I have used Vapestore repeatedly for a few years now. The service is always excellent with regards to dispatch and delivery. Products are quality and well packaged. When I had an issue with my addre... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wide choice of products at good prices. Quick shipping with tracking service available and a loyalty points scheme that is always welcome, as the points ultimately translate into money off. I also co... See more
Company replied
5th time of purchasing goods from Vapestore and had zero issues at all. Great variety of products, great prices and discounts compared to High Street stores and loyalty reward points along with discou... See more
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I am a return customer and completely recommend these people as the prices are great, loyalty program first class and the delivery from point of ordering is incredibly fast, in most cases I have recei... See more
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Company details
Written by the company
As one of the leading online retailers since 2015, Vapestore proudly purveys the best in third-party and own brand e-cigarette technology, e-liquids and accessories. Our ever-expanding collection includes the most sought-after brands on the market, with such reputable names as Smok, Innokin and Aspire all in one convenient location. You will also find a huge assortment of e-liquids from popular brands like Nasty Juice and Dinner Lady, along with our own phenomenally successful lines of Double Drip and Vapouriz Premium liquids
Contact info
7a Henley Business Park, GU3 2DX, Guildford, United Kingdom
- 0800 644 0000
- support@vapouriz.com
- vapestore.co.uk
4.8
Excellent
18K reviews
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Easy to order
Easy to order: wide selection of products:competitive prices and delivery serice.
6 June 2026
Reply from Vapestore
Hi,
Thank you for your fantastic feedback! We're so pleased to hear you found ordering easy, appreciated our wide selection of products, competitive prices, and delivery service. We truly appreciate your support.
Kind regards
Rose
Reply from Vapestore
Hi Lin,
Thank you for your kind review! We're really pleased to hear you were happy with our fast delivery service. We appreciate your feedback and support!
Kind regards
Rose
They always have what i want in stock…
They always have what i want in stock and quick delivery
21 June 2026
Reply from Vapestore
Hi Nigel,
We're so pleased to hear that you consistently find the products you're looking for in stock and appreciate our quick delivery. Thank you for your positive feedback!
Kind regards
Rose
Reply from Vapestore
Hi Adam
We appreciate your positive feedback! We are delighted that you were pleased with our company and products. Thank you for your support!
Kind regards
Rose
Reply from Vapestore
Hello There,
Thank you for taking the time to speak with us. It was lovely chatting with you, and we really appreciate the opportunity to discuss your order and get everything sorted. We're sorry that your original pods didn't arrive as expected and understand how disappointing that must have been.
As discussed, we've arranged for a replacement order to be sent, and we're looking forward to it reaching you as soon as possible. We truly appreciate your patience and understanding while we resolved the issue.
If you have any questions or need anything else in the meantime, please don't hesitate to get in touch. Thank you again for giving us the chance to put things right—we really value your support and hope you enjoy your new order when it arrives.
Kind regards
Paul
Always reliable never any problems.
20 June 2026
Reply from Vapestore
Hi Stuart,
We appreciate your positive feedback! We are so pleased to hear that you find our service consistently reliable and problem-free. Thank you for your support!
Kind regards
Rose
Reply from Vapestore
Hi Kaite,
Thank you for your feedback! We're delighted to hear you're happy with our products. We really appreciate your support and hope to see you again soon.
Kind regards
Rose
Quick delivery informative website.
Quick delivery. Various flavours and very informative website.
21 June 2026
Reply from Vapestore
Hi John,
We appreciate you sharing your positive feedback! We are happy to hear that you experienced quick delivery and found our website informative, with a good variety of flavours.
Kind regards
Rose
My order was expected on the 23rd of…
My order was expected on the 23rd of June it’s now the 28th and I still don’t have it.
21 June 2026
Reply from Vapestore
Hi,
We're so sorry to hear that your order still hasn't arrived. We completely understand how disappointing and frustrating this must be, especially after waiting longer than expected.
A member of our Customer Service team will be in touch with you shortly to look into this for you and make sure we get it sorted as quickly as possible.
Thank you for your patience, and again, we're very sorry for the inconvenience.
Kind regards,
Rose
Reply from Vapestore
Hi,
We appreciate your positive feedback! We are delighted to hear that you enjoyed our service and delivery. Thank you for sharing your kind words.
Kind regards
Rose
Reply from Vapestore
Hi Isobel,
We appreciate your positive feedback! We are so pleased you were happy with our exceptionally quick delivery. Thank you for your support!
Kind regards
Rose
Quick delivery always
21 June 2026
Reply from Vapestore
Hi Trudy,
Thank you for your continued support and kind feedback. We're really pleased to hear that our delivery speed has been consistently quick for you. We look forward to serving you again soon.
Kind regards
Rose
Quality product
Delivered on time A good product Kept up to date with the delivery process
20 June 2026
Reply from Vapestore
Hi Kenneth,
We're so pleased your order arrived on time and that you're happy with the product! Thank you for your kind feedback and for appreciating our delivery updates.
Kind regards
Rose
Excellent
Excellent, prices, excellent liquids and vapes and quick delivery, very satisfying.
6 June 2026
Reply from Vapestore
Hi Andrew,
We appreciate your positive feedback! We're so glad you are satisfied with our excellent prices, liquids, vapes, and quick delivery.
Kind regards
Rose
Highly recommend
Really good prices, always fast delivery been using for over 2 years, I’ve only had an issue twice and they re sent a replacement next day. Highly recommend
6 June 2026
Reply from Vapestore
Hi Natalie,
We're delighted to hear that you consistently find our prices good and our delivery fast. It's great to know that we were able to resolve the issues you experienced quickly. Thank you for your continued support and recommendation!
Kind regards
Rose
Reply from Vapestore
Hi,
We appreciate your positive feedback! We are so pleased you were happy with our brilliant service and quick delivery. Thank you!
Kind regards
Rose
Definitely recommend
Good company very quick delivery never any problems would recommend
31 May 2026
Reply from Vapestore
Hi Christine,
We are so happy to hear you had a great experience with our quick delivery and never had any problems. We appreciate your recommendation!
Kind regards
Rose
Always a good experience with vapestore
19 June 2026
Reply from Vapestore
Hi Lou,
We're so happy to hear that you consistently have a good experience with us. Thank you for sharing your positive feedback!
Kind regards
Rose
Reply from Vapestore
Hi Rob,
Thank you for your feedback! We're really pleased to hear that you're happy with our selection of goods and our great prices. We appreciate your support!
Kind regards
Rose
Reply from Vapestore
Hi Sally,
We're so pleased to hear you consistently find our service quick and reliable. We truly appreciate your continued support and look forward to serving you again!
Kind regards
Rose
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