While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

After looking at several companies I chose UPMOVE and I am very happy that I did. They picked up my Bike at the time they promised, no extra waiting and sent me an e-mail when they delivered my bi... See more

Company replied

Rated 5 out of 5 stars

Five Star Motorcycle Movers recently transported my 1973 Honda CB350/4, and they absolutely lived up to their name. From the very first enquiry right through to delivery, the whole process was smo... See more

Company replied

Rated 5 out of 5 stars

We were so impressed with Fadi & Aiden at Mates. They were so careful, respectful and did an amazing job tetrising all our possessions into the truck. Their teamwork was so apparent. They both had suc... See more

Company replied

Rated 5 out of 5 stars

Extremely fast service - booked on Friday and was delivered Monday (QLD - NSW). Even accommodated drop off location change. The car arrived in perfect condition. We had to contact them to find out if... See more

Company replied

Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Pet Moving Service
  4. Piano Moving Service
  5. Transportation Service

Written by the company

Upmove.com.au — Book trusted removalists and moving companies in Australia. Upmove is Australia’s go-to removalist company for professional, affordable moving services — whether you're relocating your home, shifting furniture, or transporting a vehicle. From removalists in Sydney and movers in Melbourne to full-service moving companies nationwide, we handle it all. We take care of house moves, flat relocations, furniture removals, car transport, motorcycle transport, and piano moves — with experienced, reliable movers who get the job done right. Whether it’s a local move or an interstate relocation, Upmove delivers a smooth, hassle-free experience every time. Thousands of Australians trust Upmove to move what matters — safely, efficiently, and at competitive rates. Whatever you're moving — book now with Upmove.


Contact info

4.8

Excellent

TrustScore 5 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Choose UPMOVE

After looking at several companies I chose UPMOVE and I am very happy that I did. They picked up my Bike at the time they promised, no extra waiting and sent me an
e-mail when they delivered my bike at the repair garage.
I know where I will go if need to in the future.

31 March 2026
Unprompted review
Upmove logo

Reply from Upmove

Thank you for the lovely feedback. We’re really glad you chose Upmove and that everything went to plan with your bike transport. It’s great to hear the timing and updates gave you peace of mind, and we’d be more than happy to help again in future.

Rated 5 out of 5 stars

Professional and Experienced

Andrew is very professional and easy to deal with. Highly recommend for moving a piano.

19 March 2026
Unprompted review
Upmove logo

Reply from Upmove

Thanks so much for the kind words. We’re really pleased to hear it was such a positive experience and that everything felt easy and professional. We appreciate the recommendation and are glad Upmove could help with your piano move.

Rated 5 out of 5 stars

Very patient and helpful people.

Very patient and helpful people.

17 March 2026
Unprompted review
Upmove logo

Reply from Upmove

Thank you, Lidwien! We really appreciate your kind words. Glad the experience felt supportive and easy from start to finish.

Rated 5 out of 5 stars

Awesome motorcycle movers

Jamie was awesome, took good care of my bike, was very flexible and very friendly. Definitely would recommend

12 March 2026
Unprompted review
Upmove logo

Reply from Upmove

Thanks so much! Great to hear Jamie looked after your bike so well and made the whole process easy to work around. We really appreciate the recommendation and thanks for choosing Upmove.

Rated 5 out of 5 stars

Exceptional Service During a Very Busy Move

I recently arranged car transport from Cairns to Brisbane, and I couldn’t be more grateful for the support I received throughout the process.

Like many moves, mine came with its fair share of challenges — juggling plumbers, electricians, removalists, and even an unexpected overseas trip due to a personal matter. I was feeling quite overwhelmed trying to manage everything at once, but the team made the car transport one less thing to worry about. They were incredibly helpful in guiding me through the collection process, and their email communication was always kind, clear, and thorough.

The transport itself was impressively smooth and efficient. In fact, the car arrived before we did, which was such a pleasant surprise and took a lot of stress off our shoulders.

From the cost and customer service to communication and delivery speed, everything was handled professionally and seamlessly. It truly felt like I was in safe hands the entire time.

If I ever need to move my car again, I would absolutely use their service without hesitation and confidently recommend them to others. The only downside is that this is the kind of service you don’t need often — but when you do, it makes all the difference to have a reliable team like this.

