Unsubby Reviews 21,070

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 12,448 reviews, reviewers had a great experience with this company. Customers frequently highlight the user-friendly nature of the platform, finding it easy to navigate and utilize. Many people appreciate the straightforward cancellation process, describing it as smooth and efficient, especially when compared to dealing with other providers. The service is often praised for its helpfulness and quickness in assisting with subscription cancellations. However, some customers were dissatisfied with payment issues, reporting incorrect charges, being billed multiple times, or experiencing difficulties with their cards being declined. A few other people also felt that the subscription process was misleading, particularly regarding free trials that led to unexpected charges.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently describing the platform as user-friendly,... See more

Cancellation

Clients share ambiguous opinions on cancellation. While some customers found the cancellation process easy... See more

Subscription

Consumers find subscription experiences to be ambiguous. Many express frustration with difficulties canceling... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report unauthorized charges,... See more

Service

Reviewers mention ambiguous feedback about service. Some customers praise the service as excellent, quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I hope that this works because it is super easy to use. I want to get out of this subscription which is not working at all for me. I appreciate having the cancellation crutch, but I am insecure abo... See more

Company replied

Rated 4 out of 5 stars

I was very confused at first, but once it started accepting my cancelation it was ok. I was dissapointed that the insurence was so expensive as i would have stayed with tesco otherwise.

Company replied

Rated 4 out of 5 stars

I called the credit card company, they said to contact you for the numerous charges for $9.95 dollars. Your way seems easier. My card was charged another 4 times, if I could get that back it would be... See more

Company replied

Rated 5 out of 5 stars

I never had cancellation the subscription before but it’s very important that I decided to cancel my subscription because I don’t want to pay any more money further than that. Thank you for your help!... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

21K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Disapointed

I was very confused at first, but once it started accepting my cancelation it was ok.
I was dissapointed that the insurence was so expensive as i would have stayed with tesco otherwise.

15 May 2026
Unprompted review
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Reply from Unsubby

Hi Marise,

Thank you for taking the time to share your feedback with us.

We understand that the process may have felt confusing at first, and we appreciate your patience while completing your cancellation request. We’re glad to hear that things became clearer as the process continued.

It also sounds like your comments regarding pricing may relate more to the provider’s insurance service rather than Unsubby itself, but we still appreciate you sharing your experience with us.

Your feedback is valuable and helps us continue improving our service and customer experience.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

It was easy to cacel

15 May 2026
Unprompted review
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Reply from Unsubby

Hi Marlene Gropman,

Thank you for your feedback. We’re delighted to hear that you were easily able to cancel your subscription through Unsubby.

Making the cancellation process simple and straightforward is exactly what we strive for, and we truly appreciate you taking the time to share your experience with us.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

Easy to do what I needed to do.

Easy to do what I needed to do.

15 May 2026
Unprompted review
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Reply from Unsubby

Hi Kathleen,

We’re happy to hear you found our service easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

Hopefully this is cancelled

Hopefully this is cancelled. Seemed easy enough however I would rather talk to a person. Cancel all subscriptions.

15 May 2026
Unprompted review
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Reply from Unsubby

Hi Margaret,

Thank you for taking the time to share your feedback with us.

We understand your preference for speaking directly with a person, and we appreciate your honest comments regarding the cancellation process. We’re glad to hear that the process seemed easy overall, and we hope everything was completed successfully for you.

Your feedback is valuable to us and helps us continue improving both our service and customer experience.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

We have had your service for 4 years 2…

We have had your service for 4 years 2 years in Alexander City,Al. 2 years in Montgomery,Al.
Thank you
I didn’t use your service. I paid for it for my granddaughter while she was in college. Just need it canceled on June 9,2026

14 May 2026
Unprompted review
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Reply from Unsubby

Hi Linda Andrews,

Thank you for sharing your feedback.

It sounds like your comment is about the provider’s services rather than your experience with Unsubby’s cancellation service, but we still appreciate you taking the time to respond. Thank you as well for using Unsubby for your cancellation process.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

It was no problem to cancel the…

It was no problem to cancel the subscription

15 May 2026
Unprompted review
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Reply from Unsubby

Hi Angelique Davis,

Thanks a lot for sharing your experience! Knowing that Unsubby makes cancellations easier for you is exactly why we built the service. We appreciate your trust in us!

Kind regards,
Unsubby Support Team

Rated 1 out of 5 stars

I will b as honest as yall were sneaky…

I will b as honest as yall were sneaky and I don't and I don't like it haha I went to cancel but yall still wanted me to to pay "for the dog snacks bone . $62 you ha please cancel that
This whole thing has been a pain in my ass.

