Van Monster - Coventry Reviews 46

Chris was excellent at providing all the information we needed to make our choice of vehicle and kept us updated through the whole process

I was looking for a van for my new business and was recommended to Van Monster.
Upon arrival I was greeted by Jack Hunting who promptly explained the different van types and makes/models available.
He went though the options and demonstrated the features so that I could make an informed decision.
Following this. I test drove the van of choice and agreed terms.
Jack was efficient, friendly and professional at all times and was a good communicator during the buying and collection process.
There were no pushy or pressure tactics and all assistance was genuinely given and received and was a very pleasant buying experience. The van was clean and tidy upon collection and the guys who perform the vehicle preparation were very friendly too.
A great overall experience and I would recommend both Jack and Van Monster without hesitation.

Jack was very helpful and knowledgeable from the moment I got in contact with Van Monster. Got ne into a Peugeot Partner I was delighted with, but no fault of anybody at Van Monster it had a historical AdBlue issue which couldn't be resolved. In 24 hours he sorted a replacement van with minimal fuss. Hoping I'm just as pleased with this one. Excellent customer service.

On my arrival, all the vans were outside for me to view and take a look at. After around 5 minutes, Jack was sent my way to come and help me pick my van.

I told Jack my price range and what I was after, and he was super helpful and knowledgeable at narrowing down the right van for me!

The van I chose had vinyl on it, but this was removed for free!

The van was super clean when I picked it up.

Jack made the process seamless as this is the first time I had to buy a van out right, everything was explained clearly to me and he answered all my questions!

Five stars for Jack and Van Monster!

Jack was very polite, very knowledgeable, excellent customer service, very helpful, can not be faulted in anyway. Will be dealing with Jack and Vanmonster in the future.

I recently purchased my car from Van Monsters in Coventry and everything went very smoothly and Jack helped me to go through the whole process answering promptly to all my questions!

we bought a Mercedes van From van Monster It was a great price the van is wonderful we put a deposit on the van and jack the sales man saved it He let me know when it was ready to pick up Jack was very helpful and sorted all the paper work out for us and had the van ready for collection we would recommend van monsters to family and friends we have had three vans over the years from them and always been very good to us a big thankyou to jack and all the staff

People make a difference in a business. Chris has been very understanding of my circumstances and helped in all ways possible to get me where I needed with a new van, above and beyond any expectations tbh, thank you.

I've used the Coventry branch many times now to purchase Vans.

Most recently, when I needed a quick completion, Chris and the team worked wonders to make it happen.

Would recommend !!!

Very helpful and professional service especially from Chris at Coventry. Vehicle was moved for me and brought directly to site for viewing. Purchase was thorough and all paperwork explained. An excellent experience.

Went to Van monster today Met a lovely salesman, Chris Was extremely helpful. Answered. Any questions and concerns I may have had Would definitely recommend Looking forward to doing future business. Thanks

The service level was exceptional from start to finish - Chris and the team looked after us throughout. Highly recommended.

Delta with jack twice now for 2 good vans
Can't help enough
Excellent service

I recently purchased a Hyundai Tucson.

Sales lead Chris Hutchinson provided a great service having originally held the car for me in good faith whilst I travelled a few hours to get there.

Showed me around the car and didn’t push a sale, was a very professional experience and a joy to deal with.

Would use again.

I bought a van from the Coventry branch and i was dealt with by Chris Hutchinson who helpt me out throughout my purchase. We kept in touch until vehicle was delivered and then sourced out a insurance company that Van Monster use

Great customer service, they go above and beyond to help and try to resolve any issues within a timely manner. As a commercial client, we are currently using Van Monster to refresh our fleet

Customer service was great, really felt looked after and very happy with the van I have received. Thank you to Jack at the Coventry Van Monster you were brilliant and made my experience quick and easy.

The car purchased was more than fairly priced in the current market. Vehicle was in excellent condition as described and Jack the salesman was honest with a couple of imperfections. Jack was knowledgeable and professional throughout the purchase.
I would definitely consider purchasing from Van Monster again.

Absolutely brilliant experience, Chris Hutchinson was extremely helpful and went above and beyond with our recent purchase of a KIA Sportage. We live in Shetland so the whole transaction was done remotely and without a hitch. Totally blown away with the ease of doing business and highly recommend VanMonster and especially Chris

Great service from Van Monster in Coventry. Jack was particularly helpful answering questions and arranging test drives. Cars were as described and prepared to perfection. Issues raised were solved quickly and they picked me up from the railway station when I came to collect my car.