Thank you again for such a positive experience.

25 February 2026
Unprompted review
Upmove logo

Reply from Upmove

Thank you so much for sharing this, Miki. Moving can be a busy and stressful time, so we’re really pleased the car transport was one part of the process that felt straightforward and well supported. It’s great to hear everything arrived safely and even ahead of schedule. We truly appreciate your kind words and recommendation, and we’re glad Upmove could help make things a little easier during such a full-on move. Wishing you all the best settling into Brisbane.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Five Stars for Five Star Motorcycle Movers

Five Star Motorcycle Movers recently transported my 1973 Honda CB350/4, and they absolutely lived up to their name. From the very first enquiry right through to delivery, the whole process was smooth, professional, and completely stress‑free.

They were punctual, communicated clearly at every stage, and were incredibly easy to deal with. Jamie — who handled the actual move — was fantastic. Careful, friendly, and clearly experienced, he treated the bike with real respect and made the whole experience effortless.

If you need a motorcycle moved and want total peace of mind, I can’t recommend Five Star Motorcycle Movers highly enough. A genuinely sterling job.

18 February 2026
Unprompted review
Upmove logo

Reply from Upmove

Thank you, Mike! We’re really glad to hear everything went smoothly and that your bike was in good hands throughout the journey. It’s always great to know that the care and communication made the experience easy and reassuring. We appreciate the recommendation and thank you for choosing Upmove.

Rated 5 out of 5 stars

Amazing service and communication all…

Amazing service and communication all round. Always updated with any changes. Was exactly on time, which was great. Bike arrived in perfect condition. Highly recommended.

27 January 2026
Unprompted review
Upmove logo

Reply from Upmove

Thanks so much, Nicole! Great to hear the communication kept you well informed and everything ran right on time. Even better that your bike arrived in perfect condition. We really appreciate the recommendation!

Rated 5 out of 5 stars

Quick fast and professional

Quick fast and professional. Loved the ability to get multiple quotes and choose what service I wanted.

19 January 2026
Unprompted review
Upmove logo

Reply from Upmove

Thanks, Luis! Glad the process was quick and straightforward and that having options made it easier to choose what suited you best. Appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Excellent service ! Recommend to all !

I would recommend Upmove to anyone ‘ I had an excellent experience with this company ‘ fast replies of my needs and the followed by super fast pickup and delivery of my 4x4 Dual Cab ‘ and a very competitive price !

13 January 2026
Unprompted review
Upmove logo

Reply from Upmove

Thank you! We’re really pleased to hear everything from replies to pickup and delivery was fast and smooth, and that the pricing worked well for you too. Appreciate the recommendation and thanks for choosing Upmove!

Rated 5 out of 5 stars

Excellent service

Excellent service - would definitely use Upmove again!

5 January 2026
Unprompted review
Upmove logo

Reply from Upmove

Thank you, Lora! We’re really glad to hear you had a great experience and would use Upmove again. We appreciate you choosing the platform and sharing your feedback.

Rated 1 out of 5 stars

Extremely disappointing experience

Extremely disappointing experience. My brand-new motorbike arrived damaged, and despite providing all requested evidence, Upmove has stopped responding altogether. Weeks of follow-ups have been ignored. There is no ownership, no communication, and no support when things go wrong. Once payment is taken, you’re on your own. I would not trust this platform with valuable items.

28 November 2025
Unprompted review
Upmove logo

Reply from Upmove

Thank you for sharing your experiencel. We’re truly sorry for the frustration and disappointment this situation has caused, and we apologise for the delays in our responses while we were following this up.

We understand how upsetting it is when a newly purchased motorbike arrives with damage, and we know how important timely updates are in situations like this. Throughout the process, our team stayed in contact with the carrier to seek clarification and explore the available options, and we shared updates with you as soon as we received them.

While the outcome was not what you were hoping for, we do appreciate the time you took to provide information and raise your concerns. Your feedback is important to us and highlights the need for clearer expectations and faster communication when issues arise.

We’re sorry this experience fell short of what you expected from Upmove, and we appreciate you taking the time to share your concerns.

