I have used Vapestore repeatedly for a few years now. The service is always excellent with regards to dispatch and delivery. Products are quality and well packaged. When I had an issue with my addre... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wide choice of products at good prices. Quick shipping with tracking service available and a loyalty points scheme that is always welcome, as the points ultimately translate into money off. I also co... See more
Company replied
5th time of purchasing goods from Vapestore and had zero issues at all. Great variety of products, great prices and discounts compared to High Street stores and loyalty reward points along with discou... See more
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I am a return customer and completely recommend these people as the prices are great, loyalty program first class and the delivery from point of ordering is incredibly fast, in most cases I have recei... See more
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Company details
Written by the company
As one of the leading online retailers since 2015, Vapestore proudly purveys the best in third-party and own brand e-cigarette technology, e-liquids and accessories. Our ever-expanding collection includes the most sought-after brands on the market, with such reputable names as Smok, Innokin and Aspire all in one convenient location. You will also find a huge assortment of e-liquids from popular brands like Nasty Juice and Dinner Lady, along with our own phenomenally successful lines of Double Drip and Vapouriz Premium liquids
Contact info
7a Henley Business Park, GU3 2DX, Guildford, United Kingdom
- 0800 644 0000
- support@vapouriz.com
- vapestore.co.uk
4.8
Excellent
18K reviews
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Has the best prices and fast delivery…
Has the best prices and fast delivery and great deals
6 June 2026
Reply from Vapestore
Hi Dorothy,
Thank you for your feedback! We are so pleased you were happy with our prices, fast delivery, and great deals. We truly appreciate your support.
Kind regards
Rose
Excellent service
Excellent service. Ordered 7pm Thurs, arrived 9.30am Fri. Lots of deals & reward points discount. Have used them for at least 3 yrs now.
19 June 2026
Reply from Vapestore
Hi,
We are so pleased to hear about your excellent experience with our service and fast delivery! We truly appreciate your continued loyalty over the past three years and are glad you find our deals and reward points beneficial.
Kind regards
Rose
Always great service from Vapestore
Always great service from Vapestore. Issue with courier not delivering my parcel and when I contacted Vapestore it was sorted very quickly. Communication excellent
25 June 2026
Unprompted review
Reply from Vapestore
Hi Jo,
We're so pleased to hear you always receive great service from us. We're glad our team was able to quickly resolve the issue with your parcel and that our communication was excellent. Thank you for your kind words!
Kind regards
Rose
Vapestore is the No.1 BEST store to shop for Vapes!
Firstly thank you Vapestore!
Vapestore is 100% highly recommended absolutely excellent and brilliant customer services department.
All products on their website are reasonably priced with amazing offers discounts and customer loyalty schemes for their loyal valued customers.
They also have a dedicated telephone line should any customers wish to speak with one of their extremely polite kind very professional and knowledgeable representatives.
I will continue to shop with Vapestore!
Once again a MASSIVE thank you to Vapestore including all of your lovely team members!
Kind regards,
Indy
9 May 2026
Reply from Vapestore
Hi Indy,
We are so happy to hear about your positive experience with us! It truly brightens our day to know that our products, pricing, and customer service have met your expectations. We deeply appreciate your kind words about our team members and their dedication. Your loyalty means a great deal to us, and we look forward to continuing to serve you. Thank you for your wonderful feedback!
Kind regards
Rose
Reply from Vapestore
Hi,
We're delighted to hear that you found our service very good, quick, and easy to order. We appreciate your positive feedback!
Kind regards
Rose
Reply from Vapestore
Hi Rebecca,
Thank you for your feedback! We're so pleased to hear that your deliveries arrived quickly and that you're happy with the quality of our product. We appreciate your support!
Kind regards
Rose
Products as described and as expected.
Products as described and as expected.
Readable Prices, Free Delivery over £20 is always welcome. Sent to Delivery team on time and arrived delivered on time. I always use the Post Office.
Cheers
5 June 2026
Reply from Vapestore
Hi Chris,
We're so pleased to hear that your products were exactly as described and met your expectations. It's wonderful to know that our pricing and free delivery over £20 are appreciated, and that your order arrived on time. Thank you for your continued support!
