Unsubby Reviews 21,141

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 12,448 reviews, reviewers had a great experience with this company. Customers frequently highlight the user-friendly nature of the platform, finding it easy to navigate and utilize. Many people appreciate the straightforward cancellation process, describing it as smooth and efficient, especially when compared to dealing with other providers. The service is often praised for its helpfulness and quickness in assisting with subscription cancellations. However, some customers were dissatisfied with payment issues, reporting incorrect charges, being billed multiple times, or experiencing difficulties with their cards being declined. A few other people also felt that the subscription process was misleading, particularly regarding free trials that led to unexpected charges.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently describing the platform as user-friendly,... See more

Cancellation

Clients share ambiguous opinions on cancellation. While some customers found the cancellation process easy... See more

Subscription

Consumers find subscription experiences to be ambiguous. Many express frustration with difficulties canceling... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report unauthorized charges,... See more

Service

Reviewers mention ambiguous feedback about service. Some customers praise the service as excellent, quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I hope that this works because it is super easy to use. I want to get out of this subscription which is not working at all for me. I appreciate having the cancellation crutch, but I am insecure abo... See more

Company replied

Rated 4 out of 5 stars

I was very confused at first, but once it started accepting my cancelation it was ok. I was dissapointed that the insurence was so expensive as i would have stayed with tesco otherwise.

Company replied

Rated 4 out of 5 stars

I called the credit card company, they said to contact you for the numerous charges for $9.95 dollars. Your way seems easier. My card was charged another 4 times, if I could get that back it would be... See more

Company replied

Rated 5 out of 5 stars

I never had cancellation the subscription before but it’s very important that I decided to cancel my subscription because I don’t want to pay any more money further than that. Thank you for your help!... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

21K reviews

5-star
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Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

The sheets of detergent are wonderful. I do not want a subscription.

The sheets of detergent are wonderful. I just do not wanna subscription.

16 May 2026
Unprompted review
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Reply from Unsubby

Hi Paula,

Thank you for sharing your feedback.

It sounds like your comment is about the provider’s products rather than your experience with Unsubby’s cancellation service, but we still appreciate you taking the time to respond. Thank you as well for using Unsubby for your cancellation process.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

Didn’t use it

16 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Cheryl Bookhart,

Thank you for your feedback. We’re sorry to hear that the service was not used as expected.

If your review relates to the provider’s service rather than Unsubby’s cancellation assistance service, we completely understand. Should you need any assistance regarding your cancellation request or Unsubby account, please feel free to contact our support team at support.us@unsubby.com.

Kind regards,
Unsubby Support Team

Rated 1 out of 5 stars

You charge for subscription and charge…

You charge for subscription and charge for cancellation that’s ridiculous

13 May 2026
Unprompted review
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Reply from Unsubby

Hi Cynthia,

Thank you for sharing your feedback. We understand your frustration regarding the charges and appreciate the opportunity to clarify.

Unsubby is an independent cancellation service that assists customers with preparing and submitting cancellation requests on their behalf. Depending on the service selected, charges apply for the cancellation assistance service and, separately, for any optional subscription plan activated during signup.

We understand that this may have caused confusion, and we appreciate you bringing your concerns to our attention. If you would like us to review your case further, please contact our support team at support.us@unsubby.com.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

great products & service

the products are excellent & the service provided was very good!

16 May 2026
Unprompted review
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Reply from Unsubby

Hi Debra,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 2 out of 5 stars

They always deliver to the front of the…

They always deliver to the front of the house and I live on the side of the house. I even put it in there second door to the left and I had to go around and get all my groceries and carry it around the house to my house, I just prefer to cancel.

16 May 2026
Unprompted review
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Reply from Unsubby

Hi Jeannie Ramsey,

Thank you for sharing your feedback.

It sounds like your comment is about the provider’s products rather than your experience with Unsubby’s cancellation service, but we still appreciate you taking the time to respond. Thank you as well for using Unsubby for your cancellation process.

If you’d like us to review your order or confirm the status of your cancellation, please email us at support.us@unsubby.com, we’ll be happy to take a closer look and assist you further.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Nothing

Nothing to tell about!!

16 May 2026
Unprompted review
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Reply from Unsubby

Hi Marisa,

Thank you for taking the time to leave your feedback. We appreciate you choosing Unsubby for your cancellation request.

Even without additional comments, we truly value your time and trust in our service. We hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 3 out of 5 stars

Fair Process

The process was long but very fair,but it was well worth the effort!!!!

16 May 2026
Unprompted review
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Reply from Unsubby

Hi George,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Quick and easy to complete.

16 May 2026
Unprompted review
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Reply from Unsubby

Hi Mrs Mary Cook,

We’re happy to hear you found our service fast and easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day!

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Not even sure im on the legit site I…

Not even sure im on the legit site I can’t remove it till i get my PC back i will be waiting on that Email thanks

16 May 2026
Unprompted review
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Reply from Unsubby

Hi Lee Hill,

Thank you for your feedback. We completely understand that the successful completion of the cancellation is what matters most, and we hope everything goes through smoothly for you.

We appreciate you taking the time to share your thoughts with us. Your feedback helps us continue improving our service and ensuring a reliable cancellation experience.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Easy to follow

16 May 2026
Unprompted review
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Reply from Unsubby

Hi Terry,

Thank you for taking the time to share your feedback with us.

We’re pleased to hear that you found the cancellation process easy to follow. Providing a simple and user friendly experience is very important to us, and we truly appreciate your kind feedback.

Thank you again for using Unsubby.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Easy to cancel the subscription

16 May 2026
Unprompted review
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Reply from Unsubby

Hi Joyce,

Thank you for your feedback. We’re delighted to hear that you were easily able to cancel your subscription through Unsubby.

Making the cancellation process simple and straightforward is exactly what we strive for, and we truly appreciate you taking the time to share your experience with us.

Kind regards,
Unsubby Support Team

Rated 3 out of 5 stars

It was ok Thankyou !

It was ok Thankyou !

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Marla Acojido,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

Easy to do on line

Easy to do on line

16 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Grry,

We’re happy to hear you found our service easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Easy cancelation

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Margie Shutt Trostle,

We’re happy to hear you found our service easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

Cancelled Shopify

I made a mistake in subscribing to Shopify, I don’t sale or have items to sell. This services is not needed

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Charles,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

Was fine moved

Was fine moved

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Sam Beavers,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 3 out of 5 stars

My experience pending receipt of account with Peacock service.

My experience pending receipt of cancellation of subscription of account with Peacock services.

15 May 2026
Unprompted review
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Reply from Unsubby

Hi Hiram Guevara,

Thank you for your feedback. We completely understand that the successful completion of the cancellation is what matters most, and we hope everything goes through smoothly for you.

We appreciate you taking the time to share your thoughts with us. Your feedback helps us continue improving our service and ensuring a reliable cancellation experience.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Not using it.

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Michael,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

It was very confusing for me.

This company is doing very good and I enjoyed working with them.

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Robert Dogoli,

Thank you for taking the time to share your feedback with us.

We appreciate your honest comments and understand that some parts of the process may have felt confusing. At the same time, we’re very pleased to hear that you enjoyed working with our service overall.

Feedback like yours is valuable to us and helps us continue improving both the clarity and experience of our service.

Kind regards,
Unsubby Support Team

Rated 3 out of 5 stars

Didn’t I use


Didn’t I use

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi John Danger,

Thank you for taking the time to share your feedback with us.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at support.us@unsubby.com. We’re always happy to help.

Kind regards,
Unsubby Support Team

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