Unsubby Reviews 21,070

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 12,448 reviews, reviewers had a great experience with this company. Customers frequently highlight the user-friendly nature of the platform, finding it easy to navigate and utilize. Many people appreciate the straightforward cancellation process, describing it as smooth and efficient, especially when compared to dealing with other providers. The service is often praised for its helpfulness and quickness in assisting with subscription cancellations. However, some customers were dissatisfied with payment issues, reporting incorrect charges, being billed multiple times, or experiencing difficulties with their cards being declined. A few other people also felt that the subscription process was misleading, particularly regarding free trials that led to unexpected charges.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently describing the platform as user-friendly,... See more

Cancellation

Clients share ambiguous opinions on cancellation. While some customers found the cancellation process easy... See more

Subscription

Consumers find subscription experiences to be ambiguous. Many express frustration with difficulties canceling... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report unauthorized charges,... See more

Service

Reviewers mention ambiguous feedback about service. Some customers praise the service as excellent, quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I hope that this works because it is super easy to use. I want to get out of this subscription which is not working at all for me. I appreciate having the cancellation crutch, but I am insecure abo... See more

Company replied

Rated 4 out of 5 stars

I was very confused at first, but once it started accepting my cancelation it was ok. I was dissapointed that the insurence was so expensive as i would have stayed with tesco otherwise.

Company replied

Rated 4 out of 5 stars

I called the credit card company, they said to contact you for the numerous charges for $9.95 dollars. Your way seems easier. My card was charged another 4 times, if I could get that back it would be... See more

Company replied

Rated 5 out of 5 stars

I never had cancellation the subscription before but it’s very important that I decided to cancel my subscription because I don’t want to pay any more money further than that. Thank you for your help!... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

21K reviews

5-star
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Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy to follow and perform

14 May 2026
Unprompted review
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Reply from Unsubby

Hi Donald Rincon,

Thank you for taking the time to share your feedback with us.

We’re glad to hear that you found the process easy to follow. Providing a clear and straightforward experience for our customers is very important to us, and we truly appreciate your feedback.

Thank you again for using Unsubby.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

They are responsive to customer

14 May 2026
Unprompted review
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Reply from Unsubby

Hi Patricia,

We’re thrilled to hear you had a positive experience with our support team. We always aim to be helpful and responsive, thanks for noticing!

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Easy and commendable

Easy and commendable

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Patricia Morgan,

Thank you for taking the time to share your feedback with us.

We’re delighted to hear that you found the process easy and commendable. Providing a smooth and reliable experience for our customers is very important to us, and we truly appreciate your kind words.

Thank you again for using Unsubby.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

Subscription rate not affordable at…

Subscription rate not affordable at this time and never received hard copy just digital edtion

14 May 2026
Unprompted review
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Reply from Unsubby

Hi Barry,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

I already have something like this.

14 May 2026
Unprompted review
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Reply from Unsubby

Hi Kiki Carr,

Thank you for taking the time to share your feedback with us.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at support.us@unsubby.com. We’re always happy to help.

Kind regards,
Unsubby Support Team

Rated 1 out of 5 stars

Why are you taking money out of my…

Why are you taking money out of my savings. I have cancelled my account and paid the twenty one dollars and ninety five cents to discontinue service. Why are you still taking money out of my account? Do not take any more money. I’m going to report you to better business bureau! Also the attorney general of Oregon!

14 May 2026
Unprompted review
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Reply from Unsubby

Hi Bob,

Thank you for taking the time to share your concerns with us.

We’re sorry to hear about your experience and understand how upsetting unexpected charges can be. We appreciate you bringing this matter to our attention.

To help us investigate this properly and assist you as quickly as possible, we kindly ask that you contact our support team directly at support.us@unsubby.com with your order details or the email address associated with your account. Our team will review the situation carefully and work with you toward a resolution.

Your feedback is important to us and helps us continue improving our service and communication.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

easy to understand and complete

easy to understand and complete

14 May 2026
Unprompted review
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Reply from Unsubby

Hi Tanis,

Thank you for taking the time to share your feedback with us.

We’re glad to hear that you found the process easy to understand and complete. Providing a clear and simple experience for our customers is very important to us, and we truly appreciate your feedback.

Thank you again for using Unsubby.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

It was good fast and reliable..very…

It was good fast and reliable..very easy to understand

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Jeff,

Thank you for taking the time to share your feedback with us.

We’re delighted to hear that you found the service fast, reliable, and easy to understand. Providing a smooth and user friendly experience is very important to us, and we truly appreciate your kind words.

