Unsubby Reviews 21,068

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 12,448 reviews, reviewers had a great experience with this company. Customers frequently highlight the user-friendly nature of the platform, finding it easy to navigate and utilize. Many people appreciate the straightforward cancellation process, describing it as smooth and efficient, especially when compared to dealing with other providers. The service is often praised for its helpfulness and quickness in assisting with subscription cancellations. However, some customers were dissatisfied with payment issues, reporting incorrect charges, being billed multiple times, or experiencing difficulties with their cards being declined. A few other people also felt that the subscription process was misleading, particularly regarding free trials that led to unexpected charges.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently describing the platform as user-friendly,... See more

Cancellation

Clients share ambiguous opinions on cancellation. While some customers found the cancellation process easy... See more

Subscription

Consumers find subscription experiences to be ambiguous. Many express frustration with difficulties canceling... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report unauthorized charges,... See more

Service

Reviewers mention ambiguous feedback about service. Some customers praise the service as excellent, quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I hope that this works because it is super easy to use. I want to get out of this subscription which is not working at all for me. I appreciate having the cancellation crutch, but I am insecure abo... See more

Company replied

Rated 4 out of 5 stars

I was very confused at first, but once it started accepting my cancelation it was ok. I was dissapointed that the insurence was so expensive as i would have stayed with tesco otherwise.

Company replied

Rated 4 out of 5 stars

I called the credit card company, they said to contact you for the numerous charges for $9.95 dollars. Your way seems easier. My card was charged another 4 times, if I could get that back it would be... See more

Company replied

Rated 5 out of 5 stars

I never had cancellation the subscription before but it’s very important that I decided to cancel my subscription because I don’t want to pay any more money further than that. Thank you for your help!... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

21K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

too expensive

too expensive, want to cancel

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Caren Storey,

Thank you for taking the time to share your feedback with us.

We understand your concerns regarding the pricing and appreciate your honest feedback. At Unsubby, we continuously work to provide a convenient and reliable cancellation assistance service, and feedback like yours helps us improve both our service and communication.

If you’d like us to review your order or confirm the status of your cancellation, please email us at support.uk@unsubby.com, we’ll be happy to take a closer look and assist you further.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Everything was easy

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Edward Sadler,

Thank you for taking the time to share your feedback with us.

We’re delighted to hear that you found everything easy throughout the process. Providing a smooth and user friendly experience is very important to us, and we truly appreciate your kind feedback.

Thank you again for using Unsubby.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Easy to work with

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Phyllis Grey,

We’re happy to hear you found our service easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day.

Kind regards,
Unsubby Support Team

Rated 1 out of 5 stars

Don't charge them

Don't charge them, without them knowing what they are getting into.
$119.88????

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Shane Williams,

Thank you for taking the time to share your feedback with us.

We’re sorry to hear about your concerns regarding the charges and understand your frustration. At Unsubby, we aim to be as transparent as possible regarding subscription terms, pricing, and billing details during the registration process.

We would also like to clarify that $119.88 is not an Unsubby fee, so this charge may be from the provider itself rather than our cancellation service.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at support.us@unsubby.com. We’re always happy to help.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Easy to use

I found the cancelation process easy to use.

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Miriam Block,

Thank you for your feedback. We’re delighted to hear that you found our service easy to use.

Providing a simple and hassle-free cancellation experience is exactly what we strive for, so it’s wonderful to know that this was reflected in your experience.

We truly appreciate you taking the time to share your thoughts with us.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Be Wary of apps

Well, it's been straightforward so far. I just did not know I was paying a subscription for anything, I'm a pensioner so every penny counts. Thank you for your help

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Susan Baines,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Made it easy to cancel subscription

Made it easy to cancel subscription

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Donna Schneider,

Thank you for your feedback. We’re delighted to hear that you were easily able to cancel your subscription through Unsubby.

Making the cancellation process simple and straightforward is exactly what we strive for, and we truly appreciate you taking the time to share your experience with us.

Kind regards,
Unsubby Support Team

Rated 1 out of 5 stars

Didn't realize i subscribed

Didn't realize i subscribed. A do not want.

13 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi,

We’re truly sorry to hear about your frustration. We take these matters very seriously and want to resolve them as quickly as possible. Please send us an email at support.us@unsubby.com with your details so we can assist you directly.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

Cancelling Ease

I hope that this works because it is super easy to use. I want to get out of this subscription which is not working at all for me. I appreciate having the cancellation crutch, but I am insecure about its reliability. I have my fingers crossed.

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

I am happy the cancellation went…

I am happy the cancellation went smooth, however, I am unhappy that I was being charged monthly when did not realize it was a subscription.

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Lynne Eatman,

Thank you for taking the time to share your feedback with us.

We’re glad to hear that the cancellation process went smoothly for you. At the same time, we understand your concerns regarding the subscription charges and appreciate your honest feedback.

At Unsubby, we aim to be as transparent as possible during the registration process, including clearly outlining subscription terms and billing details. Feedback like yours is valuable and helps us continue improving the clarity of our service and overall customer experience.

To further address your concerns, we kindly invite you to contact us directly at support.us@unsubby.com. Our support team will review your case as soon as possible and work with you toward a suitable resolution.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

my team was playing

my team was playing

4 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Kelly Musta,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

Process straightforward -- as expected !


Process straightforward -- as expected !

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Frances O'Connell,

It’s great to know cancelling was hassle-free for you. We’re always aiming to make the process as smooth and straightforward as possible, so your feedback means a lot to us. Thanks for sharing your experience!

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

The directions were easy to find.

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Kristi,

Thank you so much for your wonderful feedback. We’re delighted to hear that you found the directions easy to follow and the online process clear.

Providing a simple and straightforward cancellation experience is exactly what we aim for at Unsubby, so your kind words truly mean a lot to us. Thank you for taking the time to share your experience.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

Straight forward

Straightnforward

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Paul Roessel,

It’s great to know cancelling was hassle-free for you. We’re always aiming to make the process as smooth and straightforward as possible, so your feedback means a lot to us. Thanks for sharing your experience!

Kind regards,
Unsubby Support Team

Rated 2 out of 5 stars

Nothing wrong

Nothing wrong, just not what I want.

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Carol Jones,

Thank you for taking the time to share your feedback with us.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at support.uk@unsubby.com. We’re always happy to help.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

very easy to follow the cancellation…

very easy to follow the cancellation process

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Linda,

Thank you for taking the time to share your feedback with us.

We’re pleased to hear that you found the cancellation process easy to follow. Providing a simple and user friendly experience is very important to us, and we truly appreciate your kind feedback.

Thank you again for using Unsubby.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Not sure yet until I receive…

Not sure yet until I receive cancellation fee back

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Carol Grove,

Thank you for taking the time to share your feedback with us.

We understand your concern regarding the refund and appreciate your patience while the process is completed. Refund processing times may vary depending on your payment provider or bank.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at support.us@unsubby.com. We’re always happy to help.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Easy to cancel

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Elizabeth Brooks-Holt,

Thank you for your feedback. We’re delighted to hear that you were easily able to cancel your subscription through Unsubby.

Making the cancellation process simple and straightforward is exactly what we strive for, and we truly appreciate you taking the time to share your experience with us.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Quick and easy

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Bandurski,

We’re happy to hear you found our service fast and easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day!

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Easy to follow and perform

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Donald Rincon,

Thank you for taking the time to share your feedback with us.

We’re glad to hear that you found the process easy to follow. Providing a clear and straightforward experience for our customers is very important to us, and we truly appreciate your feedback.

Thank you again for using Unsubby.

Kind regards,
Unsubby Support Team

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