VapestoreReviews 

17,679
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 5,447 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products available at competitive prices, often noting the excellent value for money. The service is frequently highlighted as efficient and reliable, with many people appreciating the fast dispatch and delivery of their orders. Reviewers also commend the quality of the products and the secure packaging, ensuring items arrive safely. However, some customers also noted occasional issues with delivery times, with orders sometimes taking longer than expected or not arriving at all. A few other people also felt that some products arrived unsealed or were faulty upon arrival, leading to disappointment and a need for replacements or refunds.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency. Many... See more

Product

Reviewers highlight positive aspects of product, often praising the excellent quality, wide range, and... See more

Service

People report positive experiences with service, consistently highlighting its excellence and efficiency.... See more

Order

Reviewers express satisfaction with the ordering process, highlighting its ease and efficiency, with many... See more

Price

Users describe positive interactions with price, consistently finding products to be very good and cheap... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Vapestore repeatedly for a few years now. The service is always excellent with regards to dispatch and delivery. Products are quality and well packaged. When I had an issue with my addre... See more

Company replied

Rated 5 out of 5 stars

Wide choice of products at good prices. Quick shipping with tracking service available and a loyalty points scheme that is always welcome, as the points ultimately translate into money off. I also co... See more

Company replied

Rated 5 out of 5 stars

5th time of purchasing goods from Vapestore and had zero issues at all. Great variety of products, great prices and discounts compared to High Street stores and loyalty reward points along with discou... See more

Company replied

Rated 5 out of 5 stars

I am a return customer and completely recommend these people as the prices are great, loyalty program first class and the delivery from point of ordering is incredibly fast, in most cases I have recei... See more

Company replied


Company details

  1. Vaporizer Store
  2. Electronic Cigarette Store

Written by the company

As one of the leading online retailers since 2015, Vapestore proudly purveys the best in third-party and own brand e-cigarette technology, e-liquids and accessories. Our ever-expanding collection includes the most sought-after brands on the market, with such reputable names as Smok, Innokin and Aspire all in one convenient location. You will also find a huge assortment of e-liquids from popular brands like Nasty Juice and Dinner Lady, along with our own phenomenally successful lines of Double Drip and Vapouriz Premium liquids


Contact info

4.8

Excellent

TrustScore 5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.8

All reviews

(17,679)

5,120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely brilliant quick delivery

Absolutely brilliant quick delivery

21 June 2026
Vapestore logo

Reply from Vapestore

Hi Isobel,

We appreciate your positive feedback! We are so pleased you were happy with our exceptionally quick delivery. Thank you for your support!

Kind regards
Rose

Rated 5 out of 5 stars
Vapestore logo

Reply from Vapestore

Hi Trudy,

Thank you for your continued support and kind feedback. We're really pleased to hear that our delivery speed has been consistently quick for you. We look forward to serving you again soon.

Kind regards
Rose

Rated 5 out of 5 stars

Quality product

Delivered on time A good product Kept up to date with the delivery process

20 June 2026
Vapestore logo

Reply from Vapestore

Hi Kenneth,

We're so pleased your order arrived on time and that you're happy with the product! Thank you for your kind feedback and for appreciating our delivery updates.

Kind regards
Rose

Rated 5 out of 5 stars

Excellent

Excellent, prices, excellent liquids and vapes and quick delivery, very satisfying.

6 June 2026
Vapestore logo

Reply from Vapestore

Hi Andrew,

We appreciate your positive feedback! We're so glad you are satisfied with our excellent prices, liquids, vapes, and quick delivery.

Kind regards
Rose

Rated 5 out of 5 stars

Highly recommend

Really good prices, always fast delivery been using for over 2 years, I’ve only had an issue twice and they re sent a replacement next day. Highly recommend

6 June 2026
Vapestore logo

Reply from Vapestore

Hi Natalie,

We're delighted to hear that you consistently find our prices good and our delivery fast. It's great to know that we were able to resolve the issues you experienced quickly. Thank you for your continued support and recommendation!

Kind regards
Rose

Rated 5 out of 5 stars

Definitely recommend

Good company very quick delivery never any problems would recommend

31 May 2026
Vapestore logo

Reply from Vapestore

Hi Christine,

We are so happy to hear you had a great experience with our quick delivery and never had any problems. We appreciate your recommendation!