15 May 2026
Unprompted review
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Reply from Unsubby

Hi Becky Greene,

Thank you for taking the time to share your honest feedback with us.

We’re sorry to hear about your frustration and understand that this experience has been upsetting for you. We appreciate you bringing your concerns to our attention.

To clarify, Unsubby is an independent cancellation assistance service that helps customers prepare and send cancellation requests on their behalf. We are not affiliated with the provider itself and do not manage the provider’s own subscription or product charges.

We also understand your concerns regarding the charges mentioned and the cancellation experience overall. Feedback like yours is valuable to us and helps us continue improving our communication and customer experience.

If you would like us to review your case further or confirm the status of your Unsubby subscription, please contact our support team directly at support.us@unsubby.com, and we will be happy to assist you.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Good honesty.

15 May 2026
Unprompted review
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Reply from Unsubby

Hi Keshab Prasad Tiwari,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

The process was very easy

The process was very easy. The instructions were easy to follow. And they were very clear.

15 May 2026
Unprompted review
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Reply from Unsubby

Hi Grammy,

Thank you so much for your wonderful feedback. We’re delighted to hear that you found the instructions easy to follow and the online process clear.

Providing a simple and straightforward cancellation experience is exactly what we aim for at Unsubby, so your kind words truly mean a lot to us. Thank you for taking the time to share your experience.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Just didn’t have the channels I was…

Just didn’t have the channels I was looking for I wish you guys had more channels, but I’m looking at a NASCAR sorry

15 May 2026
Unprompted review
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Reply from Unsubby

Hi Thomas Barrella,

Thank you for sharing your feedback.

It sounds like your comment is about the provider’s services rather than your experience with Unsubby’s cancellation service, but we still appreciate you taking the time to respond. Thank you as well for using Unsubby for your cancellation process.

Kind regards,
Unsubby Support Team

Rated 1 out of 5 stars

I checked my bank account today

I checked my bank account today
5-15-2026, Netflix took out $21.44 , this was suppose to be cancelled
4-16-2026 Nexflix charged me $29.95 on my credit card
(Unsubby * end Netflix)
Why are you charging me $21.44, I do not understand please explain thank you !

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Thomas Hernandez,

Thank you for taking the time to share your concerns with us.

We understand your confusion regarding the charges and appreciate the opportunity to clarify the situation. Unsubby is an independent cancellation assistance service that helps customers prepare and send cancellation requests on their behalf.

We understand that situations involving subscriptions and billing can be frustrating, and we appreciate you bringing this matter to our attention. To allow us to review your case more closely and provide accurate clarification regarding the charges, we kindly ask that you contact our support team directly at support.us@unsubby.com with your order details or the email address used during the request.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Very easy to do.

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Ian,

We’re happy to hear you found our service easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day.

Kind regards,
Unsubby Support Team

Rated 3 out of 5 stars

To expensive for me

To expensive for me

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Lee-Anne Burton,

Thank you for taking the time to share your feedback with us.

We understand your concerns regarding the pricing and appreciate your honest feedback. We know that pricing is an important consideration, and comments like yours help us continue evaluating and improving our service experience.

Thank you again for sharing your thoughts with us.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

It was a excellent service

It was a excellent service, so quick and helpful.

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Carol,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Made easy I have enjoyed my Kayo but…

Made easy I have enjoyed my Kayo but getting too expensive

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Jan Sonego,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

Was really easy to use

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Tracey Goodson,

We’re happy to hear you found our service easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Easy process

Have used Unsubby before with great results, did not know I can subscribe to Unsubby!

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Jane Friend,

Thank you so much for your kind words! We’re really glad Unsubby could help you cancel your subscription quickly and smoothly. Your feedback means a lot to us.

Kind regards,
Unsubby Support Team

Rated 3 out of 5 stars

Will update more when I learn that it…

Will update more when I learn that it was canceled,

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Jill,

Thank you for your feedback. We completely understand that the successful completion of the cancellation is what matters most, and we hope everything goes through smoothly for you.

We appreciate you taking the time to share your thoughts with us. Your feedback helps us continue improving our service and ensuring a reliable cancellation experience.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

easy to use and quick

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Julien,

We’re happy to hear you found our service easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

Very easy & hassle free

Very easy & hassle free

15 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi,

It’s great to know cancelling was hassle-free for you. We’re always aiming to make the process as smooth and straightforward as possible, so your feedback means a lot to us. Thanks for sharing your experience!

Kind regards,
Unsubby Support Team

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