhosting and domain registration at reasonable prices and backed up with excellent technical support.

My problem was resolved immediately over the phone. Professional and prompt service

As usual, great 24/7 support, being able to call up late at night and getting to speak to a real person with a quick solution.

In setting up a new email mailer server/service I needed help in finding my way through the set up etc & by using the chat line & an e-ticket - SUCCESS!! & once again I have found all VentraIP staff helpful & great to deal with

Rang (on a Saturday) to have Ethan (in Australia) walk me through the entire technical support process. He was very knowledgable, friendly, helpful and patient! Most importantly getting the results required! This is what all companies should strive for, highly impressed and recommended. Thank you!

Ethan was awesome. He really knew his stuff and was so patient and helpful. I am very happy as he fixed the issue quickly and painlessly.

E-lie was very helpful and professional ⭐️⭐️⭐️⭐️⭐️. 🙏 THANK YOU. Phone call VoIP quality was NOT Good. 😢

Exceptional service. In all of my dealings with VentraIP over many years, they have never failed to support my needs. From accounts to technical support, I can't fault them.

Helpful customer service, able to clearly articulate the process of buying a domain and hosting, plus the pros and cons of other approaches. Great value service as well.

Very prompt response once I got to speak with someone. Issue was explained and sorted out straight away.
Everything was resolved quite quickly

Bit of a long wait on the phone, but once connected with the team they explained all the issues I had and resolved quickly. Happy with the experience

quick, response , diagnosis and resolution