Kind regards
Rose

Rated 5 out of 5 stars

Great choice of goods for great prices

Great choice of goods for great prices

20 June 2026
Vapestore logo

Reply from Vapestore

Hi Rob,

Thank you for your feedback! We're really pleased to hear that you're happy with our selection of goods and our great prices. We appreciate your support!

Kind regards
Rose

Rated 5 out of 5 stars

Always a quick and reliable service

Always a quick and reliable service

20 June 2026
Vapestore logo

Reply from Vapestore

Hi Sally,

We're so pleased to hear you consistently find our service quick and reliable. We truly appreciate your continued support and look forward to serving you again!

Kind regards
Rose

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery

6 June 2026
Vapestore logo

Reply from Vapestore

Hi,

Thank you for your feedback. We're glad to hear your order was delivered promptly and met your expectations. We really appreciate your support and hope to serve you again in the future.

Kind regards
Rose

Rated 5 out of 5 stars

Dependable

Great products. Very prompt and predictable delivery.

16 June 2026
Vapestore logo

Reply from Vapestore

Hi,

Thank you for your wonderful feedback! We're so pleased to hear you enjoyed our products and that our delivery was prompt and predictable. We appreciate your support.

Kind regards
Rose

Rated 5 out of 5 stars

No hassle

No hassle. Quick easy ordering and delivery.

18 June 2026
Vapestore logo

Reply from Vapestore

Hi Dina,

We're so pleased to hear that your ordering and delivery experience was easy and straightforward. We always strive to make things as convenient as possible for our customers, and your feedback confirms we're on the right track. Thank you for sharing your positive experience!

Kind regards
Rose

Rated 5 out of 5 stars

Great value

Great value. Fast dispatch.

16 June 2026
Vapestore logo

Reply from Vapestore

Hi Cian,

We truly appreciate your wonderful feedback! We are so pleased to hear that you found great value and experienced fast dispatch with us.

Kind regards
Rose

Rated 5 out of 5 stars

Quick postage

Quick postage

6 June 2026
Vapestore logo

Reply from Vapestore

Hi Claire,

Thank you for your feedback! We're pleased to hear your order arrived quickly and that you're happy with the postage speed. We appreciate your support and hope to help you again soon.

Kind regards,
Rose

Rated 5 out of 5 stars

Excellent service and wide range of…

Excellent service and wide range of products and amazingly quick delivery.

20 June 2026
Vapestore logo

Reply from Vapestore

Hi Megan,

Thank you for your wonderful feedback! We are so pleased you were happy with our service, wide range of products, and amazingly quick delivery. We appreciate your support!

Kind regards
Rose

Rated 5 out of 5 stars

Very quick at getting out for you and…

Very quick at getting out for you and be using again soon

6 June 2026
Vapestore logo

Reply from Vapestore

Hi,

We're so pleased to hear that your order was dispatched quickly! We truly appreciate your feedback and look forward to serving you again soon.

Kind regards
Rose

Rated 5 out of 5 stars

Very good products

Very good products. Affordable and fast shipping. Packaged well. Would recommend as they have great deals.

25 January 2026
Vapestore logo

Reply from Vapestore

Hi Matthew,

We're so happy to hear that you're pleased with our products, affordable and fast shipping, and careful packaging! We appreciate your recommendation and positive feedback.

Kind regards
Rose

Rated 5 out of 5 stars

My delivery did not arrive but it was…

My delivery did not arrive but it was all sorted out for me quickly

20 June 2026
Vapestore logo

Reply from Vapestore

Hi Louise,

We are glad we could quickly resolve the delivery issue for you. We appreciate you taking the time to share your experience with us.

Kind regards
Rose

Rated 5 out of 5 stars

Has the best prices and fast delivery…

Has the best prices and fast delivery and great deals

6 June 2026
Vapestore logo

Reply from Vapestore

Hi Dorothy,

Thank you for your feedback! We are so pleased you were happy with our prices, fast delivery, and great deals. We truly appreciate your support.

Kind regards
Rose

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