Thank you again for using Unsubby.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

It was all pretty straightforward on…

It was all pretty straightforward on unstubby's end.

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi,

Thank you for taking the time to share your feedback with us.

We’re pleased to hear that you found the process straightforward on Unsubby’s end. Providing a simple and smooth experience for our customers is very important to us, and we truly appreciate your feedback.

Thank you again for using Unsubby.

Kind regards,
Unsubby Support Team

Rated 3 out of 5 stars

I don't like the paying extra to cancel…

I don't like the paying extra to cancel a subscription!!! This is Highway Robbery!!!

14 May 2026
Unprompted review
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Reply from Unsubby

Hi Jennifer Connelly-Steel,

Thank you for taking the time to share your feedback with us.

We understand your frustration regarding the service fee and appreciate your honest feedback. Unsubby is an independent cancellation assistance service, and the fee covers the preparation and processing of cancellation requests submitted on behalf of customers.

We always aim to be as transparent as possible regarding pricing and service details during the process, and feedback like yours helps us continue improving the clarity of our communication and overall customer experience.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

Early days yet.

14 May 2026
Unprompted review
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Reply from Unsubby

Hi Derek Webster,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

Cancellation has not been confirmed

Cancellation has not been confirmed , so cannot rate experience

14 May 2026
Unprompted review
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Reply from Unsubby

Hi Linda James,

Thank you for your feedback. We completely understand that the successful completion of the cancellation is what matters most, and we hope everything goes through smoothly for you.

We appreciate you taking the time to share your thoughts with us. Your feedback helps us continue improving our service and ensuring a reliable cancellation experience.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

Fast and easy

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Granna,

We’re happy to hear you found our service fast and easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day!

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Easy to maneuver.

14 May 2026
Unprompted review
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Reply from Unsubby

Hi William Pitre,

Thank you for taking the time to share your feedback with us.

We’re glad to hear that you found the process easy to maneuver. Providing a smooth and user-friendly experience is very important to us, and we truly appreciate your kind feedback.

Thank you again for using Unsubby.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Easy to cancel subscription

Easy to cancel subscription. Often cancelling is quite a challenge.

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Anne Sutton,

Thank you for your feedback. We’re delighted to hear that you were easily able to cancel your subscription through Unsubby.

Making the cancellation process simple and straightforward is exactly what we strive for, and we truly appreciate you taking the time to share your experience with us.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

user friendly software

user friendly software. very easy to use.

9 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Nicholas Guida,

Thank you for your feedback. We’re delighted to hear that you found our service easy to use.

Providing a simple and hassle-free cancellation experience is exactly what we strive for, so it’s wonderful to know that this was reflected in your experience.

We truly appreciate you taking the time to share your thoughts with us.

Kind regards,
Unsubby Support Team

Rated 1 out of 5 stars

It’s absolute bullshit I have to pay…

It’s absolute bullshit I have to pay $29 to cancel.
Was going to re subscribe at a later date but this has certainly changed my mind.
I am not happy and will be posting on social media in regards to this.

11 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Dean,

Thank you for taking the time to share your feedback with us.

We’re sorry to hear that you are unhappy with your experience and the service fee involved in the cancellation process. We understand your frustration and appreciate you sharing your concerns openly.

Unsubby is an independent cancellation assistance service that helps customers prepare and send cancellation letters on their behalf. The one time service fee covers the preparation, processing, printing, and mailing involved in handling each cancellation request. We always aim to present all important details and applicable charges clearly during the order process before payment is completed.

We regret that your experience did not meet your expectations, and your feedback is valuable in helping us continue improving the clarity and transparency of our service.

If you have any questions or would like further assistance, please feel free to contact us at support.au@unsubby.com.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Great

Easy to cancel subscription .very helpful.

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Cecilia Alvarez,

Thank you for your feedback. We’re delighted to hear that you were easily able to cancel your subscription through Unsubby.

Making the cancellation process simple and straightforward is exactly what we strive for, and we truly appreciate you taking the time to share your experience with us.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Cancellation

Very good experience

14 March 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Tes Clarke,

Thanks a lot for sharing your experience! Knowing that Unsubby makes cancellations easier for you is exactly why we built the service. We appreciate your trust in us!

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Straightforward & hassel free

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Andrea,

It’s great to know cancelling was hassle-free for you. We’re always aiming to make the process as smooth and straightforward as possible, so your feedback means a lot to us. Thanks for sharing your experience!

Kind regards,
Unsubby Support Team

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