Kind regards
Rose
Reply from Vapestore
Hi Darren,
Thank you for your fantastic feedback! We are so pleased you enjoyed our service and truly appreciate your recommendation. Your support means a lot to us!
Kind regards
Rose
Very reliable service
19 June 2026
Reply from Vapestore
Hi Diana,
Thank you for your kind feedback. We're glad to hear you found our service reliable, and we really appreciate you taking the time to let us know. We look forward to supporting you again in the future.
Kind regards,
Rose
Great value easy toorder and great price
3 June 2026
Reply from Vapestore
Hi Jackie,
We're so pleased you found our products to be of great value, easy to order, and at a great price! We appreciate your positive feedback.
Kind regards
Rose
Wide variety; quick delivery
Vast choice of e-liquids with a variety of strengths to suit. Quick and efficient delivery. Usually well stocked although at times website needs to be updated sooner for out of stock products. Saying that, I will still use Vapestore as my go to for my vaping needs.
19 June 2026
Reply from Vapestore
Hi,
We're so happy to hear you appreciate our wide selection of e-liquids and efficient delivery! We understand your feedback regarding website stock updates, and we are actively working on improving the real-time accuracy of our inventory. We truly value your continued loyalty and look forward to being your preferred choice for vaping needs.
Kind regards
Rose
Very good choice from vapestore
Very good choice from vapestore. Easy to find products I wanted. Easy to order, and very quick delivery.
19 June 2026
Reply from Vapestore
Hi June,
We are so pleased to hear you found a very good choice and that it was easy to find the products you wanted. We appreciate your kind words about our quick delivery!
Kind regards
Rose
Great choice of flavours
18 June 2026
Reply from Vapestore
Hi Thomas,
We're so happy to hear you enjoyed the variety of flavours we offer. Thank you for your positive feedback; it truly means a lot to us!
Kind regards
Rose
fast shipment excellent service will be…
fast shipment excellent service will be using vapestore all the time highly recommended
19 June 2026
Reply from Vapestore
Hi Kevin,
We're so glad to hear you had such a positive experience with our service and fast shipment! We truly appreciate your recommendation.
Kind regards
Rose
Great service
Great service as usual, loads of vapes and liquids etc to choose from. Customer service is also friendly and gives good advice.
5 June 2026
Reply from Vapestore
Hi Eric,
We're so pleased to hear you consistently receive great service and appreciate our wide selection of vapes and liquids. It's wonderful to know our customer service is friendly and provides good advice!
Kind regards
Rose
Reply from Vapestore
Hi Robert,
We appreciate your positive feedback! We are so pleased that you were happy with our great service and prices. Thank you!
Kind regards
Rose
Excellent customer service and overall a good shop for vaping stuff
Wide choice of products at good prices. Quick shipping with tracking service available and a loyalty points scheme that is always welcome, as the points ultimately translate into money off.
I also contacted their customer service via email and I was surprised to see a representative replied within minutes, which is almost unheard of. And they resolved the minor issue I was experiencing promptly.
19 June 2026
Reply from Vapestore
Hi Barbara,
We're delighted to hear you appreciate our wide product selection and competitive prices. It's wonderful that our quick shipping and loyalty program are beneficial to you. We're especially pleased that our customer service team could assist you so promptly and effectively.
Kind regards
Rose
Reply from Vapestore
Hi Paula,
We're so happy you found our choices great, ordering easy, and delivery quick! We appreciate your positive feedback.
Kind regards
Rose
Always delivers on time any problems…
Always delivers on time any problems are sorted out immediately great company great customer service thankyou.
19 June 2026
Reply from Vapestore
Hi Heather,
We're happy to hear your deliveries are always on time, and any problems are sorted out immediately. We appreciate your positive feedback and are glad you find us a great company with great customer service!
Kind regards
Rose
Reply from Vapestore
Hi Karen,
We appreciate your positive feedback! We are so pleased you were happy with the product, its value, and the quick delivery.
Kind regards
Rose
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