VentraIP Reviews 296

As always, the issue is solved quickly from the expert help desk at VIP. We have a couple of doozies sometimes but the team always manages to assist and advise - and educate me.

Thanks as always VIP, Reno

Aussie company with Aussie support who are all very knowledgable, polite and patient! :)

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VentraIP registered a new domain name and made it live without my knowledge or consent, then redirected it to my existing domain name. Only when I logged into the Ventra control panel did I see that VentraIP was telling me that I had been "awarded" a new domain name "to protect my online presence", which I would have to pay to renew after the first year. When I checked my website traffic, this new domain name had displaced my existing domain name as the primary access to my website on a number of occasions, which I am concerned affects my SEO. I do not appreciate VentraIP registering a domain name without my knowledge or consent and then making it live so that it directs to my website. Very unethical in my opinion for the purpose of increasing their own revenue to attempt to incentivise me to pay to renew a domain name I never requested nor registered myself.

I've been with VentraIP for over 15 years, and, in my opinion, they are simply the best retail registrar in Australia. Their service and offerings get better every year. Highly recommended.

Whenever I have had issues with my various websites - usually because of something I have done or not done - Ventraip's helpdesk has responded quickly and with sensible, practical advice. I have just upgraded my hosting to a VPS and stayed with them even though there are cheaper options.

What a blessing I wish I found this company years ago, however it was all timing that the lord led me here, I am vey happy with this user friendly platform i will definitely be sharing this Ventra IP platform to people needing these services at a great investment, thank you VentraIP i will be back , for what I need to add God bless, have a wonderful day !!!!!

User friendy site and fast response in chat box. Subscriptions are affordable too.

ventralp is a great service to be involved with help is just a phone call away i have dealt with them for years not one did i get a rude or grumpy person on-the phone

VentraIP I have found to be very responsive and also refund any money outstanding. No quibbles or questions asked.

Very easily setup and free of charge.
Highly recommend website builder.

Chat line operator Alex had excellent knowledge of his job.
Listened and answered my questions informatively in an easy format and did not refer me to websites that do not answer the customers questions.

Quick, simple process registering two new domain names, all done on my phone. I’ve been with VentraIP for over ten years and this Australian service is better than ever.

Great service, always get any problems sorted quickly

Easy to navigate process, fast and simple to complete. Ventra is my go to for all my domains.

Having dealt with VentraIP for many years, I always come back for Domain Name purchases as the process is simple, well priced and if I have questions, the support team is always quick to respond and very knowledgeable and helpful

I just registered my domain names with VentraIP and was very impressed by how seamless the process was. The platform was easy to navigate, and the pricing was clear and transparent from the start — no hidden fees. A very straightforward and reliable experience, highly recommended!

Excellent service

Alex is a legend!! I was literally crying I was so frustrated with a technical issue I was having, and Alex walked me through it all, was so quick to reply, offered assistance where he did the necessary steps for me to get to my end result. I’m so so appreciative I got him as my tech support person today. Thanks again, Alex! You’re a gem xx