Rated 5 out of 5 stars

Easy experience

Easy to book , efficient and on time pick up . Overnight delivery interstate and friendly service as well from Jamie

18 December 2025
Unprompted review
Upmove logo

Reply from Upmove

Thanks, Chris! Glad to hear the booking was easy and that pickup and overnight delivery went smoothly. Great to know Jamie’s friendly service helped make the experience a positive one. We appreciate the feedback!

Rated 5 out of 5 stars

Up move made the interstate transport…

Up move made the interstate transport of our car seamless! There were constant updates provided along the way and our car was delivered safely and on time.

14 November 2025
Unprompted review
Upmove logo

Reply from Upmove

Thank you so much! We’re really glad to hear your interstate transport went smoothly and that the constant updates kept you at ease. Even better that your car arrived safely and right on time. Appreciate you choosing to book through Upmove!

Rated 5 out of 5 stars

Thank you Fadi & Aiden!

We were so impressed with Fadi & Aiden at Mates. They were so careful, respectful and did an amazing job tetrising all our possessions into the truck. Their teamwork was so apparent. They both had such a nice, calm gentle presence which was so helpful to be around while we stressed about the move and dealt with the meltdowns of our children. They even grabbed the already packed toy my kid was having a tantrum about! Above and beyond. Highly recommend. Thank you guys!

6 December 2025
Unprompted review
Upmove logo

Reply from Upmove

Thank you, Sophie! What a lovely review. We’re so happy to hear Fadi and Aiden made such a stressful day feel lighter for you and your family. Delighted that Upmove helped connect you with movers who cared as much as they did. Highly appreciate your recommendation!

Rated 5 out of 5 stars

Easy to use and very responsive

The platform was very easy and straight forward. The service was easy to book and finalise, would highly recommend to anyone in need of delivery.

30 November 2025
Unprompted review
Upmove logo

Reply from Upmove

Thanks, Eagan! Great to hear that you find the platform so easy to use and that booking your service was quick and straightforward. We’re glad Upmove helped make the whole process simple. Appreciate the recommendation!

Rated 5 out of 5 stars

Upmove definitely recommended

Upmove definitely recommended. Their system made creating a job and getting quotes so easy. I wanted my items [it was a small job, just two items but heavy] moved ASAP. And it all happened the next day.
The lovely movers Fidel and Joe were terrific too.

27 November 2025
Unprompted review
Upmove logo

Reply from Upmove

Thank you, Catherine! So happy to hear Upmove made getting quotes and organising your job super easy — even for a small but heavy move. Love that Fidel and Joe were terrific and got everything sorted the very next day. Really appreciate the recommendation!

Rated 5 out of 5 stars

Zac was very kind and professional

Zac was very kind and professional. Was a pleasure dealing with him. Thank you

25 November 2025
Unprompted review
Upmove logo

Reply from Upmove

Thanks, Kat! Wonderful to hear Zac provided such kind and professional service. We’re glad Upmove helped you connect with someone great to work with. Appreciate your feedback!

Rated 5 out of 5 stars

Upmove Transport Carrier.

I recently had my vehicle transported from ACT to Queensland. The carrier was extremely professional, providing regular communication and updates throughout the entire process. Staff were very helpful and knowledgeable. Excellent service and value for door to door service. - A standout transport carrier.

26 October 2025
Unprompted review
Upmove logo

Reply from Upmove

Thanks so much for sharing your experience! We're so happy to hear that everything went smoothly and that communication throughout the transport was excellent. That’s exactly the kind of reliable service we love to see through Upmove — making long-distance moves easy and stress-free.

Rated 5 out of 5 stars

I needed my bike moved on specific…

I needed my bike moved on specific days, the guys were great, delivered on time without any damage. Thank you.

22 October 2025
Unprompted review
Upmove logo

Reply from Upmove

Thanks a lot for your kind words! We’re happy to hear your bike was delivered safely and on time. It’s always great knowing our platform could make arranging your transport easy and worry-free.

Rated 5 out of 5 stars

Brad from upmove was very professional

Brad from upmove was very professional, very competitive with his prices,
Made transporting my bike easy I would
recommend them.
Peter

14 October 2025
Unprompted review
Upmove logo

Reply from Upmove

Thanks so much, Peter! We're really glad to hear everything went smoothly and that the service made transporting your bike easy. It’s always great when Upmove helps make things simple and stress-free!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look