Uppbeat Reviews 1,994

I chose one year of Uppbeat as a gift to my friend. I wasn't sure how the subscription would be managed in that case and contacted their support. They explained everything to me in a very nice manner and did everything I needed to be done.

As other reviewers have stated, they blatantly lie on their website by displaying that an asset is available for free when it is absolutely not. Then they respond to our negative reaction by telling us we're "confused". See this dishonest and insulting reply to another user: "I'm really sorry for any confusion caused here". We aren't confused, you intentionally mislead us, and you know it. Luckily I used a fake burner email address to sign up as I always to with dodgy unknown sites like this.

Uppbeat is a great resource, a great value, and treated me well.

Dano was incredibly prompt and so helpful in resolving my issue with immediacy and professionalism. Thank you, Dano!

Great service + also exceptional customer service! Thank you, Rachel, Creator Support Specialist, for all of your help! Definitely will recommend Uppbeat to other creators

I found Uppbeat to be superb. Lots of options and really high quality selections. And the support group was always prompt and very helpful. Because of Uppbeat my film, which was destined to look pretty amateurish, now looks shockingly professional. I am very happy with my entire Uppbeat experience.

I got helped by a person named Dano.
It was very helpful and saved me from a terrible mistake I made the day after buying.

I intend to keep using the service, while I can.

Great, excellent, perfect

I am beyond impressed and grateful for the incredible customer support behind Uppbeat. The organization I work for had a unique situation that Uppbeat's team was more than willing to help us with. Dano, the support specialist I worked with, was extremely helpful and responsive. Not to mention the amazing variety of music the Uppbeat library has to offer--it's elevated my work tremendously!

I accidentally ended up with two accounts due to an old and new email address, which meant I was being charged twice. Uppbeat’s support team was incredible—they didn't just cancel the old account, but proactively found a way to refund my fees for the year. A huge thank you for the honest and kind support!

Clear, pedagogic, fully explanatory, kind and understanding. Perfect support.

Helpful, friendly

Promptly response and very helpful.

Really great support team. They helped me fix the issue almost immediately and even created a special download link to make sure everything worked perfectly.

I had an problem regarding a copyright issue with YouTube and a representative of an artist. Uppbeat was very apologetic and professional in their approach and was straight on it, advised me as to what I could do and performed their own investigations. The issue was resolved very quickly and are working towards avoiding this happening again for me and other creators. Thanks Uppbeat and Dano in particular for his/their hard work